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Introduction To Human Resource Management: © Pearson Education 2012

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59 views22 pages

Introduction To Human Resource Management: © Pearson Education 2012

Uploaded by

abdirahman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Chapter 1

Introduction to Human Resource


Management

1 © Pearson Education 2012


After studying this chapter, you should be able to:

1. Explain what human resource management is and how


it relates to the management process.
2. Give at least eight examples of how all managers can
use human resource management concepts and
techniques.
3. show the human resource responsibilities of line and
staff (HR) managers.

2 © Pearson Education 2012


The Management Functions

Planning

Controlling Organizing

Leading Staffing

3 © Pearson Education 2012


Human Resource Management at Work

What is Human Resource Management (HRM)?


Human Resource Management includes all activities used
to attract & retain employees and to ensure they perform at
a high level in meeting organizational goals.
These activities are made up of:
1. Recruitment & selection.
2. Training and development.
3. Performance evaluation.
4. Pay and benefits (compensation).
5. labor relations.

4 © Pearson Education 2012


Human Resource Management at Work

Acquisition

Fairness Training

Human
Resource
Management
Health and
(HRM) Appraisal
Safety

Labor Relations Compensating

5 © Pearson Education 2012


Personnel Aspects of a Manager’s Job
• Conducting job analyses .
• Planning labor needs and recruiting job candidates.
• Selecting job candidates.
• Orienting and training employees.
• Managing wages and salaries.
• Providing incentives and benefits.
• Appraising performance.
• Communicating (interviewing, counseling, disciplining) .
• Training and developing managers.
• Building employee commitment.
6 © Pearson Education 2012
Personnel Mistakes

• Hire the wrong person for the job.


• Experience high turnover. (‫)دوران العمل‬
• Have your people not doing their best.
• Waste time with useless interviews.
• Have your company taken to court because of unfair
actions against employees.

7 © Pearson Education 2012


Personnel Mistakes

• Have your company taken to court for unsafe


practices.
• Have some employees think their salaries are unfair
relative to others’ in the organization.
• Allow a lack of training to weaken your department’s
effectiveness.
• provide any unfair labor practices.

8 © Pearson Education 2012


Basic HR Concept

• HR creates value by engaging in activities


that produce the employee behaviors that the
company needs, to achieve its strategic goals.

9 © Pearson Education 2012


Line and Staff Aspects of HRM

• Line manager:
– A manager who is authorized to direct the
work of subordinates and is responsible for
accomplishing the organization’s tasks.
• Staff manager:
– A manager who assists and advises line
managers.

10 © Pearson Education 2012


Line Managers’ Human Resource Duties:

1. Placing the right person in the right job.


2. Starting new employees in the organization
(orientation).
3. Training employees for jobs that are new to them.
4. Improving the job performance of each person.
5. Gaining creative cooperation and developing smooth
working relationships.

11 © Pearson Education 2012


Staff Managers’ Human Resource Duties:

1. Explaining the company’s policies and procedures.


2. Controlling labor costs.
3. Developing the abilities of each person.
4. Creating and maintaining department morale.
5. Protecting employees’ health and physical condition.

12 © Pearson Education 2012


Human Resource Managers’ Duties

Line Function Coordinative


Line Authority Function
Functional Authority

Functions of
HR Managers

Staff Functions
Staff Authority

13 © Pearson Education 2012


Human Resource Specialties

Recruiters

Labor
Relations Job Analysts
Specialists Human
Resource
Specialties
Training Compensation
Specialists Managers

14 © Pearson Education 2012


The Changing Environment of Human Resource
Management

Globalization Trends

Technological Trends
Changes and the
new Trends in
Human Resource
Management
Trends in the Nature of Work

15 © Pearson Education 2012


The Changing Role of Human Resource
Management
Strategic Human
Resource
Management

Managing with New Creating High-


the HR Scorecard Responsibilities Performance
Process for HR Managers Work Systems

Measuring the
HRM Team’s
Performance

16 © Pearson Education 2012


High-Performance Work System
Practices

• Employment security.
• Selective hiring.
• Extensive training.
• Self-managed teams/decentralized decision making.
• Information sharing.
• Pay-for-performance rewards.
• Stress on high-quality work.

17 © Pearson Education 2012


Benefits of a High-Performance Work
System (HPWS)

• Generates more job applicants.


• Screens candidates more effectively.
• Provides more/better training and lower employee
turnover.
• Links pay more clearly to performance and appraisals.
• Produces more qualified applicants per position.
• Results in higher profits and lower operating costs.
• Uses more self-managing work teams.

18 © Pearson Education 2012


The Human Resource Manager’s Proficiencies

Four Categories of Proficiencies


1. HR proficiencies.
2. Business proficiencies.
3. Leadership proficiencies.
4. Learning proficiencies.
Specific Proficiencies
• HR certification.
• Managing within the law.
• Managing ethics.

19 © Pearson Education 2012


The Human Resource Manager’s Proficiencies
(cont.)
HR Certification:

• Arabian Society for Human Resource Management


(ASHRM).
- Professional Human Resource Development
(HRD) Certificate.
- Master of Science in HRD.
- Professional Human Resource Management
(HRM) Certificate.

20 © Pearson Education 2012


The Human Resource Manager’s Proficiencies
(cont.)

Managing within the Law


• Immigration laws.
• Occupational safety and health laws.
• Labor laws.

Managing Ethics
• Ethical scandals have occurred in major corporations.
• Most serious ethical scandals are HR-related.
• Arab world ethics are influenced by religion and culture.

21 © Pearson Education 2012


Key Terms

authority line authority


ethics line manager
functional authority or functional
control management process
globalization staff authority
high-performance work system staff manager
HR Scorecard
strategic human resource
human capital management (SHRM)
human resource management strategic plan
(HRM)
strategy

22 © Pearson Education 2012

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