FUNCTION OF

MANAGEMENT:
CONTROLLING
DONATO, YZZA
OCHOA, CIARA CLAIRE
ANDRES, JERMYNE
CONTROLLING
It is a key function of management within an organization, is
primarily focused on achieving goals. It involves comparing actual
performance against established standards to ensure alignment
with plans, and taking corrective measures when necessary. This
process occurs across various levels of management, including
upper, middle, and lower tiers.
CHARACTERISTICS
OF CONTROLLING
 Controlling is
Controlling is an Controlling is a Backward as well
End Function Pervasive Function as Forward
Looking
It is a function, which It is performed by Effective control is not
comes once the managers at all levels possible without past
performance are made and in all type of being controlled.
in conformity with concerns. Controlling always
plans. look to future so that
follow-up can be
made, whenever
required.
Controlling is a Dynamic Controlling is Related
Process with Planning
It requires taking revival Planning and Controlling are
methods, changes have to be two inseparable functions of
made wherever possible. management. Without
Focus has to be on controlling planning, controlling is a
all the time, which makes it a meaningless exercise and
dynamic function. without controlling, planning
is useless. Planning
presupposes controlling and
controlling succeeds planning.
Objectives
 To identify the actual progress
of the work in the company.  To calculate the actual
quantity and quality of the
 To facilitate R&D department product.
to improve efficiency.
 To eliminate wastage of
 To facilitate coordination in resources.
the coordination.
 To meet the deadline of the
 To measure the actual
projects.
performance with the set
standard
Advantages of Controlling
01 02 03
It helps plans to be Controlling facilitates It encourages high morale
implemented effectively. coordination in on the part of employees.
organizational functiong,
by reducing diversity.

04 05 06
It ensures order, discipline Controlling helps the It makes effective use of
and obedience on the part organization to preserve physical and human
of subordinates. and promote its distinct resources, for achieving
identity against organizational goals.
environmental changes.
Advantages of Controlling
07 08 09
It enables organization to Control promotes It saves time and energy
keep watch on external integration between Short and helps in timely
environmental for better Term Goals and Long- corrective action by the
control over it. term Objectives Corporate manager.
Goals and Departmental
Goals.
10 11
Control allows managers It also allows better
to concentrate on utilization of the
important tasks. managerial resource.
Limitations
 There is difficulty in  There is resistance to
setting qualitative change from
standards. Employees.

 There is no Control  It is a costly affair,

over External Factors. especially for small
companies.
Steps in Controlling Function

Establish Measure Compare

Standards Performance Actual with The Remedial
Standard Actions
Performance
EXAMPLE:
 1. Establishment of Standards

An engineering firm is working on a constructing project establishes

standards such as completing the foundation work within three
weeks and ensuring that the building meets all safety codes and
regulations. Additionally, they set standards for project teamwork
and collaboration, aiming for effective communication among team
members and fostering a positive work environment.
 2. Measurement of Performance
Throughout the project, the engineering firm tracks progress by
monitoring the completion of various milestones, such as
excavation, foundation pouring, and structural framing. They also
conduct regular inspections to ensure that construction meets safety
and quality standards. Additionally, they gather feedback from team
members on collaboration and communication effectiveness.
 3. Comparison of Actual with Standard
Performance
At the end of the week, the engineering firm compares the actual
progress made on the construction site with the planned schedule.
They analyze any delays from the timeline and assess whether the
safety and quality standards have been met. They also review
feedback from team members to identify any issues or challenges in
collaboration.
 4. Taking Remedial Actions
If there are any delays in construction or if safety and quality
standards are not met, the engineering firm take remedial action.
This may involve reallocating resources, adjusting the construction
schedule, or implanting additional safety measure. They also address
any collaboration issues by facilitating team meetings, providing
training on effective communication, or resolving conflicts among
team members. The goal is to ensure that the project stays on track
and meets all established standards.
 Types of Control
Feedback Control Steering Control

Yes / No Control Feed Forward Control

 1. Post-Action-Control / Feedback Control
This process entails gathering information about completed tasks,
evaluating it, and refining similar tasks for the future. Comparing the
results of completed activities with predetermined standards enables
the identification of deviations, allowing for corrective action to
enhance future activities.

Concurrent Control
It is also called real-time control. It checks any problem and
examines it to take action, before any loss is incurred.
 2. Steering Control
The main aspect of this control is its ability to implement corrective
measures when a deviation occurs before the task is finished.
Steering control offers the significant advantage of enabling early
corrective actions.
 3. Yes / No Control
This control mechanism evaluates checkpoints to determine if
activities should progress further. It's particularly valuable in
sequential processes where enhancements occur at each stage,
preventing errors from accumulating. Yes/no controls, such as safety
checks and legal contract approvals, exemplify this approach.

4. Predictive / Feed Forward Control

This type of control helps to foresee problem ahead of occurrence.
Therefore, action can be taken before such a circumstance arises.
 Techniques of Controlling
Techniques of control are being used by managers since long and
there are two categories of controlling namely the traditional
techniques and the modern techniques.
THANK YOU FOR BEING
ATTENTIVE