Ch03 Work Flow
Ch03 Work Flow
Sections:
1. Sequential Operations and Work Flow
Chapter 3 2. Batch Processing
3. Defects in Sequential Operations and
Batch Processing
4. Work Cells
Some Definitions
Sequential operations – series of separate
processing steps that are performed on each
work unit
Work flow – physical movement of work units
through the sequence of unit operations
Batch processing – processing of work units in
finite quantities or amounts
Sequential Operations in Industry
Manufacturing
Assembly
Construction
Mortgage applications
Medical services
Education
Transportation
Work Flow Patterns
Pure sequential – all work units follow the
same exact sequence of operations and
workstations
Work flow is identical for all work units
Mixed sequential – different work units are
processed through different operations
Different work flows for different types of
work units
Work Flow Patterns
Network diagrams representing (a) pure sequential
work flow and (b) mixed sequential work flow
Moves in Sequential Work Flow
In-sequence move – forward transport to
operation immediately downstream
Bypassing move – forward transport to an
operation beyond the neighboring station
Backflow – transport in a backward direction
Repeat operation – operation is repeated at the
same workstation
Four Types of Work Movement
From-To Chart
Indicates any of several possible quantitative
relationships among operations in a multi-
station work system
Possible variables in a from-to chart:
Quantities moving between operations
Flow rates of materials
Distances between work stations
From-To Chart
To operation j
1 2 3 4 5
1 - 40 15
2 - 30
From operation i 3 10 - 20
4 25 50
5 -
Network Diagram
Network diagram showing same data as in
previous From-To Chart
Bottlenecks in Sequential Operations
Bottleneck = slowest operation in the sequence
The bottleneck operation limits the production
rate for the entire sequence
Terminology:
Blocking – production rate(s) of one or more
upstream operations are limited by the rate
of a downstream operation
Starving - production rate(s) of one or more
downstream operations are limited by the
rate of a upstream operation
Batch Processing
Batch processing - processing of work units in
finite quantities or amounts
Work units can be materials, products,
information, or people
Batch processing is common in production,
logistics, and service operations
Examples of Batch Processing
Batch production in manufacturing
Passenger air travel
Cargo transport
Book publishing
Entertainment
Payroll checks
Class action lawsuits
Laundry
Grading of student papers
Types of Batch Processing
Sequential batch processing – members of
the batch are processed one after the other
Simultaneous batch processing – members
of the batch are all processed at the same
time
Examples of Batch Processing
Sequential Simultaneous
Production machining Chemical batch
Batch assembly processes
Book printing Heat treating of multiple
parts
Payroll checks
Passenger air travel
Grading of student
papers Cargo transport
Laundry
Batch Production
2 Da Csu
Q = EOQ =
Ch
Defects in Unit Operations
Input/output relationship for a unit operation in
batch processing
Q = Qo(1 – q)
where Q = quantity produced, pc; Qo = original
starting quantity, pc; q = fraction defect rate
D = Qo q
where D = number of defects
Defects in Unit Operations