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    Job Design Presentation

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    Job Design Presentation

    Uploaded by

    ruel.ros
    13 views6 pages

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    Copyright:

    © All Rights Reserved
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    Download as pptx, pdf, or txt
    13 views6 pages

    Job Design Presentation

    Uploaded by

    ruel.ros

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 6

    McDonald's

    Job Design
    Introduction: McDonald’s Corporation
    • Founded in 1940 by Richard and Maurice McDonald
    • First Restaurant started in 1948; appliances for the restaurant were bought
    from Ray Kroc who later on joined the company in 1955.
    • Kroc's vision was to expand McDonald's through franchising, standardizing
    operations, and emphasizing efficiency which makes the McDonald's a
    global phenomenon.
    • Currently, it operates through a franchise business model.
    • In the Philippines, George T. Yang opened the first McDonald’s restaurant in
    the Philippines in 1981 along Morayta, and in 2005, McDonald’s
    Philippines became a 100% Filipino owned company under the name
    Golden Arches Development Corporation (GADC).
    SWOT Analysis: McDonald’s Corporation
    STRENGTHS WEAKNESSES
     Global Presence  Negative Health Perception
     Brand Recognition  Dependency on Franchisees
     Efficient Operations  Vulnerability to Changing Consumer
     Menu Diversification Preferences
     Market and Advertising  Image Challenges
    OPPORTUNITIES THREATS
     Health and Sustainability Trends  Competition
     Digital Transformation  Regulatory Challenges
     International Expansion  Health Consciousness
     Menu Innovation  Economic Volatility
     Market and Advertising
    Statement of the Problem: McDonald’s
    Corporation
    As a leader in the fast-food sector, McDonald's has hundreds of
    locations across the globe. Effective job analysis and selection
    procedures are crucial for McDonald's to uphold its high standards of
    customer service and operational effectiveness. How will McDonald's
    carry out a thorough job analysis to determine the essential skills and
    character attributes needed for different roles within its restaurants?
    Alternative Courses of Action: McDonald’s
    Corporation
    1. Task Analysis
    2. Skill and Competency Identification
    3. Behavioral Analysis
    4. Behavioral Structured Interviews
    Chosen Alternative Courses of Action:
    McDonald’s Corporation
    Behavioral Structured Interviews
     Standardized Questions

     Behavioral Probing

     Competency Assessment

    Impact of Behavioral Structured Interviews


     Enhanced Predictive Validity
     Reduced Bias
     Improved Hiring Decisions
     Employee Engagement and Retention
     Enhanced Customer Experience

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