Ahmad Tea - Supervisory Skllls Program - Full Program
Ahmad Tea - Supervisory Skllls Program - Full Program
Leadership
Management
Yasser Bahaa
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Your
What are
expectations?
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training services in the Middle East.
4
Training program
can!
As many usages as you
Communication Principles
Communication Skills
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professional training services in the Middle East.
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Exercise
Supervisory Skills Program
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Training program
Communication
professional training services in the Middle East.
Principles
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Empathy
Ownership Mindset
Active Listening
Clarity
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professional training services in the Middle East.
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19
Training program
Communication
professional training services in the Middle East.
Techniques
Written Nov-Verbal Verbal
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3 2 1
4 5
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professional training services in the Middle East.
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Training program
Env.
Self
Others
Main Causes of Miscommunication
Training program
01 Misunderstanding
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Information Overload 02
03 Lack of Feedback
Cross-Cultural
Communication
04
Remote
05 Communication
Conflict Avoidance 06
07 Poor Listening
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Training program
01 Clarity
professional training services in the Middle East.
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07 Improve Listening
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Skills
4
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professional training services in the Middle East.
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Training program
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26
Driven by the passion to become the leading partner for
professional training services in the Middle East.
202
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4
Training program
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30
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Micromanagement Poor
Communication
Conflict and
Personality
202
Clashes
4
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professional training services in the Middle East.
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Continuous Effective
Collaboration Improvement Leadership
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professional training services in the Middle East.
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Training program
Stop
Supervisory Skills Program
Continue
Start
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professional training services in the Middle East.
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Training program
Leadership
Management
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Training program
Time management refers to the process of organizing, prioritizing, and efficiently utilizing
time to achieve goals, complete tasks, and maximize productivity. Effective time
Missed Deadlines Poor Quality of Work Overload and Burnout Loss of Reputation
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1st, in your group:
48
professional training services in the Middle East.
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Anti-Procrastination Strategies
Training program
Use the
Two-Minute Lists
Rule
Set Clear Create a
Goals and Productive
Deadlines
02 Environment 04
01 03
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professional training services in the Middle East.
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Training program
What’s leadership?
professional training services in the Middle East.
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and influence others towards achieving common goals and objectives. It involves
* Effective workplace leadership encompasses various aspects, that will be explained after the following
exercise.
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4
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professional training services in the Middle East.
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4
Training program
)8(
Exercise
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In your group:
Create a list of differences between
managers and leaders whether
characteristics or actions.
59
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professional training services in the Middle East.
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Training program
Leadership Theories
professional training services in the Middle East.
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Trait Theory
professional training services in the Middle East.
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This theory suggests that certain innate traits and characteristics, such as
theory focuses on identifying the qualities that differentiate leaders from non-
leaders.
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Training program
Behavioral Theory
professional training services in the Middle East.
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Behavioral theories focus on the actions and behaviors of leaders rather than their
traits. They categorize leadership styles into two main types: task-oriented
are inherently lazy, dislike work, lack ambition, and prefer to be directed and
controlled.
assuming that people are inherently motivated, creative, and capable of self-
Transformational Leadership
professional training services in the Middle East.
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leaders often have vision, charisma, and the ability to empower and develop their
team members.
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Training program
Transactional Leadership
professional training services in the Middle East.
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Servant Leadership
professional training services in the Middle East.
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Servant leadership theory emphasizes serving others first and prioritizing the
Situational Leadership
professional training services in the Middle East.
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Situational leadership theory suggests that leaders should adapt their leadership
style based on the readiness and maturity level of their followers. It involves
or teams.
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professional training services in the Middle East.
202
4
Training program
)8(
Exercise
Supervisory Skills Program
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In your group:
Define what stress is, reasons that lead to it
in the workplace, and its consequences.
77
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professional training services in the Middle East.
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4
Training program
4
1
Supervisory Skills Program
5
3
Who Feels Stressed?
Training program
What’s Stress?
professional training services in the Middle East.
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Workplace stress refers to the physical, emotional, and mental strain or tension
experienced by employees due to various factors related to their job. These factors
interpersonal conflicts, and job insecurity. Workplace stress can lead to decreased
Behavioural
Stress Disorder Sickness
1 2 3 4 5
Burnout Depression
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professional training services in the Middle East.
Training program
Thoughts
Personal
Health and Lifestyle
Traits
Beliefs
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Training program
Lack of Behavioral
professional training services in the Middle East.
Personal
Strategies
Lifestyle Workplace
Changes Strategies
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Training program
Exercise Regularly
professional training services in the Middle East.
Healthy Eating
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Adequate Sleep
Time Management
Develop a Hobby
Social Support
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Training program
Set Boundaries
professional training services in the Middle East.
Delegate Tasks
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Develop Skills
Communicate Effectively
Flexible Work Arrangements
Steps
4
Training program
Nature Exposure
Practice Gratitude
Stop
Supervisory Skills Program
Continue
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professional training services in the Middle East.
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Training program
Leadership
Management
4
Training program
What is
Personality?
Training program
What is
professional training services in the Middle East.
Personality?
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)9(
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Personality Type Assessment
Please visit:
www.16personalities.com
106
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professional training services in the Middle East.
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Training program
Reflection!
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professional training services in the Middle East.
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Training program
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Know your SWOT
109
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professional training services in the Middle East.
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4
Training program
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Know you Wheel of Life
112
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professional training services in the Middle East.
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Training program
now?
Your decision
Training program
Your decision
professional training services in the Middle East.
now?
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start?
4
Training program
Confidence?
What is Self-
Training program
What is Self-
professional training services in the Middle East.
Confidence?
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)10(
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In your group:
Kindly define the following:
Self-image
Self-esteem
Self-worth
Self-respect
Self-acceptance
Self-regulation
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Self-
Image
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Self-
Esteem
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Self-
Worth
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Self-
Respect
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Self-Acceptance
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Self-
Regulation
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Self-
professional training services in the Middle East.
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Efficacy
Definition: Self-efficacy is the belief in one’s ability to succeed in
specific situations or accomplish tasks.
Development: Self-efficacy can be developed through mastery
experiences, social modeling, and positive feedback.
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professional training services in the Middle East.
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Let’s Make it Happen
130
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professional training services in the Middle East.
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4
Training program
confidence!
Some actions to
quickly build self-
Journaling
Gratitude practices Some
actions
Mirror Exercise
Feedback loop to quickly
Success portfolio
build self-
Role-modelling
Visualizing confidence!
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professional training services in the Middle East.
202
4
Training program
)12(
Exercise
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135
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4
Training program
Master
5 Main Presentation
Skills you need to
Training program
Planning &
professional training services in the Middle East.
Audience Preparation
Analysis: Understanding who the audience is and what
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they
need to know
Defining Clarifying what you want to achieve with the
Objectives:
presentation Structuring the presentation with a clear
introduction,
Content body, and conclusion
Organization:
Research: Gathering accurate and relevant information to support your
points.
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Training program
Designing Visual
professional training services in the Middle East.
Aids
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Delivery
professional training services in the Middle East.
Techniques
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Engaging
professional training services in the Middle East.
Audience
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Overcoming
professional training services in the Middle East.
Nervousness
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)13(
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143
Driven by the passion to become the leading partner for
professional training services in the Middle East.
202
4
Training program
Stop
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Driven by the passion to become the leading partner for
professional training services in the Middle East.
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Training program