Chapter 7 - Collecting and Understanding Project Data
Chapter 7 - Collecting and Understanding Project Data
Project Data
Chapter 7
Introduction
• The evolution of quality theory and
practice has created a number of tools.
• Tools fall into five categories:
• Collecting data
• Understanding data
• Understanding processes
• Analyzing processes
• Solving problems.
Seven basic tools
• Seven basic tools of quality described by
Ishikawa in his books, Guide to Quality
Control:
• Check sheet
• Graph
• Histogram
• Pareto chart
• Scatter diagram
• Control chart
• Cause and effect diagram
Tools for Collecting Data
1. Graphs,
2. Histograms,
3. Pareto charts
4. Scatter diagrams
Graphs are one of Ishikawa’s seven
basic tools.
The purpose of a graph is to organize,
summarize, and display data, usually
1.Graphs over time.
Ishikawa described three different types
of graphs, including line graphs,
bar graphs, and circle graphs.
Four steps are involved in preparing graphs: