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1 Defining Command Functions

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6 views

1 Defining Command Functions

Uploaded by

khieshabutay740
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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DEFINING

COMMUNICATIO
N AND ITS
FUNCTIONS
KIMBERLY G. SULLA
Instructor, Communication Department
Institute of Teacher Education
Davao del Norte State College
WHAT IS COMMUNICATION?

■ The term communication has been derived from the


Latin word, ‘communis’, which means common.
Literally, communication means, to tell, show, spread
the information and inform.
WHAT IS COMMUNICATION?

■ Communication is the essence of management. The


basic function of management (planning, organizing,
staffing, directing and controlling) cannot be
performed well without effective communication.
WHAT IS COMMUNICATION?

■ According to McFarland communication is, “a process


of meaningful interaction among human beings. More
specifically, it is the process by which meanings are
perceived and understandings are reached among
human beings.”
WHAT IS COMMUNICATION?

■ Communication is the process of passing information


from one person to another.
Following are some of the important definitions of communication:

Communication may be defined as “the transfer of information and


understanding from one person to another.”

According to Koontz and O’Donnel, Communication may be understood “as the


exchange of information at least between two persons with a view to create an
understanding in the mind of the other, whether or not it gives rise to conflict.”
Newman and Summer- “Communication is an exchange of facts, ideas, opinions
or emotions by two or more persons.”

‘Communication is the sum of all things a person does when he wants to create an
understanding in the mind of another’. – Louis A. Allen

‘It is the process of passing information and understanding from one person to
another. It is essentially a bridge of meaning between people. By using this bridge
of meaning, a person can safely cross the river of misunderstanding that
separates all the people’. – Keith Davis
COMMUNICATION OBJECTIVE

The primary objective of communication in management


is to convey information—instructions, policies,
procedures, decisions, etc., so the listener will hear, read,
understand what is said, agree and accept the message,
and react as intended by the manager or sender of
communication.
FUNCTIONS AND
PURPOSE OF
COMMUNICATIO
N
COMPONENTS OF
COMMUNICATION PROCESS
1.) SENDER OR COMMUNICATOR
- Sender is an employee with ideas, intentions,
information, and a purpose for communicating. He is the
source, or initiator of the communication. He has
something with a meaning to communicate.
Communication begins when a sender identifies the need
to send a message based on certain reasons.
COMPONENTS OF
COMMUNICATION PROCESS
2.) MESSAGE
- The sender encodes meaning into a message that
can be transmitted. The message repre­sents the meaning
the source is trying to convey.
COMPONENTS OF
COMMUNICATION PROCESS
3.) ENCODING
- The function of encoding is to provide a form in
which ideas and purpose can be expressed as a message.
The result of the encoding process is the mes­sage.
Encoding involves translating the sender’s intent or ideas
into a systematic set of symbols or gestures.
COMPONENTS OF
COMMUNICATION PROCESS
4.) CHANNEL OR MEDIUM
- The channel is the carrier of the message. It is the
link that connects the source and the receiver. In
organizations, the channel or medium can take the form
of such components as face-to-face commu­nication,
telephone calls, meetings, or other written re­ports.
COMPONENTS OF
COMMUNICATION PROCESS
5.) RECEIVER
- The receiver is the individual whose senses
perceive the sender’s message. There may be one or
many receivers. If the message does not reach the
receiver, communication is not completed.
COMPONENTS OF
COMMUNICATION PROCESS
6.) DECODING
- Decoding is the process by which the receiver
interprets the message and translates it into meaningful
information.
COMPONENTS OF
COMMUNICATION PROCESS
7.) COMMUNICATION NOISE
- In communication, noise can be thought of as
those factors that disturb or distort the intended message.
COMPONENTS OF
COMMUNICATION PROCESS
8.) FEEDBACK
- A feedback provides a link or channel for the
communicator to know the receiver’s response and to
determine whether the message has been received and
has produced the intended change.
INFORMATIVE INSTRUCTIVE
FUNCTION FUNCTION

8 FUNCTIONS OF COMMUNICATION

PERSUASIVE MOTIVATION
FUNCTION FUNCTION
AESTHETIC THERAPEUTIC
FUNCTION FUNCTION

8 FUNCTIONS OF COMMUNICATION

REGULATION/ SOCIAL
CONTROL INTERACTION
Seven C’s of Effective
Communication
To make communication effective, few principles
or guidelines of communication are defined that
should be followed. One can covey his/her
message in a more precise form if the
communication is clear and effective.
1. CONCISENESS

Messages should be conveyed in a concise form


i.e. in the best SHORTEST possible way.
2. CLARITY
One can focus on a specific message at a time.
So, the message that is being conveyed must be
clear.
3. CORRECTNESS
If the message is correct then its impact is also
great and it also boosts the confidence of the
sender.
4. CONCRETENESS
While communicating, the message should be to
the point or specific, definite, and clear instead
of being general or unclear
5. COMPLETENESS
A message is said to be complete when the
recipients of the message receive all the
necessary information that they want to be
informed
6. COURTEOUSNESS
Courteousness states that while communicating,
the sender should show respect to the audience
or receiver.
7. COHERENCE
The communication should be coherent i.e. both
consistency and logic should be part of the
sender’s message.

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