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ITIL Interview Questions and Answers

ITIL (Information Technology Infrastructure Library) is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. This document discusses common interview questions asked for ITIL Foundation certification and provides answers to help candidates prepare. Some example questions covered include how the ITIL service lifecycle is structured, the key principles of the ITIL framework, and differences between incident management and problem management.

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139 views55 pages

ITIL Interview Questions and Answers

ITIL (Information Technology Infrastructure Library) is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. This document discusses common interview questions asked for ITIL Foundation certification and provides answers to help candidates prepare. Some example questions covered include how the ITIL service lifecycle is structured, the key principles of the ITIL framework, and differences between incident management and problem management.

Uploaded by

borade.vijay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ITIL Interview Questions And

Answers | ITIL Foundation


Certification Training

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