COMMUNICATI

-MA. PAULHIA TURKO -KRISHA

ON
ANNE RAQUEL ILAG
-NICOLE JULIANNE CORTEZ -JOHN
What is communication
breakdown?
-Communication breakdown, as
defined by Emily Rodgers in her online
article, “is a failure to exchange information,
resulting in a lack of communication.”

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EXAMPLES OF
COMMUNICATION
BREAKDOWN IN THE
WORKPLACE OR IN ANY
GIVEN
COMMUNICATION
SCENARIO AS PROVIDED
BY RODGERS

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1. A staff member making a mistake due to
miscommunication or not enough
information given in training. In the
classroom context, you as a learner, may
make a mistake in doing your task because of
miscommunication or lack of information.

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2. Two members of staff doing the same task
and not realizing. In the classroom context, it
would be two members in the group make a
duplication of activity and leave out one task
undone instead.

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3. A colleague not treating a client correctly.
A classroom officer showing unfair to one
classmate for his/her attitude/appearance for
instance, may cause misunderstanding
among students.

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⊹ According to Rodgers, communication
has a great impact to a team. So if you
expect to have a successful class, a team,
a group work – it requires communication
that is “well-oiled machine to individual
parts that simply cannot function without
each other” between you and the one you
are communicating with or among
members of the group.
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COMMUNI
CATION
BARRIERS
Rodgers (2017)
presented key
communication
barriers that cause
communication
breakdowns
1. LOST IN
TRANSLATION
-Lost in translation occurs across
emails when the receiver perceives the
message differently because of lack of tone. It
could also be a misinterpretation of a message
because of the presence of words that have
double meanings.
-Lost in translation is not necessarily
referring to a language barrier but to
how the receivers interprets the words,
phrases, or sentenced received.
2. The attention span
of a gnat
-This refers to human attention span
which accordingly, can only listen for 8
seconds meaning we have less time to
remain engaged to what we have just listen
to before switching off or start thinking of
other things, thus missing important
information.
-The lack of attention means that
information constantly has to be
repeated, which may be frustrating for
the speaker, not to forget how tiring it is
to be repetitive.
3. Too much
information
-If there is efficient communication
flow plus the problem of sharing
information to wrong people, overload of
information can result to chaos.
-True, there is a plethora of information around the world.
We can only do so much by giving it to the right people at
the right time and at the right amount because too much of
anything can be dangerous, so to speak.

-Knowing a lot of things is good but when too munch

information is given and received and yet this information
is sent and received wrongly, it could lead to tremendous
problem.

- Effective communication needs wisdom as to what, how

much or how little, when and to whom information is to
given.
4. UNDER PRESSURE
-High-stress jobs or tasks mean there’s
often no time to communicate properly. If
you’re on a tight deadline or you’re behind on
your target, you’re not going to waste precious
minutes formulating the perfect email, and
doing such practice will result to greater
consequence.
-On the same note, if you show yourself too busy
and too preoccupied with something, your
classmate or friend who is supposed to share with
you an information may opt back off in
communicating with you for fear of interrupting
you or for fear that they may be either rejected or
scolded.

-If stress in your jobs get in your way and you

allow it to block communication between you and
your classmates or groupmates, you are inviting
communication breakdown.
-Amidst your stressful tasks, you need to
handle yourself properly, manage your stresses,
and carefully plan the tasks to do without
jeopardizing the quality of your work or
assignments. Moreover, never sacrifice your
relationships with people just because you are
too preoccupied. Take your time to relax before
doing anything else.
“⊹
BARRIERS
TO
COMMUNI 19
 ⊹LANGUAGE
“ BARRIERS
-Language and linguistic differences
may become barriers to communication. But
it is not also a guarantee that when two
people speak the same language, they
understand each other because if the receiver
still does not understand the words used in
the message received, the words used may 20
 ⊹ JARGON
“ certain field.
-is a set of specialized vocabulary in a
Engineers have their own jargon
that only people in their profession understand.
Doctors of Medicine have their own jargon that
patients may not understand. To avoid
communication breakdown, engineers, doctors,
scientists, have to use layman’s vocabulary of
simple words
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 3. Psychological Barriers
“ receiver-The psychological condition of the
affects his/her message reception of
the message. For example, someone who is
stressed or anxious will not be as receptive to
the message as compared to the one who is
not stressed.

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 -When we are at the peak of our

“ anger, it is easy for us to say things that we

may later regret and we may also
misinterpret what other people are saying.
This anger becomes a psychological barrier.
Thus, there is a need for us to manage our
stresses and our emotions at all costs
should we want to avoid communication
barrier.

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 4. Physiological Barrier
“ emanate-Physiological barriers may
from the receiver’s physical
condition. For example, a receiver with a
defective hearing may not be able to
grasp the entirely of the spoken words,
especially with noisy surroundings.

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 5. Physical Barrier
“ geographic
-Physical barriers refer to the
location between the
communicators. It is basically referring to
the distance or proximity between the
sender and receiver.

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 -As said, communication is easy

“ when communicators are within short

distances where there can be many options to
use for communication.

-Now that technology is widely used

for communication, it is equally important to
know the best and the most appropriate
channel to use in overcoming communication
barriers.
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 6. Attitudinal Barriers
“ -Prejudices and other related biases
are examples of attitudinal barriers. These are
behaviors or perceptions of any of the
communicators that hinder them from
interacting effectively.

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 -Attitudinal barriers to communication
“
may arise from personality conflicts, poor
management, and reluctance to change, or no
motivation. Effective listeners of messages
should attempt to hurdle their own attitudinal
barriers to effect willingness to learn new things
are vital in overcoming barriers.

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 7. USING
“ GENERALIZATIONS AND
STEREOTYPES
-Speakers who make unqualified
generalization undermine their own clarity
and credibility. Be cautious not to get in the of
using stereotypes, or making generalizations
about complex systems or situations.
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 -Another form of generalization is
“ “polarization” or creating extremes. Try
to be sensitive to the complexities of
situations, rather than viewing the world
in black and white.

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 8. Jumping to an immediate
“ conclusion
-Confusion details with interference is
a common factor. Do not pretend you know the
reasons behind events, or that certain facts
necessarily have certain meanings.

-Make sure you have all the

information you can have, and then talk clearly
about the facts or interpretations you can 31
 9. Dysfunctional
“ Feedbacks
-Ignoring or not responding to a
suggestion or query quickly undermines
effective communication. Interrupting others
while they are talking also creates a poor
atmosphere for communication.

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 10. Lacking the
“ confidence
-Lacking confidence can be a big
barrier to effective communication. Being
shy, difficulty being assertive or low self-
worth can block your ability to express
your needs and opinions known.

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 -Also, a lack of knowledge of your

“ own rights and opportunities in a given

situation can prevent you from telling your
needs openly.

-In most cases, bullying and shaming

by peers cause extreme shyness among
individuals which eventually leads to one’s
inability to express thus, fail to
communicate.
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EFFECTS OF
COMMUNICA
TION
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 LOSS OF MORALE
-when you experience communication
breakdown there's is a tendency that your
sense of purpose, and enthusiasm towards the
task, may also be affected.

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 DEMOTIVATION
-communication breakdown results
to weakening or even loss of one's
motivation to do what you are supposed to
do.

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 EMBARRASSMEN
T
-a person who has experience
communication breakdown with his team or
is the cause of the communication barrier
will eventually feel guilty and incompetent
over that failure and will feel haunted by the
embarrassment.
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 anger
-communication breakdown is
annoying that anyone involved can get
into serious trouble.

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 TENSION AMONG
THE TEAM
-everybody in the team gets
affected when communication breakdown
strikes. Chances are people will be pointing
fingers to one another. The question here is
who's to be blamed? No one. Everyone in
the team is responsible and is equally
important solving the problem.
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 STRESS CAUSED
TO INDIVIDUALS
-communication breakdown does
not only affect the one who caused it but
equally, it affects the person who received
the message but failed to understand.

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 LOSS OF CLIENTS,
BUSINESS AND
SALES (OR
FRIENDS/RELATION
SHIP)
-communication breakdown is really
harmful. It will not break relationships, it can
even do worse. It means losing people who
trust you and whom you trust. Now, you 42
 DISORGANIZATION
-Nothing goes right when a
communication breakdown occurs. Things,
situation, relationship just fall apart and for all
you know, you are facing broken pieces. Don't
wait for that to happen. Do something before
things got shattered because of careless
communication.

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 GOSSIP
-when communication goes out of
control, rumors begin to spread like a virus.
Wrong information breaks out and spread
faster than the truth that's why treat
communication with proper care.
Communicate properly and honestly.

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Thanks!
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