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Lecture 1 Course Introduction

This document provides an overview of the OTM 841 Operations Management course taught by Dr. Muhammad Moazzam. The course aims to help students (1) summarize key operations management concepts and theories, (2) apply operations management tools to solve problems and improve processes, and (3) analyze and evaluate operations challenges in local businesses. Students will be assessed through exams, quizzes, in-class activities, an industry project, and project report and presentation.

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Tariq Shams
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46 views7 pages

Lecture 1 Course Introduction

This document provides an overview of the OTM 841 Operations Management course taught by Dr. Muhammad Moazzam. The course aims to help students (1) summarize key operations management concepts and theories, (2) apply operations management tools to solve problems and improve processes, and (3) analyze and evaluate operations challenges in local businesses. Students will be assessed through exams, quizzes, in-class activities, an industry project, and project report and presentation.

Uploaded by

Tariq Shams
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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OTM 841

OPERATIONS MANAGEMENT

Lecture 1: Course Introduction


02 February 2024

Dr. Muhammad Moazzam


Assistant Professor Operations and Supply Chain
NUST BUSINESS SCHOOL (NBS)
National University of Sciences & Technology, Islamabad, Pakistan
» Dr. Muhammad Moazzam

Outline

● Instructor
● Course learning outcomes
● Course outline
● Assessment criteria
● Course rationale
● Relevant policies – code of conduct

Dr. Muhammad Moazzam 2


3

Faculty Profile
Dr Muhammad Moazzam
Dr. Muhammad Moazzam Significant Collaborations
Assistant Professor, Program Head MS LSCM.
PhD in Logistics & SCM – Massey University (NZ) • Massey University, New Zealand
MBA in Marketing & Agribusiness – UAF (PK) • University of Aberdeen, United Kingdom
Institutional Service: CPEC Cte, Discipline Cte,
• University of Sharjah, UAE
Purchase Cte, NUST Scholarship Champion for ANZ
• University of Agriculture Faisalabad, Pakistan
EMAIL:[email protected]

Research Areas Selected Publications


• Quantitative Methods in SCM, Procurement, Logistics
• Agribusiness Management • Linking the willingness of smallholder dairy farmers to adopt
• Benchmarking for Organizational Excellence minimum food safety and quality standards to the country's export
potential. International Journal of Food Science and Technology –
2023
Industry Experience • The impact of reverse logistics process coordination on third party
relationship quality: A moderated mediation model for multichannel
• 6+ years experience of Warehouse and Distirbution Centre
retailers in the fashion industry. Journal of Retailing and Consumer
operations at EZIBUY NZ using SAP Logistics and Assembly. Services – 2023
• Green in-store operations and sustainability performance: The
Salients moderating role of organization size. International Journal of
Productivity and Performance Management – 2022
• Best Teacher Award (2019), NUST Business School • Measuring agri-food supply chain performance and risk through a
• The Claude McCarthy Fellowship (2013), New Zealand new analytical framework: A case study of New Zealand dairy.
• HEC Overseas Doctoral Scholarship (2009) for Massey Production Planning & Control – 2019
University New Zealand
» Dr. Muhammad Moazzam

Goals & Learning Objectives (LOs) of EMBA Program

• Goal 1: Students will be capable of critical thinking.


⌂ LO 1.1: Students will be able to solve problems with the application of business knowledge.
⌂ LO 1.2: Students will be able to evaluate competing decision criteria and alternatives.
• Goal 2: Students will demonstrate leadership skills.
⌂ LO 2.1: Students will be able to develop the ability to lead and manage in teams.
⌂ LO 2.2: Students will be able to make sound decisions.
• Goal 3: Students will learn to communicate effectively.
⌂ LO 3.1: Students will be able to communicate effectively in oral presentations.
⌂ LO 3.2: Student will be able to create professional reports.
• Goal 4: Students will deal with ethical dilemmas that arise in a business
environment.
⌂ LO 4.1: Students will be able to identify ethical concerns emanating from a business situation.
⌂ LO 4.2: Students will be able to apply ethical guidelines to address business problems by
examining a set of alternatives.
Dr. Muhammad Moazzam 4
» Dr. Muhammad Moazzam

Course Learning Outcomes (CLOs)

Upon completion of this course, the student should be able to:


⌂ CLO 1 Summarize key concepts and theories of operations management.
⌂ CLO 2 Apply operations management tools and techniques for process improvement /
problem solving.
⌂ CLO 3 Analyze service / production challenges in operations using advance theories and
best practices such as Lean, Six Sigma, capacity and bottleneck management, etc
⌂ CLO 4 Evaluate customized solutions to improve operational efficiency in local businesses.
⌂ CLO 5. Write a report that examines the operations issue of local industry / organization.
⌂ CLO 6. Organize ideas coherently and in a structured manner in the form of a presentation
with correct use of diction and language.

Dr. Muhammad Moazzam 5


» Dr. Muhammad Moazzam
Mapping LOs with CLOs

Learning LO LO LO LO LO LO LO LO Not Evaluation Item


Objective 1.1 1.2 2.1 2.2 3.1 3.2 4.1 4.2 mapped

CLO 1 û Quiz/Assignment/Exam

CLO 2 ● Quiz/Assignment/Exam

CLO 3 ● Case Study/Exam

CLO 4 ● Project

CLO 5 ● Project Report

CLO 6 ● Project Presentation


Legends indicate:
 mapped and assessed CLO ● mapped but not assessed CLO û unmapped CLO
» 6
Dr. Muhammad Moazzam 6
» Dr. Muhammad Moazzam

Assessment

● Assessment criteria
⌂ Final Exam 30%
⌂ Mid Exam
10%
⌂ Industry Project
18%
⌂ Quizzes (4)
12%
⌂ In-class activities(6) 30%

Dr. Muhammad Moazzam 7

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