Soft Skills

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Soft skills

El Harrak Souad
What are « Soft Skills »?

Soft skills refer to a set of interpersonal, communication,


and personal attributes that complement technical or hard
skills, enhancing an individual's ability to work effectively in
a professional or social environment. Unlike technical skills,
which are specific to a particular job or industry, soft skills
are transferable and can be applied across various situations
and roles.
Examples of Soft Skills:

1-Time management
Efficient use of time is a
valuable skill that contributes
to productivity. It involves
prioritizing tasks, setting
realistic goals, and
maintaining a balance
between work and personal
life.
Teamwork:
Collaboration and the ability to
work well with others are
fundamental in most
workplaces. Being a team
player involves contributing to
group goals, resolving conflicts,
and valuing diverse
perspectives.
The importance of soft skills:

 Soft skills help you build relationships and solve problems


so you can make positive contributions to a team or
company. Listing soft skills on your resume,
demonstrating them in an interview and developing them
in the workplace can help you find new opportunities and
advance your career.
Emotional intelligence :

 Emotional intelligence (EI) is the ability to perceive,


interpret, demonstrate, control, and use emotions to
communicate with and relate to others effectively and
constructively. This ability to express and control
emotions is essential, but so is the ability to understand,
interpret, and respond to the emotions of others.
Some key signs and examples of emotional
intelligence:
 1-An ability to identify and describe what people are
feeling

 2-Self-confidence and self-acceptance

 3-The ability to let go of mistakes


 4-An ability to accept and embrace change

 5-Accepting responsibility for mistakes

 6-The ability to manage emotions in difficult situations


How can we improve our emotional
intelligence:
 Observe how you react to people. Do you rush to
judgment before you know all of the facts? Do you
stereotype? Look honestly at how you think and interact
with other people. Try to put yourself in their place , and
be more open and accepting of their perspectives and
needs.
 Do a self-evaluation. Try out our emotional intelligence
quiz . What are your weaknesses? Are you willing to
accept that you're not perfect and that you could work on
some areas to make yourself a better person? Have the
courage to look at yourself honestly – it can change your
life.
 Examine how you react to stressful situations. Do you
become upset every time there's a delay or something
doesn't happen the way you want? Do you blame others or
become angry at them, even when it's not their fault? The
ability to stay calm and in control in difficult situations is
highly valued – in the business world and outside it. Keep
your emotions under control when things go wrong .
 Examine how your actions will affect others – before you
take those actions. If your decision will impact others, put
yourself in their place. How will they feel if you do this?
Would you want that experience? If you must take the
action, how can you help others deal with the effects?
To summarize,we should know that « emotional intelligence » is
very important because it helps you to build relationships,reduce
time stress,defuse conflict and improve job satisfaction .

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