Smart Tourism: - Garnet Team

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Smart Tourism

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- Garnet Team
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Trần Thị Thu Hương – 23IM011
Phạm Khánh Hà – 23IM007
Nguyễn Ngọc Linh Chi – 23IM004
Table of contents
01
Definition o list
To d
How smart tourism works
a v e ling!
tr
The features of smart tourism

02
The impact of Industry 4.0 on Tourism
development
Revenue
Applications
03
The advantages and
disadvantages
Solutions to promote
01.
Definition
How smart tourism works
The features of smart tourism
Definition
Smart tourism is tourism developed on the basis of applying modern
scientific and technological achievements, especially information and
communication technology to apply technology to serve the needs of
tourists.

How smart tourism works


It is built on a foundation of technology and communication, helping
interaction and closing connection between managers, businesses and
tourists.
The features of smart tourism
- Technology platforms used in agencies, restaurants, and
hotels must be widely available and can be used and accessed
by everyone
- Public transportation has reasonable costs and
infrastructure for everyone
- There is new creativity in developing a modernized
technology platform
- Customer interaction when using the application’s services
at hotel rooms, restaurants,... is highly interactive
02.
The impact of Industry 4.0 on
Tourism development
Revenue
Applications
The impact of Industry 4.0 on Tourism
development
- Industry 4.0 helps travel businesses to
deploy travel services to all people in need
around the world with the least cost and
most time saving.
- The Internet has made it easy for travel
businesses to connect tours, destinations
and increase the number of tourists.
Revenue
In 2023, the revenue from tourism
activities in Vietnam is estimated at
37.8 trillion VND, a 52.5% increase
compared to the previous year. To
date, Vietnam has 3,921 international
travel businesses (an increase of
34.3%), with more diverse business
types.
Applications
Navigation Related
software information
Google maps Facebook,
Instagram,
Personal Tiktok,
preference
Hotels search Twitter
travel
Agoda, Trivago, TripHunter, Google
Traveloka Trips, TripAdvisor

Booking transportation vehicles


sofware
VeXeRe, Elines, dsvn
03.
The advantages and
disadvantages
Solutions to promote
The advantages
- Enhanced tourism experiences:
contributes to the safety of tourists
- For the host destination: increases the
competitiveness, helps in the development
of a local tourism ecosystem
- The solution to the problem of
environmental protection and cultural
preservation.
The disadvantages
- Reliance on smart devices and reduce
human interaction with each other
- Increased expenses
- Infrastructure and knowledge
requirements
- Digital divide
Solutions to promote

Encourage
Visitor continuous Invest in robust
Engagement learning and digital
and Feedback adaptation to infrastructure
new trends
Thanks For
Listening!!!

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