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Test Management Risk and Testing and Defect Management

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Phạm Quốc Bình 　
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11 views14 pages

Test Management Risk and Testing and Defect Management

Uploaded by

Phạm Quốc Bình 　
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Test Management:

Risk & Testing


and Defect
Management

Presentation by Group 5: Pham Quoc Binh, Tran Huy Minh,


Hoang Anh Tu, Nguyen Quy.
Introduction:

Risk & Testing Defect Management Key Aspects


Managing risks is crucial in Effective defect management helps This section provides an overview
software testing to ensure the identify, track, and resolve issues, of the two key aspects: risk &
quality and reliability of the improving the overall software testing, and defect management.
product. quality.
Risk in Software Testing

Risk Defined Key Risk Factors Assessing Risk


Risk involves the possibility of an The key factors of risk are Identifying and assessing risks is a
event in the future which has likelihood (probability of the event critical part of the software testing
negative consequences, such as occurring) and impact (the harm or process to proactively manage
system crashes or data breaches. damage if the event occurs). potential issues.
Types of Risks in Software Testing
Project Risks Product Risks Business Risks
Delays in project schedule, Functional defects, Non-compliance with
budget overruns, and resource performance issues, and regulations, loss of market
shortages can threaten the security vulnerabilities can share, and negative brand
success of a software project. impact the quality and impact can pose significant
reliability of the software risks to the business.
Risk Management Process

Identification
1 Brainstorming, reviewing past data, risk assessments

Analysis
2
Qualitative and quantitative methods

Mitigation
3
Risk response plans, implementing controls
Techniques for Risk-Based Testing
Risk Assessment Prioritization Test Case Design Dynamic Risk
Management
Identify critical areas Focus on high-risk Develop test cases
of the application. Use areas first. Allocate targeting high-risk Adjust testing
techniques like FMEA more testing resources areas. Include both strategies as new risks
(Failure Mode and to these areas. positive and negative are identified.
Effects Analysis). test scenarios. Continuously evaluate
risk impact and
likelihood.
Defect in Software Testing
Defect Incident
Any flaw in the software Any event during testing
causing incorrect or unexpected requiring investigation or
results, such as incorrect correction, such as failed test
calculations or interface issues. cases or unexpected system
behavior.
Incident Management
Incident Reporting Investigation Resolution

Document details: incident Analyze logs and test data. Fix the identified issue.
description, environment, steps to Identify root causes (e.g., code Implement preventive measures
reproduce. Use incident reporting errors, configuration issues). (e.g., additional tests, code
tools. refactoring).
Common Causes of Incidents

Software Fault Test Execution Fault


Coding errors, integration issues, Incorrect test setup,
and regression defects can lead to misconfigured test environments,
software faults and incidents. and human errors during manual
testing can cause test execution
faults.

Incorrect Expected Results


Errors in test data, incorrect assumptions about system behavior, and
misunderstandings of requirements can lead to incorrect expected results.
Defect Lifecycle
Identification 1
Log defects in a tracking system, including
relevant details like screenshots and log
files. 2 Categorization
Classify defects by severity (critical, major,
minor) and determine impact on
Prioritization 3 functionality and user experience.
Decide order based on severity and project
timelines, fixing high-priority defects first.
4 Assignment
Assign defects to appropriate developers,
including necessary context and
Resolution 5 reproduction steps.
Defect
Management Tools
and Practices

Effective defect management is crucial for ensuring software


quality and project success. In this presentation, we will explore
the key tools and best practices that can help software testing
professionals and project managers efficiently manage risks and
defects throughout the software development lifecycle.
Tools for Defect Management
Bug Tracking Systems Test Management Tools

Bug tracking systems like Jira and Bugzilla provide Test management tools such as Quality Center (ALM)
comprehensive issue tracking and project management and TestRail integrate test case management and
capabilities. These tools allow teams to report, defect tracking functionality. These tools enable teams
prioritize, assign, and track the resolution of software to streamline the testing process, link test cases to
defects, ensuring a structured and efficient defect defects, and maintain a centralized view of the
management process. project's quality status.
Best Practices in Defect Management

1 Clear Reporting 2 Regular Reviews


Detailed defect reports that include environment Defect triage meetings involving key
details, reproduction steps, and logs are essential stakeholders allow teams to prioritize and assign
for facilitating quick resolution. This defects effectively. This collaborative approach
information helps developers understand the ensures that critical issues are addressed swiftly,
context and reproduce the issue, leading to more and decisions are made with input from all
efficient problem-solving. relevant parties.

3 Effective Communication 4 Continuous Improvement


Maintaining open channels of communication Analyzing defect data and implementing lessons
between testers, developers, and stakeholders is learned can lead to process improvements in
crucial. Leveraging collaboration tools like future testing cycles. This approach helps teams
Conclusion
In conclusion, effective defect management is crucial for software quality and project success. By using a structured
approach with specialized tools and best practices, professionals can minimize the business impacts of defects and
deliver high-quality products.

Managing risks and defects requires ongoing improvement and collaboration across the development team.
Embracing these principles enhances testing and quality assurance, leading to more successful and reliable software
deliveries.

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