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CH 01

This document provides an overview of key topics in an introductory chapter on information systems, including: reasons for studying information systems as an informed user; types of computer-based information systems and how they support organizations; how information technology impacts organizations and different job roles; and the importance of information systems for society through effects on quality of life, the growing role of technology, and improvements in healthcare.

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Sandeep Sagar
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24 views32 pages

CH 01

This document provides an overview of key topics in an introductory chapter on information systems, including: reasons for studying information systems as an informed user; types of computer-based information systems and how they support organizations; how information technology impacts organizations and different job roles; and the importance of information systems for society through effects on quality of life, the growing role of technology, and improvements in healthcare.

Uploaded by

Sandeep Sagar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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CHAPTER 1

Introduction to Information
Systems
1. Why Should I Study Information
Systems?
2. Overview of Computer-Based
Information Systems
3. How Does IT Impact Organizations?
4. Importance of Information Systems to
Society
1. Identify the reasons why being an
informed user of information systems
is important in today’s world.
2. Describe the various types of
computer-based information systems
in an organization.
3. Discuss ways in which information
technology can affect managers and
non-managerial workers.
4. Identify positive and negative societal
effects of the increased use of
information technology.
Opening Case
• FanDuel

1. Describe how information technology is


essential to FanDuel’s operations.
2. Discuss the nontechnological problems that
FanDuel faces.
3. Describe FanDuel’s information technology
infrastructure. Now discuss possible
technological problems that FanDuel might
face.
1.1 Why Should I Study
Information Systems
• The Informed User – You!
• IT Offers Career Opportunities
• Managing Information Resources
Reasons Why You Should
Be An Informed User…
1. You will benefit more from your
organization’s IT applications because
you will understand what is “behind”
those applications.
2. Your input can enhance your
organization’s IT applications.
3. As you enter the workforce you can
assist in selecting the IT applications
your organization will use.
Reasons Why You Should Be An
Informed User (con’t)…
4. You will aware of both new information
technologies and rapid developments
in existing technologies.
5. You will understand how using IT can
improve your organization’s
performance.
6. If you are entrepreneurial minded, you
can use IT to start your own business.
IT Offers Career
Opportunities
• Chief Information Officer (CIO)
• Substantial Demand for IT Staff
– Programmers
– Business Analysts
– System Analysts
– Designers
• $130,000 is the median salary in 2015
for IS Managers (US Dept of Labor)
IT Skills Open Many Doors
Because IT Is So Widely Used
Managing Information
Resources
• Managing information systems (IS)
is difficult and complex
• Contributing Factors:
– Strategic value of IS’s
– Acquiring, operating, and maintaining
IS’s is very expensive
– Evolution of the IS Function
1.2 Overview of
Computer-Based IS’s
• Data – Information – Knowledge
• Computer-Based Information
System (CBIS)
• Types of Computer-Based
Information Systems (CBIS)
Data – Information –
Knowledge
Data versus Information
versus Knowledge
Components of a CBIS

• Hardware
• Software
• Database
• Network
• Procedures
• People
Computer-Based
Information Systems (CBIS)
Types of Computer Based
Information Systems (CBIS)
• Breadth of Support for Information
Systems (IS)
• Support for Organizational
Employees
Breadth of Support for
Information Systems (IS)
• Functional Area Information Systems
(FAIS)
• Enterprise Resource Planning Systems
(ERP)
• Transaction Processing Systems (TPS)
• Interorganizational Information
Systems (IOS)
• E-Commerce Systems
Major Capabilities of Information
Systems
(Table 1.3)

• Perform high-speed, high-volume numerical


computations.
• Provide fast, accurate communication and collaboration
within and among organizations.
• Store huge amounts of information in an easy-to-access,
yet small space.
• Allow quick and inexpensive access to vast amounts of
information, worldwide.
• Analyze and interpret vast amounts of data quickly and
efficiently.
• Automate both semiautomatic business processes and
manual tasks.
Figure 1.5: IS that function
among multiple organizations
Support for Organizational
Employees

• Knowledge Workers
• Office Automation Systems (OASs)
• Business Intelligence (BI) Systems
• Expert Systems (ES)
• Dashboards
About Business 1.1
• Disrupting the Roadside Assistance
Industry
1. Discuss how information technology enables the
business models of the Urgent.ly and Honk apps.
2. Describe the advantages and disadvantages of
Urgent.ly and Honk for customers and for tow-
truck operators.
3. Would you use Urgent.ly or Honk? Why or why
not?
4. If you were the CEO of AAA, how would you
compete with Urgent.ly and Honk? Provide
specific examples in your answer.
Types of Organizational
Information Systems (Table 1.4)
1.3 How Does IT Impact
Organizations?
• IT Impacts Entire Industries
• IT Reduces the Number of Middle
Managers
• IT Change’s the Manager’s Job
• Will IT Eliminate Jobs?
• IT Impacts Employees at Work
IT Impacts Entire Industries
• Book Industry
• Music Industry
• Video Industry
• Software Industry
• Videogame Industry
• Photography Industry
• Marketing Industry
IT Impacts Entire Industries
(Continued)
• Recruiting Industry
• Financial Services Industry
• Motion Picture Industry
• Automotive Industry
• Agriculture Industry
• National Defense Industry
• Fashion Industry
IT Impacts Entire Industries
(Continued)
• Education
• Legal Profession
IT Impacts Employees at
Work
• IT Impacts Employees’ Health and
Safety
• IT Provides Opportunities for People
with Disabilities
Figure 1.6: Ergonomic products
protect computer users.
1.4 Importance of IS to
Society
• IT Affects Our Quality of Life
• The Robot Revolution is Here Now
• Improvements in Healthcare
About Business 1.2
• Information Technology Has the
Potential for “Revolutionizing” Cuba
1. Describe the “work-arounds” that Cuban
entrepreneurs must perform to use digital
technologies in the four examples discussed
in this case.
2. Discuss how free, open access to high-speed
Internet connections would transform the
operations of each of the four examples.
3. Why would the Cuban government limit
access to the Internet? Provide specific
examples in your answer.
About Business 1.3
• Apricot Forest Helps China’s
Physicians
1. Explain how Apricot Forest’s apps will help
improve the relationship between physicians
and patients in China.
2. Explain how Apricot Forest’s apps will help
improve overall healthcare in China.
3. Discuss potential disadvantages of Apricot
Forest’s apps to patients.
4. Discuss potential disadvantages of Apricot
Forest’s apps to physicians.

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