Praise Consultancy
Construction Management Tsegay Okubu Civil Engineer and Planning Trainer
Enabling Success. www.praise.com.et PC 2011 Praise Consultancy 1
Outline
Part I: Introduction
Construction Projects Contractor Goals Construction Project Mangt Construction Works Mangt
Part II: Operational Functions
Construction Project Management
Part III: Management Functions
Part IV: Problem & Challenges
5/4/2012
Part I: Introduction
Construction Projects Contractors Goals Construction Project Management Const Works Management Part II: Operational Functions
Construction Project Management
Part III: Management Functions
Part IV: Contract Administration
5/4/2012
Introduction
Construction Projects Predetermined Objectives
Components of a certain business Often the first phase Time and Resources Constrained In processes, In financial sources, and In responsible bodies Accelerates economic growth of a nation Cost Intensive, and Slow and Low business in return on investment Involves large number high turnover short life time and highly cost intensive both to own and increase their life time
Constrained Too fragmented
Investment
Human Resources Construction Equipment Exhibits Financial and Engineering Reports difference during implementations
5/4/2012
Introduction Construction Projects Require
Managing Time and Progress; Cost and Cash Flow; Quality and Performance: and Organizational Behaviour With Organization Resources By Planning, Organizing, Coordinating, Monitoring and Controlling Resources Within Quality, Time, Cost and Environmental Constraints
5/4/2012
Introduction
Construction Projects
Involves Project Owners at different times whose interests are largely conflicting Project Doers such as Consultants and Contractors often oppositional in Relationships Project Sponsors whose interests are after different classified roles Project Regulators who watch the ethical practices and impact of construction projects on societies professionally, economically, environmentally, politically, socially, etc.
5/4/2012
Introduction
Construction Projects Requires
Six Parameters to look into Size, Complexity and Quality Relatively pre determined Productivity Often Estimated and Variable which require considerable monitoring and follow up but neglected and is the basis for determining Completion Time and Project Cost Quality though predetermined is dependent largely on the judgement of the supervisor on site than tolerances in the case for manufactured goods in factories
5/4/2012
Contractor Goals
State the two major goals of a contractor!!
Two Major Goals
Continuous Work / Build Reputation
Profitability
5/4/2012
Critical Success Factors
What are the critical success factors that ensure getting Continuous Work / build Reputation?
Continuous Work / Reputation
Competitiveness Market Promotion Eligibility Least Evaluated Bidder
Relationships
Effective Communication Rely on Principled Negotiation Ethical
Customer Focus Demand Driven Right Delivery Within Budget
Self Works Real Estate Diversification Construction Plants
Right Quality Equipment Rent
Facility Management
Sister Companies
5/4/2012
CSFs
Which of the critical success factors for getting Continuous Work / build Reputation are you best competent with / do you feel less competent with and at the same time most important?
Success Factor Competitiveness
Market Promotion Eligibility Least Evaluated Bidder
Best Competent
Least Competent
Relationships
Effective Communication Principled Negotiation Ethics
Customer Focus
5/4/2012
Demand Driven Right Delivery Within Budget Right Quality
10
CSFs
Which of the critical success factors for getting Continuous Work / build Reputation are you best competent with / do you feel less competent with and at the same time most important?
Success Factor
Creation of Self Work
Real Estate
Best Competent
Least Competent
Business Diversification
Construction Plants Equipment Rental Facility Management Sister Companies
5/4/2012
11
CSFs
What are the critical success factors that ensure Profitability?
Profitability
Value for Money Offer & Contract Procurement Profit Margin
Productivity
Efficient Logistics Maximize Resources Utilizations
Performance Right Time Within Budget Right Quality
Positive Cash Flow Timely Payments
Diversify Financia Sources Timely Approval of Changes
Motivation
Relationships
Ethics
5/4/2012
Principled Negotiation
Effective Communication
12
CSFs
Which of the critical success factors for Profitability are you best competent with / do you feel less competent with and at the same time most important?
Success Factor
Value for Money
Offer & Contract Procurement Profit Margin
Best Competent
Least Competent
Productivity
Efficient Logistics Maximize Resources Utilization Motivation / Incentives
Performance
Right Delivery Within Budget Right Quality
5/4/2012
13
CSFs
Which of the critical success factors for Profitability are you best competent with / do you feel less competent with and at the same time most important?
Success Factor Positive Cash Flow
Timely Payments Diversify Financial Sources Timely approval of Additional Works
Best Competent
Least Competent
Relationships
Effective Communication Negotiated Principle Ethics
5/4/2012
14
CPM Bok
How could Construction Project Management help you to achieve the first goal Continuous Work / Build Reputation?
Success Factor Competitiveness
Market Promotion Eligibility Least Evaluated Bidder Construction Projects Planning Organization Development Procurement Management -OM PM Behavioural Sciences OM Behavioural Sciences OM New Project Management Trend Time Management Cost Management Quality Management Head Office Level Largely Head Office Level Head Office Level Head Office Project Levels Head Office Project Levels Head Office Project Levels Head Office Project Levels Head Office Project Levels Head Office Project Levels Head Office Project Levels
Construction Project Management BoK
Intervention Level
Relationships
Effective Communication Principled Negotiation Ethics
Customer Focus
Demand Driven Right Delivery & Completion Within Budget Right Quality
5/4/2012
15
CPM BoK
How could Construction Project Management help you to achieve the first goal Continuous Work / Build Reputation?
Success Factor Creation of Self Work
Real Estate
Construction Project Management BoK
Procurement and Contract Delivery System (PCDS) Construction Technology Cost Management PCDS
Intervention Level
Head Office Level Head Office Project Levels Head Office Project Levels Head Office Project Levels
Diversification
Construction Plants Equipment Rental Facility Maintenances
5/4/2012
16
CPM BoK
How could Construction Project Management help you to achieve the second goal Profitability?
Success Factor Value for Money
Offer & Contract Procurement of Goods -Largely Maximize Profit Margin Procurement and Contract Management Procurement Management Cost Management Head Office - Project Levels Head Office Project Levels Head Office Project Levels Head Office Project Levels Project Level Largely Head Office Project Levels Head Office Project Levels Head Office Project Levels Project Levels - Largely
Construction Project Management BoK
Intervention Level
Productivity
Efficient Logistics Maximize Resources Utilization Motivation / Incentives
Construction Technology, Site Organization & Procurement
Cost, Material & HR Mangt Behavioural Science OM Time Management Cost Management Quality Management
Performance
Right Delivery & Completion Within Budget Right Quality
5/4/2012
17
CPM BoK
How could Construction Project Management help you to achieve the second goal Profitability?
Construction Project Management BoK
Project management & Contract Administration Cost Management Contract Administration
Success Factor Positive Cash Flow
Timely Payments Diversify Financial Sources Additions/Changes timely approval
Intervention Level
Project Levels Largely Head Office Project Levels Project Levels - Largely Head Office Project Levels Head Office Project Levels Head Office Project Levels
Relationships
Effective Communication Negotiated Principle Ethics PM
Behavioural Sciences OM Behavioural Sciences OM
5/4/2012
18
Construction Project Management
Construction Project Management
Basic Foundations
General Management Project Management Organization Management
Major Components
Process Management
Facilitating Components
Proc & Contract Management Performance Management OSHs Management
Integrating Components
Uncertainty & Change Management Portfolio Management Facility Management
Resources Management
Stakeholders Management
5/4/2012
19
Construction Works Management
Involves the following major operational and management functions
Operational Functions
Contract Document Study Site Investigation Mobilization Sub Structure Works Super Structure Works Utilities Works Finishing Works Landscaping Works
Management Functions
Construction Works, Resources, Time and Control Planning Construction Budgeting Construction Implementation Construction Monitoring & Evaluation Contract Administration
5/4/2012
20
Part I: Introduction
Part II: Operational Functions Purposes Problem & Challenges What If? Analysis
Construction Project Management
Part III: Management Functions
Part IV: Contract Administration
5/4/2012
21
Operational Functions: Purposes
To define the Scope of the Construction Works:
Product Definition Break Down Structures
To identify Critical Constraints of the projects:
Contract Price, Completion Time and Quality Requirements
To determine the construction methods used:
Process Mapping; Site Organization; Manufacturing & Assembly Vs Manufacturing on site; Labor Vs Equipment Intensive
To determine Sub Contracting Works:
For mitigating financial shortages For complementing less comparative advantages
5/4/2012
22
Operational Functions: Purposes
To identify Potential Supplementary Works:
Excess in Quantities Additions / Omissions Potential Price Escalations
To give emphases to change likely to operational functions:
Sub Surface conditions Finishing Works
To determine potential but non contractual stakeholders
Utility Related Organizations Local Administrations Beneficiaries
To understand, respect and utilize the benefits of contract conditions
Remedial Rights (Securities, Liquidated Damage, Time Extension, Price Variation Adjustment System, Payment Delay Compensations, Dispute Resolutions and Insurances) Deductions: Advance Repayment, Retention, Rebate, Previous Payments Rights, Obligations and Risks Applicable Laws and Taxes
5/4/2012
23
Operational Functions: Problems and Challenges
OFs
Contract Document Site Study Investigation
5/4/2012
Problems & Challenges
Drawing and Specification Discrepancies Incomplete Contract Documents
Price Escalation Contract Condition Vs Practicability Professionals negligence and lack of competence and experience
What if? Analysis
What Governs? Likely Impacts Who should complete it? Likely Impacts Risk Allowances?? Controlling, Guidelines and Development
Contract document and Site discrepancies Right of Way Problems Tendering with out site visit / Inadequate Field investigations Access roads requirements
Who should solve it? Watch Delays & Idle Resources! Watch impacts!! Who should pay for it? Compensable Events Checking and Approval Comparative Advantages Use Other Sources Crush programs / Overtime
Late Handing Over of Site Poor Site Organization Central Vs Project Site Mobilization identification Advance Payment delayed Delay in mobilizing required manpower
Mobilization
24
Operational Functions: Problems and Challenges
OFs Problems & Challenges
Incorrect Setting Out Different Sub Surface Conditions Unwillingness to propose solution in time Consultant reply delay Shuttering and Protection against neighboring structures and falling earth Basement works and Water tightening Coordination among stakeholders In time request Appropriate Slope for drainage Quality of Utility materials
What If? Analysis
Re Work! Use Experienced Professional Compensable Event Participate in Solution Effective Communication, Notify Likely Impact Important to check necessity
5/4/2012
Sub Structure
Utility Works
Close follow up & adhere to instructions Plan in time Request in time Experienced Occupational Customer Orientation
25
Operational Functions: Problems and Challenges
OFs
Finishing Works
5/4/2012
Problems & Challenges
Lack of precision Largely aesthetical in behaviour Competence and experience workmen Quality of Finishing Materials of
What If? analysis
Re Work! Experience and Time Taking Participate Acceptance Team!! Important
Customer Orientation Experienced Workmen Acknowledge Important Important
Landscaping Works
Levels, Slopes and Drainages Aesthetical Considerations Appropriate Access Ecological Considerations
26
Part I: Introduction
Part II: Operational Functions
Part III: Management Functions Purposes Planning Budgeting Implementation Monitoring & Evaluation
Part IV: Contract Administration
5/4/2012
27
Part I: Introduction
Part II: Operational Functions
Construction Project Management
Part III: Management Functions Purposes Tasks and Approaches Details
Part IV: Contract Administration
5/4/2012
28
Planning (6Ps)
Prior Proper Planning Prevents Poor Performance. (Or, put another way, Prior Proper Planning Promotes Positive Performance)
Enabling Success. www.praise.com.et
PC 2010 Praise Consultancy
29
Management Functions: Purposes
To define clearly Objectives, Roles and Responsibilities
Defining performance targets Defining tasks and their performers by when and if possible how
To develop appropriate organizational structure
Designing interfaces b/n head office and project coordination Defining job structures
To allocate, provide and monitor resources and their combined performances
Preparing resources delivery and specification requirements Developing appropriate crew and hence their productivities
To enhance effective communication
Providing Effective Leadership Team work, Good Relationship, Decision Making, Reporting
To respond to problems and challenges
What if? Analysis and Alternative Scenarios building
5/4/2012
30
Management Functions: Planning
MFs
Works Planning
Tasks
Identifying and Knowing what is to be done Identifying the activities involved (WBS) Identifying how the works can be done
Approaches
Studying Contract Document, Standard Specifications Work Breakdown Structures Selecting Construction Methods
Time Planning (Scheduling)
Identifying When activities shall be done
Which activities can be done in parallel? Which activities shall be done before or after this activity? Trade off between time and cost
Network Analysis
Identifying which ones require at most attentions Identifying where to provide buffers
Critical Path / Critical Chain
Resources Planning
Controlling Planning
Assign Crew Designations Forecasting resources requirements
Develop Performance Targets Identify how such targets to be measured Identify how to transform trends into impacts Communicate Performances
Material, Manpower, Machinery and Money Breakdowns and Schedules
Gantt Chart with Milestones Schedule and Cost Variances Cost and Schedule Performance Index Reporting Formats
31
5/4/2012
Management Functions: Cost Planning
Be Cost Conscious
1. Determine Cost proportions such as Material Costs %; Labor Costs %; and Equipment Costs %; Site Overhead Cost %; and Head Office Overhead Cost % Sub Contracting % Front Loading or Back Loading Identify Major Cost Items Among Materials; Labors; Equipment Among Site Overheads; Head Office Overheads Recognize Monetary Value of Time Ensure Cash flows in in time as much as possible Develop two Financial Schedules: Cash in flows and Out flows
2.
3. 4.
5/4/2012
32
Management Functions: Budgeting
Developing Budget
Develop Strategy Develop Cost Components Accounting Vs Engineering Determine Income and Expenses Develop Cash Flow Prepare the Budget against schedule Carry out What If? Analysis Develop Alternatives Determine the Total Budget and Schedule accordingly Use these scenarios if and only if there are no other approaches to respect the Original Budget
Develop Alternative Scenarios
5/4/2012
33
Management Functions: Budgeting
Strategy Development at Head Office Level
CAAs = CLAs Contractor Position CAAs > CLAs Project Liquidity Consuming
CAAs > CLAs
Payment Delay
Project Liquidity Providing
Diversify Financial Sources Facilitate Processes Get approved variation soon Consider them Minimize them
Recurrent & Critical Problems
Idle Periods
Develop Alternative Scenarios
Carry out What if? Analysis
34
5/4/2012
Management Functions: Implementation
Maximize Incomes and Diversify Financial Sources
Get Payment as soon as Practicable Use Suppliers Credit potentials as much as possible Execute Major Cost Items as soon as practicable Use Sub contracting alternatives to leverage comparative advantages Maximize income generating means' Use Overdraft / loan as the last chance
Minimize, If possible Avoid, Cash Crunching
5/4/2012
35
Management Functions: Implementation
Alternative Scenarios using what if? Analysis
What if?
Payment is delayed? Unexpected rain comes? Material delivery is late? Equipment is broken down? Workmen in-available? Suppliers Credit Limit lapses? Variations had to be done?
Causes
Intervention
Impacts
Cost increase happened?
Head Office Financing delayed? Sub Contractor obligation failed? Employee Salary delayed?
5/4/2012
36
Management Functions: Monitoring & Controlling
Maximize Incomes and Diversify Financial Sources
Get Payment as soon as Practicable Use Suppliers Credit potentials as much as possible Execute Major Cost Items as soon as practicable Use Sub contracting alternatives to leverage comparative advantages Maximize income generating means' Use Overdraft / loan as the last chance
Minimize, If possible Avoid, Cash Crunching
5/4/2012
37
Management Functions: Monitoring & Controlling
Monitor the Project
Compare Actual to Contract Costs
Determine and Compare Budgeted Cost of Work Performed and Actual Cost of Work Performed Check Actual Versus Budgeted costs of Major Items Margin variance Indicator
Compare Completed, Uncompleted and All Works with Budgeted Costs of Works Compare non approved Variations to Contract Amount Compare not committed Price Escalation to Contract Amount
Non approved change order indicator
Committed cost indicator
5/4/2012
Liquidity Indicator: Liquidity Providing or Using
Compare CAAs to CLAs
Compare Ahead of Schedule to Behind Schedule Trades of Works
38
Schedule Variance Indicator
Management Functions: Monitoring & Controlling
Monitor the Project Performances
Monitor Cash flow
Negative or Positive Cash flow Weighted according to importance and Scored according to performance Identify skill gaps Identify recurrent problems and challenges Employee Turnover Project documentation Effective Communications
Scorecard Indicator (Qualitative Checks)
5/4/2012
39
Management Functions: Monitoring & Controlling
Monitoring
Revision on Site every month
Project Manager, Site Engineer, Office Engineer, Accountant GM, DGM Technical, Engineering Dept, Procurement Dept, Project Managers, FOs Board, GM, DGMs, FOs, Dept Managers, Project Managers
Revision at the Project Level every three month
Revision at the Head Office Level Every six month
5/4/2012
40
Management Functions: Implementation
Maximize Incomes and Diversify Financial Sources
Get Payment as soon as Practicable Use Suppliers Credit potentials as much as possible Execute Major Cost Items as soon as practicable
Use Sub contracting alternatives to leverage comparative advantages
Maximize income generating means' Use Overdraft / loan as the last chance
Minimize, If possible Avoid, Cash Crunching
5/4/2012
41
Part I: Introduction
Part II: Operational Functions
Construction Project Management
Part IV: Contract Administration Responsibility Matrix Payments Alterations Remedial Rights Documentation & Records
Part III: Management Functions
5/4/2012
42
Contract Administration: Responsibility Matrix
Client Responsibility
Contractor Responsibility Consultant Responsibility Joint Responsibility Others Responsibility
Contract Clause
Descriptions
Use single, broken, centre and double lines to indicate Client, Contractor, Consultant and Joint responsibilities in the descriptions respectively!
5/4/2012
43
Contract Administration: Payments
Above Contract Take off Sheet, when? Within Contract Additional How? Price Escalation
Require Measurement of Works
Adv. Payment
Interim Payments
Final Payment
Closing of Account
Additional Works Price Escalation Guaranty + Bond VOWPs + MoS? Provisional Acceptance Defect Liability Acceptance
Requirements for Payments
5/4/2012
44
Contract Administration: Alterations
Uncertainty Change & Planning - Implementation Interactions
Planning
Uncertainties
Implementation
Claims Management
5/4/2012
Changes
Claims Disputes
Other Motives
45
Contract Administration: Alterations
Alterations = Additions Omissions Practices
1.
2.
3. 4. 5.
Consultant Give Orders Contractor Executes Contractor Present Breakdowns Consultant Checks and Fixes If Contractor Disagree Dispute Resolution
Legally Allowed and Should Be
Consultant Give Order 2. Contractor Present Breakdowns 3. Consultant Checks and Fixes 4. Agreement Reached 5. Contractors Execute NB: If Alteration impact is serious, Contractor may Present Breakdown & Execute at the same time
1.
5/4/2012
46
Contract Administration: Alterations
Alterations = Additions Omissions Alterations can be
Excess in Quantities Beyond 5 % of Initial Contract Prices and 25 % difference for a single item Negotiable for new rates except for Profit and Overhead Expenses Additional Works, Variation Negotiable for new rates except for Profit and Overhead Expenses Extra Works
Negotiable for new rates including for Profit and Overhead Expenses
Omissions Beyond 25 % is unlikely and Beyond 15 % has Overhead expense impact Supplementary Agreement Beyond 25 % of Initial Contract Price and Negotiable for new
rates except for Profit
5/4/2012
47
Contract Administration: Remedial Rights
Remedial Rights
Bonds and Guarantees
Performance Bond, Advance Payment Guarantee
Retentions Insurances Claim Administration
Compensable Events Time Delay Justification Vs Liquidated Damages Const Compensation due to Prolongation Cost Increase or Decrease
5/4/2012
Dispute Resolution
Preventive, Amicable, Judgmental
Termination due to Defaults Excepted Risks
48
Contract Administration: Documentation and Records
Contemporaneous Records
5/4/2012
Tender and Contract Documentations Work Records Sheets Daily records of labor and plant staffs Material Received and Issued Drawing Register Correspondence and Minutes files Site Diaries Site Instructions Variation Orders Additional Works Registers Day Works Contract Program As-built Program Photographs
49
Contract Administration: Documentation and Records
Contemporaneous Records
Agreed measurements of covered works Delay notifications Claim notifications Material orders and invoices Cost control Subcontractors records as above
5/4/2012
50