Training Evaluation
Training Evaluation
Training Evaluation
When to Evaluate?
Why Evaluate?
Before Training Identify needs or problems. Identify specific job competencies to close gaps.
Determine which staff should be the targets of training. Provide feedback to curriculum designers on content, methods, and materials. Determine if course delivery is consistent and follows curriculum specifications.
Why Evaluate?
After Training
Factors to Consider
Purpose of training Cost of evaluation Centrality of subject matter to competent job performance Consequences of poorly developed/delivered training Number of staff to be reached
Length of course
Legal mandates, public and political pressures Agency goals
Benefits of Evaluation
Improved quality of training activities Improved ability of the trainers to relate inputs to outputs Better discrimination of training activities between those that are worthy of support and those that should be dropped Better integration of training offered and on-the job development Better co-operation between trainers and line-managers in the development of
staff
Evidence of the contribution that training and development are making to the organization
Purpose of Evaluation
Feedback - on the effectiveness of the training activities Control - over the provision of training Intervention - into the organizational processes that affect training
Timeframe
Teaching Methods
Appropriate time
Effective use of time
Attracting Resources
Satisfying Interested Parties
Achieving Targets
Level of variation in product
Ability to cope with circumstances Time to reach job competency
Productivity Processing Time Profit Operating Cost Rates of meeting deadlines Cost/Income ratio % of tasks incorrectly done