Robotic Process Automation

Name: Patil Nikhil Ishwar

Roll No: 45 Class: TYBBA(CA)
Subject: SoftSkills
 Index
• What is Robotics?
• What is RPA?
• Evolution of RPA
• Why RPA is used?
• Benefits of RPA
• Application of RPA
• Example of RPA Application
• Steps Involved in RPA
• Difference between RPA & Regular Automation
• Top RPA Vendors
• Advantages and Disadvantages
• Future of RPA
 What is Robotics?

• Robotics is the combination of engineering, science

and technology that produces a machine called
robot.

• Robotics is a domain where people work with the

development and use of robots.

• It is mostly used as an alternative of human beings

in various works.
 What Is Robotic Process Automation (RPA)?

• Robotic process automation (RPA) is the use of

software with artificial intelligence (AI) and
machine learning capabilities to handle high-
volume, repeatable tasks that previously
required humans to perform. These tasks can
include queries, calculations and maintenance
of records and transactions.
• RPA technology, sometimes called a software
robot or bot, mimics a human worker, logging
into applications, entering data, calculating
and completing tasks and logging out.
 Evolution of RPA

• Although the term "robotic process automation" can be traced to the early 2000s,
it had been developing for a number of years previously.
• RPA evolved from three key technologies: screen scraping, workflow automation
and artificial intelligence.
• Screen scraping is the process of collecting screen display data from a legacy
application so that the data can be displayed by a more modern user interface.
 Why RPA is Used?

• Companies and business owners these days use the RPA. It is due to the multiple
programs they have to access simultaneously.
• Automating the data correction is one of the benefits of RPA.
• Sales orders and invoice processing are the two areas where the RPA process can shine.
Additionally, RPA also increases data consistency levels across the company department
systems.
• With any change in the business process, a company would need to hire new employees
or train existing employees to map the IT system and business process. Both solutions
are time and money-consuming. Also, any succeeding business process change will need
hiring or retraining.
 Benefits of RPA

• Robotic process automation technology can help organizations on their digital

transformation journeys by:
1. Enabling better customer service.
2. Ensuring business operations and processes comply with regulations and
standards.
3. Allowing processes to be completed much more rapidly.
4. Providing improved efficiency by digitizing and auditing process data.
5. Creating cost savings for manual and repetitive tasks.
6. Enabling employees to be more productive.
 Benefits of RPA(Employee’s Perspective)

• Accuracy: Extreme accuracy and uniformity – much less prone to error or typos
• Improved Employee Morale: Workers can decide more time to engaging intersecting
work
• Low technical Barrier: No Programming skills necessary to configure a bot
• Productivity: Process cycles times are much faster compared to manual process
approaches.
• Reliability: Bots tirelessly work 24x7 without interruption.
• Consistency: Routine tasks are performed the same way each and every time.
 Applications of RPA

Some of the top applications of RPA include:

• Customer service: RPA can help companies offer better customer service by
automating contact center tasks, including verifying e-signatures, uploading
scanned documents and verifying information for automatic approvals or
rejections.
• Accounting: Organizations can use RPA for general accounting, operational
accounting, transactional reporting and budgeting.
• Financial services: Companies in the financial services industry can use RPA for
foreign exchange payments, automating account openings and closings,
managing audit requests and processing insurance claims.
 Applications of RPA

• Healthcare: Medical organizations can use RPA for handling patient records,
claims, customer support, account management, billing, reporting and analytics.

• Human resources: RPA can automate HR tasks, including onboarding and

offboarding, updating employee information and timesheet submission
processes.

• Supply chain management: RPA can be used for procurement, automating order
processing and payments, monitoring inventory levels and tracking shipments.
Example for RPA Example
Steps Involved in RPA
 Difference between RPA and Regular Automation

• What distinguishes RPA from traditional IT Automation is the ability of the RPA
software to be aware and adapt to changing circumstances, exceptions and new
situations.
• Once RPA software has been trained to capture and interpret the actions of
specific processes in existing software applications, it can then manipulate data,
trigger responses, initiate new actions and communicate with other systems
autonomously.
 Difference between RPA and Regular Automation

• RPA software is particularly useful for organizations that have many different and
complicated systems that need to interact together fluidly.
• For instance, if an electronic form from a human resource system is missing a zip
code, traditional automation software would flag the form as having an exception
and an employee would handle the exception by looking up the correct zip code
and entering it on the form. Once the form is complete, the employee might send
it on to payroll so the information can be entered into the organization's payroll
system.
• With RPA technology, however, software that has the ability to adapt, self-learn
and self-correct would handle the exception and interact with the payroll system
without human assistance.
 Top RPA Vendors

• Automation Anywhere Inc. provides an enterprise digital workforce platform

geared toward procure-to- pay, quote-to-cash, HR, claims processing and other
back-office processes.

• Blue Prism focuses on providing organizations in regulated industries with more

agile virtual workforces, offering desktop-aligned robots that are defined and
managed centrally.

• EdgeVerve Limited, an Infosys company, helps enterprises modernize customer

service, improve business processes and enhance operational productivity.
 Top RPA Vendors

• HelpSystems enables companies to streamline IT and business operations by

automating tasks and workflows without the need to write code.

• UiPath offers an open platform to help organizations efficiently automate

business processes.

• Workfusion combines robotics, AI-powered cognitive automation and workforce

orchestration to automate enterprise business processes
 Advantages and Disadvantages of RPA

Pros Cons
• Cost Efficient • Installation Cost
• Hands-free convenience • Complexity
• Save Time with Automated Tasks • Setup and Configuration
• Manage Multiple Devices • More Technical Security Threats
• Less errors compare to humans • Increases unemployment
• Notifications in case of trouble • Privacy Concerns
• Reduces Workload • Maintenance & Repair Issues
 Future of RPA

• Robotic process automation is just getting started. As the technology matures

and becomes more widespread, we'll see increasing innovation in automation-
both from the creators of RPA solutions and from the businesses that use them.
• One of RPA's greatest strengths is its ability to interface and merge with other
technology.
• The next years will see a growth in RPA working with other powerful solutions,
including cognitive computing and business process management applications.
• The use of software robots has the potential to change work as we know it.
Thankyou