Scribd Logo
Upload

Welcome to Scribd!

  • 5 views

    Bahasa Inggris PAP 2-1

    Uploaded by

    Lala Mina

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Bahasa Inggris PAP 2-1

    Uploaded by

    Lala Mina
    5 views28 pages

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    5 views28 pages

    Bahasa Inggris PAP 2-1

    Uploaded by

    Lala Mina

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 28

    MENGGUNAK

    AN KALIMAT
    SESUAI

    SOP
    ORGANISASI
    N.821100.032.02
    Elemen Kompetensi 2
    The Differences between
    Formal and Informal Language

    Perbedaannya:
    - Formal language digunakan pada situasi resmi, saat bertemu
    dengan orang yang lebih tua, serta bertemu orang yang belum
    kita kenal.

    - Informal language digunakan sehari-hari, dengan orang yang


    seumuran maupun dengan orang-orang yang sudah dekat
    dengan kita.
    Ciri-ciri Struktur Kalimat
    Bahasa Inggris
    Formal dan Informal
    Formal Informal

    Struktur kalimat yang Menggunakan kalimat


    panjang dan rumit yang ringkas

    Tidak terlalu
    Kosakata jarang
    memperhatikan tata
    digunakan sehari-hari
    bahasa / grammar

    Cenderung lebih banyak Banyak menggunakan


    kalimat pasif bahasa populer / slang
    Contoh Perbedaan Struktur Kalimat
    Formal dan Informal
    Formal : Could I disturb you for a minute?
    1
    Informal: You got a second?

    2
    Formal : Dear Sir Nick, I am writing to make a room reservation.
    Informal: Hi Nick, I want to book a room.

    3
    Formal : Do you have any suggestion regarding this issues?
    Informal: Any ideas?

    4
    Formal : Please write me back as soon as possible.
    Informal: Please write me back a.s.a.p
    Expression of Greetings
    (Ungkapan Salam)
    Greetings
    Based on the Context of Time
    Good Morning
    Before Noon

    Good Afternoon
    Between noon and about 5 – 6 p.m

    Good Evening
    After 6 p.m

    Good Night
    To say Goodbye or before go to bed
    Greetings
    Based on Formal and Informal Level
    Formal
    - Hello
    - How are you?
    - How is everything?
    - How’s everything going?

    Informal
    - Hey!
    - What’s up?
    - How is it going?
    - Good to see you
    Leave Taking
    (Salam Perpisahan)
    Formal and Informal Leave Taking

    Formal
    - Goodbye
    - Stay in touch
    - It was nice meeting you
    - I hope to see you soon

    Informal
    - Bye
    - See you
    - Nice to see you
    - So long
    Apologizing
    (Permintaan Maaf)
    Pelanggaran Ringan

    Excuse me. Tidak Sengaja


    Bersin / Batuk

    Tidak Sengaja
    Excuse me, please. Menguap

    Meninggalkan
    Would you excuse me. Pembicaraan
    Pelanggaran Sedang / Agak Berat

    I’m sorry Menimbulkan


    Rasa Sakit bagi
    Oranglain

    I’m very sorry


    Tidak Sengaja
    Menginjak
    Kaki
    I’m terribly sorry
    Tidak Sengaja
    I’m awfully sorry Menabrak
    Pelanggaran Berat

    I apologize Menimbulkan
    Kerugian bagi
    Oranglain

    Melanggar
    I must apologize to you Janji

    Melukai
    Perasaan
    Please forgive my rudeness Oranglain
    Responses to Apologizing
    It’s Fine / It’s Okay / It’s Alright
    Tidak apa-apa 01

    Don’t Worry About It


    Jangan Khawatir 02

    Never Mind
    Tidak Perlu Dipikirkan 03
    COMMUNICATE
    BY
    TELEPHON
    E
    EK 3 unit N.821100.032.02
    What Will We Learn Today

    Accepting Call

    Holding a Phone Closing a Phone Call


    Call
    English Alphabets

    A [eɪ] B [bɪ:] C [sɪ:] D [dɪ:] E [ɪ:] F [ef]


    G [ʤɪ:] H [eɪђ] I [aɪ] J [je] K [keɪ] L [el]
    M [em] N [en] O [Əu] P [pɪ:] Q [kju] R [a:]
    S [es] T [tɪ:] U [ju:] V [vɪ:] W [dΛbel ju:]
    X [eks] Y [waɪ] Z [zɪ:]
    Number

    1 2 3 4 5
    One Two Thre Four Five
    6 7 e8 9 0
    Six Seven Eight Nine Zero / Əu

    Use single numbers when saying telephone numbers, and


    group them with pauses (e.g. 21-37 = ‘two one – three
    seven’, not ‘twenty one – thirty seven’).
    note that double numbers like 55 can be spoken as ‘five-
    five’ or ‘double five’.
    Accepting Call
    Greeting
    - Good Morning. PT.
    Indomakmur, Jennita
    Speaking.
    - Good afternoon. Muhammad
    Farid’s office. John here.
    Offering Help

    A
    - May I help you?
    - Is there anything I can do for you?

    Asking for Identity B


    - Who is speaking, please?
    - Can I have your name, please? Directing Call /
    C
    Asking to Hold
    - Hold on, please. I’ll see if he’s free.
    D - Hold the line, please.
    - He’s speaking on the other line. Will
    you hold?
    Handling a Phone Call
    Apologize and Giving Reasons
    I’m Sorry.
    - I’m afraid you can’t. She is not in
    right now
    - I’m sorry. He is busy at the moment.

    Offering to Take a Message


    - Can I take a message?
    - May I give him a message?
    - Would you like to leave a message?

    Repeating the Message


    - I will repeat that back to you.
    - Ok. Let me repeat once more.
    Closing a Phone Call

    Thank you for calling


    Thank you for calling.
    PT. Indomakmur.
    Have a nice day
    Good Morning
    Taking a Message

    1. Write down the message on Telephone Message Slip

    2. Ask the caller identity and phone number

    3. Write down the message fastly and completely

    4. Repeat the message

    5. Deliver the message to the person who is entitled to

    receive it
    Telephone Message Slip
    Day/date: Time:

    From : Tlp. no.:

    Name of Company/Organisation:

    Will call back Wants to see Asks for to be contacted

    To :

    Message :
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...
    ……………………………………………………………………………………………...

    Received by:
    EXAMPLES
    Receiver : Good Morning, British Council
    Caller : Hello, May I speak to Ms. Proctor?
    Receiver : I’m sorry, she is not in. Can I take a message?
    Caller : Yes, please. This is Mr. Kale.
    Receiver : Is that G-A-L-E?
    Caller : No, its K-A-L-E
    Receiver : Thank you
    Caller : Please tell her the meeting is on Tuesday at 9.30 in room 214
    Receiver : Tuesday, at 9.30 at room 214
    Caller : And would you ask her to call me this afternoon to confirm
    this? My number is 5413099
    Receiver : 5413099. Yes, Mr. Kale I’ll give Ms. Proctor the message
    Caller : Thank you. Goodbye
    Receiver : Goodbye
    Receiver : Good Morning, Oxford University. May I help you?
    Caller : Hello. I want to speak to Professor Wyde, please.
    Receiver : I’m sorry, Professor Wyde is in a meeting right now. Would you like to leave
    a message?
    Caller : Yes, please. This is Kim Grey of London Technical College
    Receiver : Mr. Grey, is that G-R-E-Y?
    Caller : Yes, that’s right. Could you tell him that the meeting on Friday is cancelled?
    Receiver : Friday meeting is cancelled.
    Caller : Yes. Please ask him to call me this afternoon. It’s very important.
    Receiver : Alright. And your number please?
    Caller : 5453250
    Receiver : 5453250
    Caller : That’s it.
    Receiver : Okay. I’l ask him to call you this afternoon Mr. Grey
    Caller : Thank you. Goodbye
    Receiver : Goodbye
    ·THANKS·

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, infographics &
    images by Freepik and illustrations by Stories

    You might also like