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Group 1 Perdev Lesson 9

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11 views8 pages

Group 1 Perdev Lesson 9

Uploaded by

dyomarter2
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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LESSON 9

Emotional Intelligence
Emotional intelligence (otherwise known as
emotional quotient or EQ)
• is the ability to understand, use, and manage your own emotions in
positive ways to relieve stress, communicate effectively, empathize
with others, overcome challenges and defuse conflict.
• Emotional intelligence helps you build stronger relationships, succeed
at school and work, and achieve your career and personal goals. It can
also help you to connect with your feelings, turn intention into action,
and make informed decisions about what matters most to you.
Emotional intelligence is commonly defined by four attributes:

1.Self-management – You’re able to control impulsive feelings and behaviors,


manage your emotions in healthy ways, take initiative, follow through on
commitments, and adapt to changing circumstances.
2.Self-awareness – You recognize your own emotions and how they affect your
thoughts and behavior. You know your strengths and weaknesses, and have
self-confidence.
3.Social awareness – You have empathy. You can understand the emotions,
needs, and concerns of other people, pick up on emotional cues, feel
comfortable socially, and recognize the power dynamics in a group or
organization.
4.Relationship management – You know how to develop and maintain good
relationships, communicate clearly, inspire and influence others, work well in
a team, and manage conflict.
Why is emotional intelligence so important?

• As we know, it’s not the smartest people who are the most successful
or the most fulfilled in life. You probably know people who are
academically brilliant and yet are socially inept and unsuccessful at
work or in their personal relationships. Intellectual ability or your
intelligence quotient (IQ) isn’t enough on its own to achieve success in
life. Yes, your IQ can help you get into college, but it’s your EQ that
will help you manage the stress and emotions when facing your final
exams. IQ and EQ exist in tandem and are most effective when they
build off one another.
EIGHT FAMILIES OF
EMOTIONS AND
THEIR CORRESPONDING
MEMBERS
1. Anger - fury, outrage, resentment, wrath, vexation, annoyance, irritability, hatred
and violence.
2. Sadness - grief, sorrow, gloom, loneliness, dejection, despair, depression.
3. Fear - anxiety, nervousness, concern, misgiving, wariness, fright, terror, phobia
and panic.
4. Enjoyment - happiness, joy, relief, contentment, bliss, pride, satisfaction,
euphoria, mania.
5. Love - acceptance, friendliness, trust, kindness, adoration, agape.
6. Surprise - shock, astonishment, amazement, and wonder.
7. Disgust - contempt, disdain, scorn, abhorrence, aversion, distaste and revulsion.
8. Shame - guilt, embarrassment, remorse, humiliation, regret, mortification and
contrition.
EFFECTS OF EMOTIONAL INTELLIGENCE

a. Physical and Mental Health - emotional intelligence equips one with tools in
managing stress; and stress, which usually brings discomfort and illnesses, can be
avoided. For mental health, emotional intelligence works well when dealing with
frustrations and challenges, providing the individual with plenty of healthy coping
mechanisms.
b. Work Performance - either in school if you are still a student, or at work, if you
are already employed. It helps in understanding people and situations more
objectively and with more understanding and compassion. Emotions that are
managed well relieve one from stressful situations and misunderstandings with
others.
c. Relationships - interpersonal relationship s are enhanced because emotions are
expressed in a more positive way, and with empathy, genuine caring is expressed
and shared. It also builds trust so that conflicts are managed better.

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