Artificial intelligence and its branches like machine learning, robotics, and natural language processing are transforming many industries and applications. AI is used in online shopping to personalize recommendations, autonomous vehicles use AI for navigation, and social media platforms apply AI for tasks like advertising and content delivery. Emerging technologies like augmented reality overlay digital information on the real world while virtual reality creates fully immersive simulated environments through electronic headsets and other devices.
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Chapter 2
Artificial intelligence and its branches like machine learning, robotics, and natural language processing are transforming many industries and applications. AI is used in online shopping to personalize recommendations, autonomous vehicles use AI for navigation, and social media platforms apply AI for tasks like advertising and content delivery. Emerging technologies like augmented reality overlay digital information on the real world while virtual reality creates fully immersive simulated environments through electronic headsets and other devices.
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Brainstorming
• To what extent Emerging Technologies
can transform the work environment today? 2.1. Artificial Intelligence • Artificial Intelligence (AI) is a branch of computer science that deals with the design of systems that mimic human intelligence. AI systems are designed to have features that only humans are capable of such as reasoning and generalization. 2.1.1 Branches of AI Though there is no hard and fast way of identifying the subfields of AI, the following groups can be considered as branches of AI. A. Machine Learning Machine Learning is the study of computer Algorithms that enable the computer to learn from data and improve itself without being explicitly programmed. Machine learning algorithms learn from experience. Unlike conventional computer algorithms with explicit instructions that are followed by the computer to solve a problem, machine learning algorithms allow the A model that is built from the sample data will then be used to make predictions that are useful for decision- making. Fraud detection, recommendation systems, email spam detector, and speech recognition are some of the examples of applications of machine learning. B. Robotics Robotics is the study of machines called robots that substitute tasks that are traditionally done by human beings. Over the past few decades, robots have been used mainly in replacing human labor in routine and mundane activities such as those that are found in car manufacturing assembly lines • Robots are also used in environments that are considered hazardous to human beings like handling radioactive wastes, underwater, and space explorations. • Similarly, the application of robots in the household is also becoming common. Nowadays, robots are used at home to do chores, assist the elderly, monitor young children, and more. • A robot vacuum cleaner, shown in Figure 2.3, is a well- known example of the application of robots in homes. • A robot vacuum cleaner is a machine that sweeps carpets and cleans floors without human intervention. C. Natural Language Processing Natural Language Processing (NLP) is a branch of AI that deals with enabling computers to understand written and spoken human language in the same way human beings do. Some of the major application areas of NLP are listed below:- • Spam Detection: Email service providers, like Yahoo, analyze a text in an email to check if it is spam or not using NLP. • Machine Translation: translation of text from one language to another that systems, like Google Translate, do is supported by NLP. • Virtual Assistant: voice-operated virtual assistants such as Amazon’s Alexa and Apple’s Siri use NLP. • Sentiment Analysis: by extracting and analyzing users’ data on social media, it is possible to learn users’ opinions (which could be negative, positive, or neutral) about something using NLP. • Fake News Identification: identifying whether or not news is trustworthy and checking the reliability of its source can be done using NLP. • Text Summarization: summary of a large piece of document like academic articles can be automatically done using NLP. D. Expert Systems Expert systems are computer programs that emulate human experts. They are designed to solve problems that are normally solved by human experts. Expert systems are one of the earliest attempts to put the field of artificial intelligence to the test. Some of the fields that benefit from expert systems include medical diagnosis, petroleum engineering, and financial investing. An expert system consists of three components: User Interface Knowledge Base, and Inference Engine. User Interface: this is part of the expert system that users use to interact with the expert system. It accepts queries from the user and forwards them to the inference engine. It is also the means through which users see the recommendation that the expert system provides. Knowledge Base: this is the repository of knowledge of experts in the domain area. The knowledge is organized in the form of if-then-else rules. The completeness, accuracy, and precision of the knowledge captured in the knowledge base are central to the performance of expert systems Inference Engine: this is the brain of the expert system that produces the answer by referencing the knowledge base. 2.1.2 Application of AI Nowadays, the power of AI is being exploited to efficiently solve problems in a wide range of areas. The following are some examples of applications of AI. i. Online Shopping • AI algorithms are used to dive into and process the massive user data available in various systems to extract personalized data about shoppers. • The data is then used to present users with items that they are more likely interested in, which makes the whole shopping experience efficient and enjoyable. ii. Autonomous Cars By collecting data from sources such as GPS, vehicle radar, and cameras, autonomous cars can function without the help of a human agent. Although fully automated autonomous cars are not yet on the streets, autopilot features are already implemented in cars produced by companies like Tesla. The trend and development in the area indicate that the era of fully automated cars is not far away. Multiple reports indicate that autonomous cars have great potential for improving road safety iii. Social Media The size of data available on social media makes it practically impossible to process the data using human beings. This is why AI has become a fundamental part of how social networks operate today. Social media companies, like Facebook, apply AI in various areas such as advertising, delivery of personalized content, facial recognition, and many more. v. Surveillance Surveillance systems can benefit significantly from AI. For example, AI systems can automatically detect suspicious behavior in real-time. This can be implemented in places like supermarkets, military and security stations, or any place with restricted access. v. Agriculture Global phenomena like climate change, food security, and population growth are making the application of innovative approaches in the area of agriculture more important than ever. AI systems are at the core of such type of innovative approaches. vi. Customer Service Due to advancements in multiple areas of AI such as Natural Language Processing (NLP), chatbots are nowadays used to provide customer support. A chatbot is a system that simulates human conversation through text or voice commands. It is a fast and cheaper way for companies to provide support and assistance to their customers. Healthcare Healthcare is one of the areas with immense potential for the application of AI. Disease diagnosis, drug development, and hospital care are some of the examples of applications of AI in the healthcare sector. Space Exploration Space exploration is characterized by the processing of a massive amount of data. AI and Machine Learning, which is one of the branches of AI, are used to process data that assists space exploration activities. Operations like space mission planning, data collection, navigation, and maneuvering are supported by AI. • NASA, for example, uses a robot known as Robonaut to work on the International Space Station. Robonaut uses many of the tools that an astronaut uses and can perform tasks that are normally done by human beings. vii. Smart Homes AI systems are abundant in what is known as smart homes. The AI systems assist in home security, household chores, alerting of smokes, and many more. Banks • Credit cards and other forms of fraud prevalent in the banking industry can be prevented using fraud prevention AI. • AI systems are used to trace the pattern in credit card transactions and detect frauds Search Engine Search engines use AI systems such as NLP to better understand user search queries. They also use AI in ranking algorithms, which determine in what order responses are presented to users in reply to their search query. AUGMENTED REALITY AND VIRTUAL REALITY Augmented Reality • Augmented Reality (AR) is a technology that enhances the real world by overlaying computer-generated digital data on real-world objects. • By blending the real world with computer-generated information, AR creates an engaging and dynamic user experience. • The hardware of AR includes a processor, sensors, input devices, and a display. Mobile devices do have all four components to run AR applications. • Depending on the application, however, the display could be tablets, smartphones, head-mounted displays (HMD), or smart glasses. • AR works by first capturing the picture of the real-world object through a camera. • Then relevant information about the image like measurement of the object, as well as other objects that are present in the image and their relative distance from the object in focus, will be processed by the software. Virtual Reality • Virtual reality (VR) is a technology that creates a three-dimensional computer generated simulated environment. • A person can interact with VR using electronic devices such as goggles, headsets, gloves, or bodysuits. VR attempts to create an illusory environment that can be presented to our senses with artificial information, making our minds believe that it is (almost) a reality. Unlike AR, VR creates a completely immersive experience for the user. • Using sensors of various types, a VR environment responds to the user’s movements and adjusts views and perspectives in real-time. • VR also enables users to touch and manipulate virtual objects by way of data gloves equipped with force- feedback devices. • This is how a VR creates the illusion of being in a real environment. The Difference between VR and AR
AUGMENTED REALITY VIRTUAL REALITY
AR works in a real-world setting. VR operates in a completely It is partially immersive. virtual world. It is fully immersive. AR users can control their VR users are under the control of presence in the real world. the system. AR can run on familiar devices VR requires a headset device to such as smartphones use it. AR works in an environment VR works only in a where the real and virtual worlds fictional/simulated reality blend. Application of VR and AR