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    Laudon Mis15 PPT Ch13

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    Laudon Mis15 PPT Ch13

    Uploaded by

    kaltham.abdulla22
    62 views13 pages

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    Laudon Mis15 Ppt Ch13

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    Copyright:

    © All Rights Reserved
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    Download as ppt, pdf, or txt
    62 views13 pages

    Laudon Mis15 PPT Ch13

    Uploaded by

    kaltham.abdulla22

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    You are on page 1of 13

    Management Information Systems:

    Managing the Digital Firm


    Fifteenth edition

    Chapter 13 H
    Building Information Systems

    Copyright © 2018 Pearson Education Ltd.


    Learning Objectives
    •
    13-1 How does building new systems produce organizational change?
    •
    13-2 What are the core activities in the systems development process?
    •
    13-3 What are the principal methodologies for modeling and designing systems?
    •
    13-4 What are alternative methods for building information systems?
    •
    13-5 What are new approaches for system building in the digital firm era?

    Copyright © 2018 Pearson Education Ltd.


    Video Cases
    • Case 1: IBM: Business Process Management in a
    SaaS Environment
    • Case 2: IBM Helps the City of Madrid with Real-
    Time BPM Software
    • Instructional Video 1: BPM Business Process
    Management Customer Story
    • Instructional Video 2: Workflow Management
    Visualized

    Copyright © 2018 Pearson Education Ltd.


    Angostura Builds a Mobile Sales System (1
    of 2)
    • Problem
    – Inefficient manual processes

    • Solutions
    – Redesign sales order process
    – Mobile Sales Order System
    – SAP ERP
    – SAP NetWeaver Gateway software
    – iPads

    Copyright © 2018 Pearson Education Ltd.


    Angostura Builds a Mobile Sales System (2
    of 2)
    • Angostura uses SAP Netweaver Gateway to
    connect new, custom Mobile Sales App to
    corporate ERP system
    • Demonstrates IT’s role in helping organizations
    automate manual procedures
    • Illustrates the ability of IT systems to support
    efficiency and cost reduction

    Copyright © 2018 Pearson Education Ltd.


    •
    13-1 How does building new systems produce organizational change?

    •
    Its not only new H/W and S/W; it includes changes in jobs, skills, management and
    organization.

    Copyright © 2018 Pearson Education Ltd.


    Systems Development and Organizational
    Change (1 of 2)
    IT-enabled organizational change result in 4 types of structural organization
    change:

    1. Automation most common type

    – Increases efficiency and effectiveness


    – Replaces manual tasks

    2. Rationalization of procedures simply business processes

    – Streamlines standard operating procedures


    – Often found in programs for making continuous quality
    improvements
     Total quality management (TQM)
     Six sigma
     ISO Standards
    Copyright © 2018 Pearson Education Ltd.
    Systems Development and Organizational
    Change (2 of 2)
    3. Business process redesign
    – Analyze, simplify, and redesign business processes
    – Reorganize workflow, combine steps, eliminate repetition

    4. Paradigm shifts
    – Rethink nature of business
    – Define new business model
    – Change nature of organization

    Copyright © 2018 Pearson Education Ltd.


    Figure 13.1: Organizational Change Carries
    Risks and Rewards

    Copyright © 2018 Pearson Education Ltd.


    Business Process Redesign
    • Business process management (BPM)
    – Variety of tools, methodologies to analyze, design,
    optimize processes
    – Used by firms to manage business process redesign
    • Steps in BPM
    1. Identify processes for change
    2. Analyze existing processes “as is”
    3. Design the new process “to-be”
    4. Implement the new process
    5. Continuous measurement
    Copyright © 2018 Pearson Education Ltd.
    Figure 13.2: As-is Business Process for
    Purchasing a Book from a Physical
    Bookstore

    Copyright © 2018 Pearson Education Ltd.


    Figure 13.3: Redesigned Process for
    Purchasing a Book Online

    Copyright © 2018 Pearson Education Ltd.


    Tools for Business Process Management
    (BPM)
    • Identify and document existing processes
    – Identify inefficiencies

    • Create models of improved processes


    • Capture and enforce business rules for performing,
    automating processes
    • Integrate existing systems to support process
    improvements
    • Verify that new processes have improved
    • Measure impact of process changes on key business
    performance indicators
    Copyright © 2018 Pearson Education Ltd.

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