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    Network Management - (LO1) Part 2

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    Hein Khant Shane
    The document discusses network management in practice and describes telephone networks, operation systems, common network problems, and the goals and functions of network management including fault management, configuration management, performance management, accounting management, and security management.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Network Management - (LO1) Part 2

    Uploaded by

    Hein Khant Shane
    26 views26 pages
    The document discusses network management in practice and describes telephone networks, operation systems, common network problems, and the goals and functions of network management including fault management, configuration management, performance management, accounting management, and security management.

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    © © All Rights Reserved

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    The document discusses network management in practice and describes telephone networks, operation systems, common network problems, and the goals and functions of network management including fault management, configuration management, performance management, accounting management, and security management.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    26 views26 pages

    Network Management - (LO1) Part 2

    Uploaded by

    Hein Khant Shane
    The document discusses network management in practice and describes telephone networks, operation systems, common network problems, and the goals and functions of network management including fault management, configuration management, performance management, accounting management, and security management.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 26

    Network Management in

    Practice
    Telephone network
    • Characteristics of telephone network
    • Reliable – does what is expected of it
    • Dependable – always there when you
    need it
    • Good quality (connection) – hearing each
    other well

    • Reasons
    • Good planning, design and
    implementation
    • Good operation and management of the
    network
    Operation Systems / NOC
    Operating Systems /
    NOC
    • Monitor telephone network parameters
    • Transmission loss, call blockage, etc.
    • Real-time management of network
    • Link not meeting QoS are removed before
    customer notices poor quality
    • Traffic measurement systems measure call
    blockage.
    • Operation systems are distributed at central
    office
    • Network management done centrally from
    the Network Operations Centre (NOC)
    Internet Configuration
    Common network problems
    • Loss of connectivity (Link, Node, Interface)
    • Duplicate IP address
    • Intermittent problems
    • A system interface problem in shared medium
    • Network of configuration issues
    • Non-problems
    • The cause of failure is a mystery. (Turn off, Turn on)
    • Performance problems
    • The cause of long network delay and increasing the response time
    Network management
    Goal of network management

    • To meet user’s desired Quality of Services (QoS) in a


    network
    • To meet the goal management should either formally or
    informally contract a Service Level Agreements (SLA) with
    the users.
    Top-down view of NM functions
    To-down view of network management function
    presents three major groups:

    1. Network provision
    2. Network operations
    3. Network Installation and Maintenance (I&M)
    Top-down view of
    NM functions
    Networking Provisioning (NP)
    • NP consists of network planning and designing.
    • Keep track of new technologies and introduces them
    if needed.
    • While design a network, future traffic should be in
    consideration.
    • Determination of what is needed
    • Requirement analysis (performance, coverage, SLA).
    Networking Provisioning (NP)
    • Modification of network provisioning could be initiated
    by management decisions.
    • Network management tools are useful to the
    engineering group in gathering statistics and studying
    the trend of traffic pattern for planning purpose.
    • Good planning will result in providing desired QoS,
    reduced Capital Expenditure (CAPEX) and Operation
    Expenditure (OPEX).
    Network
    Operations
    1. Fault Management
    • Manage network problems to keep the networking running
    reliably and efficiently.

    • Fault management process involves the following steps:-


    • Detecting the problem symptoms.
    • Isolating the problem.
    • Fixing the problem automatically (if possible) or manually.
    • Logging the detection and resolution of the problem.
    1. Fault Management (Cont.)
    • Trouble Ticket Administration
    • Trouble ticket administration is the administrative part of fault
    management and is used to track problem in network
    • All problem need to be tracked until resolved
    • Periodic analysis of the data establishes pattern of the problems
    for the follows-up action.
    2. Configuration Management
    • Monitors network and system configurations information and
    stores it in a configuration management database.
    • The maintenance of this database allows network administrators
    to track hardware, software and other network resources.
    2. Configuration Management (Cont.)
    • Why is it important?
    • Each network devices has a variety of information associated with it.
    • Software version information for the operating system, protocol software or
    management software.
    • Hardware version information for the interfaces or hardware controllers.
    • Contact information indicating who to contact if problems with the device arise.
    • Location information indicating the physical location of the device.
    • Total management of the entire network device configurations through a simple
    central console can be possible
    • If something goes wrong in the network, the administrator can view the history
    of changes, spot the error easily and set things right
    3. Performance Management
    • Maintains internetwork performance at acceptable levels by
    measuring and managing various network performance variables
    • Performance variable includes network throughput, delay, line
    utilization, packet drops and others.
    • Performance management involves following basic steps:-
    • Collecting performance associated data and store somewhere in database.
    • Analysing data to understand whether network performing properly.
    • Analysing data to understand traffic demand different parts of day (Peak
    hours, off – peak hours)
    • Determining appropriate performance thresholds for each variable so that
    exceeding these threshold indicates a network problem (traffic congestion,
    link failure or node failure) worthy of attention.
    4. Accounting Management
    • Accounting management is all about the functions that facilitates
    organizations to collect revenue and get credit for the communication
    services they provide and to keep track of their use.
    • Accounting management is at the core of the economics of providing
    communications services.
    • Accounting management need to have highly robust, highest
    availability and reliability
    • With poor accounting management a service provider might end up
    losing revenue.
    5. Security Management
    • Security policies for networks
    • A network security policy should interpret the overall
    Information Security Policy in the context of the networked
    environments.
    • Define what is responsibility of the network and what is not
    • Describes what security is to be available from the network
    • Describes rules for using the network
    • Describes who is responsible for the management and
    security of the network
    5. Security Management
    • Possible basis for more detailed policy (needs lots of refinement
    to produce final document) for your organization:
    • What information?
    • What resources?
    • Who is authorized and for what?
    • What about availability?
    5. Security Management
    • The security life-cycle
    • A generic model for the security life cycle, including network
    security issues can include the following steps:
    • Define security policy (the types of policy the network wants to
    impose)
    • Analyze security threats (according to policy) and associated
    risks given existing safeguards
    • Define security services to meet/reduce threats in order to
    bring risks down to acceptable levels
    • Define security mechanisms to provide services
    • Provide on-going management of security
    5. Security Management
    • Access control
    • Main goal is to prevent access of unauthorized users.
    • Define access control rule (e.g. firewall which packets to filter)
    • Try avoid different cyber attacks (DoS, DDoS)
    • Prevents network sabotage (Intentional or unintentional)
    • If contributes in establishing a secured network environment
    • Partitioning network resources into authorized and unauthorized
    areas
    • Monitoring, policing and logging user access to resources in those
    area.
    5. Security Management
    • Security Threats for networks
    • A threat is:
    • A person, things or idea who poses some danger to an
    assets (in terms of confidentiality, integrity, availability or
    legitimate use)
    • Possible means by which a security policy may be breached
    • An attack is a realization of threats
    • Safeguard are measures to protect against threats
    • Vulnerabilities are weakness in safeguards
    5. Security Management
    • Risks
    • Risk is a measure of the cost of a vulnerability (taking into
    account probability of a successful attack)
    • Risk analysis determines whether expenditure on new or
    better safeguards is warranted
    • Risk analysis can be quantitative or qualitative
    5. Security Management
    • Threats
    • Threats can be classified as:
    • Deliberate (hacker penetration)
    • Accidental (sensitive file being send to the wrong
    address)
    • Deliberate threats can be further sub-divided :
    • Passive (monitoring, wire-tapping)
    • Active (changing the value of a financial transaction)
    5. Security Management
    • Security monitoring
    • Periodical data collection (sudden performance failure
    could be considered as attack in a network)
    • Security event collection
    • Future threat prediction
    • Event analysis, correlation, alert generation and alert
    handling

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