Group and Teams

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Groups and Teams

Unit – 5
What will you learn ?

• Definition and Features


• Development Stages
• Groups and Teams
• Conflict Management
Understanding Groups and Teams

• Group
• Two or more interacting and interdependent individuals who come
together to achieve particular goals
• Formal groups
• Work groups that have designated work assignments and tasks directed
toward organizational goals
• Informal groups
• Groups that are independently formed to meet the social needs of their
members
Examples of Formal Groups
• Command
• Task
• Cross-functional
• Self-managed

Groups that are determined by the organization chart and composed of individuals
who report directly to a given manager
Examples of Formal Groups
• Command
• Task
• Cross-functional
• Self-managed
Groups composed of individuals brought together to complete a specific job task;
their existence is often temporary because once the task is completed, the group
disbands
Examples of Formal Groups

• Command
• Task
• Cross-functional
• Self-managed

Groups that bring together the knowledge and skills of individuals from various work
areas or groups whose members have been trained to do each others’ jobs
Examples of Formal Groups
• Command
• Task
• Cross-functional
• Self-managed

Groups that are essentially independent and in addition to their own tasks,
take on traditional responsibilities, such as hiring, planning and scheduling,
and performance evaluations
Group Properties

• Roles
• Norms
• Status
• Size
• Cohesiveness
• Diversity
Group Cohesiveness
Work Groups and Teams
Types of Teams
• Problem-solving teams
• Employees from the same department and functional area who are involved
in efforts to improve work activities or to solve specific problems
• Self-managed work teams
• A formal group of employees who operate without a manager and are
responsible for a complete work process or segment
Types of Teams (cont’d)
• Cross-functional teams
• A hybrid grouping of individuals who are experts in various specialties and
who work together on various tasks
• Virtual teams
• Teams that use computer technology to link physically dispersed members in
order to achieve a common goal
Stages of Team Development

Prestage 1 Stage I Stage II


Forming Storming

Stage III Stage IV Stage V


Norming Performing Adjourning
Stages in Group Development
• Forming
• Members join and begin the process of defining the group’s purpose, structure,
and leadership
• Storming
• Intragroup conflict occurs as individuals resist control by the group and disagree
over leadership
• Norming
• Close relationships develop as the group becomes cohesive and establishes its
norms for acceptable behavior
• Performing
• A fully functional group structure allows the group to focus on performing the
task at hand
• Adjourning
• The group prepares to disband and is no longer concerned with high levels of
performance

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