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Chapter 1 Intro To HRM

This document provides an overview of human resource management (HRM). It defines HRM and discusses its importance. It also outlines the key topics covered in HRM such as the purpose, structure, functions, and environmental factors influencing HRM. Additionally, the document compares HRM to personnel management and discusses the role of managers, challenges, and issues related to HRM.

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Mugilah A/P Sathivel A22A0445
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18 views19 pages

Chapter 1 Intro To HRM

This document provides an overview of human resource management (HRM). It defines HRM and discusses its importance. It also outlines the key topics covered in HRM such as the purpose, structure, functions, and environmental factors influencing HRM. Additionally, the document compares HRM to personnel management and discusses the role of managers, challenges, and issues related to HRM.

Uploaded by

Mugilah A/P Sathivel A22A0445
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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CHAPTER 1

INTRODUCTION TO
HUMAN RESOURCE
MANAGEMENT
1.0 INTRODUCTION

Human resources management determines as a strategic management


approach that includes the most important elements in the
organization, which are individuals who contribute ideas, expertise and
resources towards achieving organizational goals. Therefore, human
resources management is a combination of knowledge, expertise,
resources, skills and attitudes of individuals.
CONTENT

1. Definition of Human Resource Management 9. Function of Human Resource Management


2. Background of Human Resource Management 10. Role of Manager
3. Purpose of Human Resource Management
11. Factors Determine The Establishment of Human Resource
4. Structure of Human Resource Management Department
5. Importance of Human Resource Management
12. Environmental Factors Influencing Human Resource
6. Human Resource Management vs Personnel Management
Management
13. Challenges in Human Resource Management
7. Human Resource Management, Human Resource
Planning, Human Resource Development 14. Issues in Human Resource Management
8. Role of Malaysian Ministry of Human Resource 15. Element of Diversity in The Hospitality Workplace

16. Importance of Diversity in The Hospitality Workplace


1.1 DEFINITION OF HUMAN RESOURCES
MANAGEMENT

Human Resources Management is a development and implementation of system in an organization designed


to attract, develop and retain a high-performing workforce.

Human Resources Management is the planning, organizing, directing and controlling of the procurement,
development, compensation, integration, maintenance and separation of human resources to the end that
individuals, organizational and social objective are accomplished.

Human Resources Management is the process of managing human resources (human capital and intellectual
assets) to achieve an organization objective consist of philosophy, policies, programme, practice and
decision related to employee management and organization.
1.2 BACKGROUND OF HUMAN RESOURCES
MANAGEMENT

1. Industrial revolution (1890s-1920s)

2. Human relation approach (1930s-1950s)

3. Recent development (1950s-2020)


1.3 PURPOSE OF HUMAN RESOURCE
MANAGEMENT

ENSURE APPROPRIATE ESTABLISH


RECRUIT SUITABLE DESIGN AND MAINTAIN
TRAINING IS PROVIDED COMPENSATION AND
EMPLOYEES. APPRAISAL SCHEMES.
FOR EMPLOYEES. REWARD SYSTEMS.

MANAGE THE ENSURE COMPLIANCE


ENSURE SYSTEM AND MAINTAIN EMPLOYEE
EMPLOYER-TRADE UNION WITH EMPLOYMENT
HEALTH OF EMPLOYEES RECORDS.
RELATIONSHIP. LAWS.
1.4 STRUCTURE OF HUMAN RESOURCE
MANAGEMENT

STRUCTURE
SIZE OF THE COMPANY RESPONSIBILITY FOR HR

Small company Heads of Departments

Medium-size company Administration Department

Large-size company Human Resource Department

HR Department, Training Department, and


Very large company
Industrial Relations Departments.
1.5 IMPORTANCE OF HUMAN RESOURCES
MANAGEMENT

1. To establish efficient system of human management through technological resources.

2. To manage and conduct employees effectively

3. Influence and increase employee commitment

4. To help organization achieve competitive advantage.


1.6 HUMAN RESOURCE MANAGEMENT vs PERSONNEL
MANAGEMENT

No Item HRM PM
1 Definition
2 Approaches Report To CEO Report To Line Manager

3 Treatment of Manpower

4 Type Of Function Acts As Change Catalyst Maintains The Status Quo


5 Focus
6 Issues Macro Issues Micro Issues
7 Term Planned And Long Short Term
8 Activity Proactive Reactive
9 Decision Making Plays Role In Decision Making No Role In Decision Making
Ongoing Strategies To Manage And Develop An
10 Initiatives More Administrative
Organization’s Workforce

11 Basis Of Pay Based On Performance Evaluation Based On Job Evaluation


1.7 HUMAN RESOURCE MANAGEMENT, HUMAN RESOURCE
PLANNING, HUMAN RESOURCE DEVELOPMENT

Human Resource Management Human Resource Planning Human Resource Development

or (workforce planning) is the


systematic process of matching the
internal and external supply of
people with job openings
anticipated in the organization over
a specific period of time.
1.8 ROLE OF MALAYSIAN MINISTRY OF HUMAN RESOURCES

Set policies

Prepare draft regulation of draft

Amendments to existing legislation

Enforces employment legislation

Establish code of practice as guidelines to employers & employees


1.9 FUNCTION OF HUMAN RESOURCE MANAGEMENT

1. Staffing (Job Analysis, Human Resource Planning, Recruitment&Selection)

2. Training and Development

3. Performance Appraisal

4. Compensation Management

5. Industrial Relation

6. Safety and Health


1.10 ROLE OF MANAGER

1. lanner

5. 2.
Facilitator Coordinator

4. Medium 3. Auditor
1.11 FACTORS DETERMINE THE ESTABLISHMENT OF HUMAN
RESOURCE DEPARTMENT

1. The size of
organization

4. The philosophy
2. Unionization of
of top
the workforce
management

3. Ownership of
the company
1.12 ENVIRONMENTAL FACTORS INFLUENCING HUMAN
RESOURCE MANAGEMENT

No Internal External
1 Mission Labor Workforce
2 Regulation Worker Union
3 Sources Economy
4 Physical Society
5 Culture Government & Law
6 Technology
1.13 CHALLENGES IN HUMAN RESOURCE MANAGEMENT

1. Globalization

2. Challenges in technology

3. Managing change

4. HR development

5. Market reaction

6. Cost reduction

7. Economic climate

8. Legal system
1.14 ISSUES IN HUMAN RESOURCE MANAGEMENT

4. Balance
1. Diversity in 2. Employee’s age 3. Employee’s
between career &
workforce distribution right
family

6. Increase in 7. Woman & dual 8. Attitude change


5. Personal issue
education level income families towards work
1.15 THE ELEMENT OF DIVERSITY IN THE HOSPITALITY
WORKPLACE

1. Culture, Race, Ethnicity

2. Disability

3. Religious or spiritual beliefs

4. Gender

5. Intersex

6. Generational
1.16 THE ELEMENT OF DIVERSITY IN THE HOSPITALITY
WORKPLACE

1) ACCEPTING OF EVERY 3) RESPECT AMONG EMPLOYEES


INDIVIDUAL'S DIFFERENCES,

2) ENABLING ALL EMPLOYEES TO 4) CONFLICT REDUCTION AND


ACHIEVE THEIR FULL POTENTIAL / RESOLUTION
BUSINESS REPUTATION MUTUAL

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