Introduction to Human Computer

Interaction
Outline
• Human Computer Interaction - Definition
• Various Applications of Computer
• How people interact with Computers?
• Why HCI?
Human Computer Interaction
• Human-computer interaction is a
discipline concerned with the design,
evaluation and implementation of
interactive computing systems for human
use and with the study of major
phenomena surrounding them.
Human Computer Interaction
● HCI focuses on understanding the
academics study of the way people interact
with technology
● Large part of HCI is about doing things and
making things – designs.
● It is also a study in understanding and
choosing how a technology is going to affect
the way people work.
Human

● Humans are the user.

• Users usually
– have lousy memory
– don’t always see everything
– get confused of too many things
– get tired and bored
– don’t pay attention always
– get easily distracted
Computer
• Computer is an electronic data processing device
which accepts and stores data input, processes
the data input, and generates the output in a
required format.
• Functionalities:
– Takes data as input
– Stores the data/instructions in its memory and use
them when required
– Processes the data and converts it into useful
information.
– Generated the output
– Controls all the above four steps
 Mobile Desktop/Web
Applications Applications
Various Applications of Computers
• Business
• Banking
• Insurance
• Education
• Marketing
• Health Care
• Military
• Government
• Communication
Business
• A computer has high speed of calculation,
diligence, accuracy, reliability or versatility
which made it an integrated part in all
business organizations.
• Computer is used in business organizations
for:
– Payroll calculations
– Budgeting
– Sales analysis
– Financial forecasting
– Managing employees database
Banking
• Banks provide online accounting facility,
which includes current balances, deposits,
overdrafts, interest charges, shares and
trust records.
• ATM machines are making it even easier
for customers to deal with banks.
Insurance
• Insurance companies are keeping all records up-to-date
with the help of computers.
• The insurance companies, finance houses and stock
broking firms are widely using computers for their concerns.
• Insurance companies are maintaining a database of all
clients with information showing:
– Procedure to continue with policies
– Starting date of the policies
– Next due instalment of a policy
– Maturity date
– Interest due
– Survival benefits
– Bonus
 Education
• The computer has provides a lot of facilities in the
education system,
– The computer provides tool in the education system
known as CBE (Computer Based Education)
– CBE involves control, delivery, and evaluation of
learning
– The computer education is rapidly increasing the
graph of number of computer students.
– There are number of methods in which educational
institutions can use computer to educate the students
– It is used to prepare a database about performance of
a student and analysis is carried out on this basis.
Marketing
• In marketing, uses of computer are
following:
– Advertising
– At home shopping
Health Care
• Some major fields of health care in which
computers are used are:
– Diagnostic System – computers are used to
collect data and identify cause of illness
– Lab diagnostic system – all tests can be done
and reports are prepared by computer.
– Patient Monitoring system – these are used to
check patient’s sign for abnormality such as in
cardiac arrest, ECG etc
– Pharma Information System – computer checks
drug labels, expiry dates, harmful drug’s side effect
etc.
Engineering Design
• One major area is CAD (Computer Aided Design) that provides
creation and modification of images.
• Some major fields are:
– Structural Engineering – requires stress and strain analysis for
design of ships, buildings, budgets and airplanes
– Industrial Engineering – computers deal with the design,
implementation and improvement of integrated systems of
people, materials and equipments.
– Architectural engineering – computers help in planning towns,
designing building, determining a range of buildings on a site
using both 2D and 3D drawings.
Military
• Computers are largely used in defence,
modern tanks, missiles, weapons etc.
• Military also employs computerised
systems.
Communication
• Communication means to convey
message, an idea, a picture or speech that
is received and understood clearly and
correctly by the person for whom it is
meant for.
• Some main areas in this category are:
– Email
– Chatting
– Video conferencing
Government
• Computers play an important role in
government.
• Some major fields in this category are:
– Budgets
– Sales tax department
– Income tax department
– Computerization of voters list
– Computerization of driving licensing system
– Weather forecasting
How people interact with computers?
Why HCI?

1. Typical Frustrations
– Can’t figure out how to do simple things
– Many not frequent use functions
– Many hidden functions
– Operations outcome not visible
2. Additional Context Limitations
– Humans/users have different context
limitations in terms of age, gender etc.
Why HCI?
3. Good UI Design is very important
• Examples of bad UI are easy
– Try to find examples of good UI
• Good UI (very subjective):
– Easy, natural & engaging interaction
– Users can carry out their required tasks
– Accounts for human limitations
• Usefulness is often context-dependent.