SCOPE/MPOS - User manual

Training for retailers

Summary

1. Tools and requirements

2. Specification of the business language
3. First steps & configuration
4. Security
5. MPOS main features
6. Settings
Tools and requirements
FX100 Overview

(SAM card)
FX100 Peripherals and Led indicator

Charged In charge Low battery

MPOS tools

FX100 SCOPE card SIM & SAM card

Printer Fingerprint scanner Y-cable Thermal paper

Specification of the business
language
MPOS Requirement

✓ FX100 - with battery and charger

✓ SAM card - Retailer declared in SCOPE
✓ Fingerprint scanner
✓ Printer - USB or Bluetooth with its thermal paper
✓ Agreement with WFP to be a retailer - Procurement
✓ Username/Password assigned by WFP IT
✓ Internet connection through SIM card or Wifi - Only needed to synchronize
Top-up

Top-up is the action of storing vouchers on a container, either a contactless card or a

Smart Card. The top-up happens everytime a card is read by a Famoco device through
MPOS application.

The reading process carries out verification of the card content and determines if there
are futur vouchers missing on it. If so, those vouchers are immediately written in the
card.
Vouchers

A Voucher or E-voucher represents digital goods such as rice or currencies. We

distinguish two different types of vouchers :

➔ Value vouchers contain a predefined amount of money to be spent on a specific

list of commodities
➔ Commodity vouchers contain list of commodities with fixed prices
Beneficiary card

Beneficiary cards are contact or contactless cards that are given to each family that
benefits from the WFP aid program, those family are called Household.

➔ Gives entitlement based on number of qualified children in the Household

➔ Card has principal recipient name printed
➔ Card has principal and alternate recipient’s fingerprints
➔ Card also contains the e-voucher (what the family is entitled to)
➔ Each time the card is used, the balance on the voucher is reduced, so the
Household can not claim more than their entitlement
Retailer

A retailer is a partner of WFP that is doing commodity distribution and possibly

vouchers top-up. Each retailer has a contract with WFP to be a retailer.

A retailer is identified by a Username and a password provided by WFP. He also refers

to a specific country and/or local area in which he can distribute commodities.
Synchronization

The synchronization is the name given to the process of connection with remote
Famoco and WFP servers. It carries out multiple tasks :

➔ Upload all transactions stored in device and clear data when successfully
transferred
➔ Pull any changes in interventions settings
➔ Pull new vouchers from SCOPE
➔ Pull new users from SCOPE
➔ Pull application updates
 MPOS configuration - Configure Wifi

Click on the contextual menu Select WiFi Connect to WiFi

First steps & configuration
 MPOS configuration - Configure Mobile Data

Click on the contextual menu Select Mobile networks Configure your network
 MPOS configuration - Initiate & Sign in

Click the initialization button Wait for complete synchronization Fill with SCOPE IDs
MPOS configuration - Printer connection
➾ Bluetooth (1)

Click on Printer Icon Click search button Select your printer

 MPOS configuration - Printer connection
➾ Bluetooth (2)

Password is either 1234 or 0000 Click back arrow Printer is now connected
 MPOS configuration - Printer connection
➾ USB

Plug your printer in USB Click OK button Printer is now connected

 MPOS configuration - Fingerprint

Plug your fingerprint in USB Click OK button You are all set
Security
MPOS security - Authentication

➔ Everytime a NFC Card is tapped on device or a Smart Card is scanned,

authentication is required
◆ Fingerprint authentication is requested if fingerprints are stored on the card

◆ After 3 incorrect fingerprints scanned, PIN code is requested

◆ If no fingerprints data in card, PIN code is immediately required to access content of card

◆ The symbol “🔒” will be used in slides to indicate authentication step

◆ Process of authentication will be describe in next slides

 MPOS security - Authentication
➾ Fingerprint (matched)

Put the finger on the reader Wait for 2 seconds Content of the card is displayed
 MPOS security - Authentication
➾ Fingerprint (NOT matched) (1)

Put the finger on the reader Click Help to see what finger to use Click Capture button to try again
 MPOS security - Authentication
➾ Fingerprint (NOT matched) (2)

Put the finger on the reader After 3 unsuccessful attempts, pin code is required
MPOS security - Authentication
➾ PIN Code

Enter PIN code Content of the card is displayed

MPOS main features
 MPOS feature - Home screen(s)

Swipe left

Regular user Home screen (1) Regular user Home screen (2) Admin Home screen
MPOS feature - Purchase

Click on Purchase Tap NFC Card or scan SmartCard Wait for complete reading
MPOS feature - Purchase
➾ Checkout commodity voucher

Select the voucher to use Choose quantity and click Checkout Re scan or tap the card
MPOS feature - Purchase
➾ Checkout value voucher (1)

Select the voucher to use Select the commodity Define quantity and unit price
MPOS feature - Purchase
➾ Checkout value voucher (2)

Click Checkout Re scan or tap the card

 MPOS feature - Purchase
➾ Transaction successful

Merchant receipt is automatically printed

Click on Beneficiary Ticket to print it Keep your receipt as proof of purchase

MPOS feature - Synchronization (1)

Click on Synchronization Select YES Wait for Synchronization to finish

 MPOS feature - Synchronization (2)

Z-Report is automatically printed

Click on Z-Report to reprint it Keep your receipt

 MPOS feature - Vouchers on Card (1)

Click on Vouchers on Card Tap NFC Card or Scan SmartCard Click on Transactions
 MPOS feature - Vouchers on Card (2)

Here are displayed transactions You can print voucher content Or check voucher content
MPOS feature - Void (1)

Click on Void Tap NFC Card or Scan SmartCard Select a transaction

MPOS feature - Void (2)

Click on Refund Click on Yes Re scan or tap the card

MPOS feature - Void (3)

Void receipt is automatically printed

Transaction cancelled Keep your receipt

MPOS feature - Reprint (1)

Click on Reprint Select Reprint another Transaction Tap NFC Card or Scan SmartCard
MPOS feature - Reprint (2)

Click on Details Click on a specific transaction Hit Print button

MPOS feature - Transactions (1)

Click on Transactions Click on Details Select a transaction

 MPOS feature - Transactions (2)

Detailed transaction is displayed You can also print it

MPOS feature - Log Off

Click on Log Off Select YES Log in again

Settings
MPOS settings - Access to settings

Contextual menus and settings

can be reached from here.
Click next to the panel or on
the back arrow to hide it.

Press the burger icon

MPOS settings - Language

Click on Language Select your language

MPOS settings - Records in DB

Click on Records in DB Select Vouchers Detail of vouchers on the device

MPOS settings - Available vouchers

Click on Records in DB Summary of vouchers on the device

 MPOS settings - Search by card number

Click on Search by card number Click on the research icon Enter number and search
MPOS settings - Regular User Settings

Click on Settings Click on the research icon

MPOS settings - User

Select Users Click on New User Fill form and hit OK

MPOS settings - Transactions filtering

Filter the displayed

transactions in Transaction
feature (only for current day or
all transactions stored)

Select Users Select your preference and hit OK

MPOS settings - Admin Settings - Top-up

🔒
Every card read will be
topped-up if needed. Requires
authentication depending on
settings (described in next
slides)

Click on Top-up voucher Tap NFC Card or Scan SmartCard

MPOS settings - Admin Settings

Click on Settings Scroll up to see all the settings

MPOS settings - GPS

Select GPS settings You can change GPS settings here

 MPOS settings - Fingerprint security

Default is Normal (5)

Select Fingerprint security Select the desired security level

MPOS settings - Real time transfert

Determines whether you want

to send transactions to SCOPE
immediately after each
transaction or not
MPOS settings - Background retrieving

Determines whether you want

to get vouchers from SCOPE
in background or to have
manually retrieving only
MPOS settings - PIN

Determines whether you want

to display PIN code when
beneficiary types his secret
code or not
 MPOS settings - Receipt Content

Select Optional Receipt Content Customize receipts as desired

MPOS settings - Card type

Select Card Type Select the card type used in your country
MPOS settings - Top-up

Determines whether top-up

cards requires authentication
or not
MPOS settings - Log out

Select Automatic Log out Customize Logout preference

MPOS settings - Access Rights

Select Access Rights Choose the role Customize rights

MPOS settings - PowerSync

!! WARNING !!

You should not change it

unless you know what you are
doing

Select PowerSync URL You can change URL here

MPOS settings - Reset

Select Device Reset Click YES to reset data You can synchronize again
WFP MPOS - SCOPE User Manual Written by Famoco