Lecture 2
Lecture 2
Business
DEPARTMENT -AIT
M.B.A
1
Why Business Analytics is Crucial?
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The Importance of Business Analytics
1. Descriptive Analytics: This technique describes the past or present situation of the
organization's activities.
2. Diagnostic Analytics: This technique discovers factors or reasons for past or current
performance.
3. Predictive Analytics: This technique predicts figures and results using a combination
of business analytics tools.
Descriptive analytics is the analysis of historical data using two key methods – data aggregation
and data mining - which are used to uncover trends and patterns. Descriptive analytics is not used
to draw inferences or make predictions about the future from its findings; rather it is concerned
with representing what has happened in the past.
Examples of descriptive analytics include KPIs such as year-on-year percentage sales growth,
revenue per customer and the average time customers take to pay bills. The products of
descriptive analytics appear in financial statements, other reports, dashboards and presentations.
Diagnostic Analytics
• Diagnostic analytics is also known as root cause analysis because of its emphasis on
cause and effect. Diagnostic analytics, like descriptive analytics, relies on previous data.
Its distinguishing trait, however, is that it seeks to detect and explain anomalies and
outliers.
• It is characterized by techniques such as drill-down, data discovery, data mining and
correlations.
• Example of diagnostic analytics is a marketing funnel analysis.
Predictive Analytics
• Prescriptive analytics is a form of data analytics that uses past performance and trends
to determine what needs to be done to achieve future goals. Even with the obvious
benefits, business leaders should understand that prescriptive analytics has its own
drawbacks.
1. Winston, W. (2016). Microsoft Excel data analysis and business modeling. Microsoft
press.
2. Knaflic, C. N. (2015). Storytelling with data: A data visualization guide for business
professionals. John Wiley & Sons.
Thank you for your attention!
Discussion
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