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Final Project For AUD1301

The project aimed to implement a new human resource management system (HRMS) across Epson's Asian countries. However, the Singapore-based system was not adapted to the unique HR laws and policies of each country, particularly the Philippines. This led to challenges in accurately computing overtime pay, holidays, and taxes. As a result, Epson Philippines had to outsource its payroll to address the limitations of the HRMS. The key lessons were that each country should decide its own HR systems according to local laws, and projects require more thorough scrutiny and vendor evaluation before agreement.

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Sam Alvarez
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0% found this document useful (0 votes)
57 views12 pages

Final Project For AUD1301

The project aimed to implement a new human resource management system (HRMS) across Epson's Asian countries. However, the Singapore-based system was not adapted to the unique HR laws and policies of each country, particularly the Philippines. This led to challenges in accurately computing overtime pay, holidays, and taxes. As a result, Epson Philippines had to outsource its payroll to address the limitations of the HRMS. The key lessons were that each country should decide its own HR systems according to local laws, and projects require more thorough scrutiny and vendor evaluation before agreement.

Uploaded by

Sam Alvarez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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INTERNAL AUDITING:

PROJECT
MANAGEMENT

FINAL PROJECT
FOR AUD1301
James Francis M. Legaspi
Section 1

Submitted to:
Professor Kevin Louie Carbo, CPA
ABOUT THE INTERVIEWEE:

MS. CHIDANICE M.
JOSE
Job Title: HR Senior Specialist
Company: Epson Philippines Corporation

Address: Ortigas Center, Pasig City

Tel. No. 8706-2609


PROJECT NAME: PROJECT IMPLEMENTATION OF
HUMAN RESOURCE MANAGEMENT SYSTEM FOR
EPSON PHILIPPINES
Background:
Epson RHQ (headquarter is based in Singapore) purchased a system for Human Resource Management intended
for all Asian Countries – Philippines, Vietnam, Indonesia, Thailand and Malaysia.

Each country has different government and company rules and policies pertaining to employees’ attendance,
payroll, leave benefit and claims.
To be able to harmonize and to make the system available for each country, the RHQ assigned a Person-in-charge
(PIC) for this project.
The PIC was the stakeholder of the project and expected to be adept with the following:

1.Government mandated benefits, contributions and laws


2.Company’s policies and benefits
METHODOLOGY AND
TOOLS
1.The HRMS system was designed by a
Singaporean company to which was not adept
with other Asian countries’ government
mandated benefits and laws specifically
Philippines. In the Philippines, we have
different treatment in overtime computation,

CHALLENGE
holiday pay and government computation of
contribution based on employees’ income.

S 2. HRMS vendor does not have a live

ENCOUNTER
Customer Service Support. The PIC can only
raise a case and wait to be resolved on the
following available day during their office

ED
days and hours only. Case is first come, first
serve though there is a selection of case
severity.
OUTCOME
OF THE
PROJECT
Epson Philippines resorted to outsource payroll as the
HRMS cannot compute overtime automatically and tax
computation was inaccurate as the system cannot set-up the
computation requirements of the Tax Train Law e.g.
Php90,000 bonus ceiling (HRMS system treated Php90,000
as taxable income), the system cannot create series of
computation for different types of overtime, etc. Though
during vendor presentation, we were informed that they
have clients in the Philippines and already adept with
government laws.
LESSON LEARNED
Though we understand the purpose and objective of Singapore RHQ this is to harmonize all the
procedures and system across its affiliates, we must take note that still, there are limitations specifically
when it comes to government laws and mandated benefits. Let each country decide for this matter and
should have not been done by RHQ.
We should scrutinize the project and the vendor deeper before we invest and should have given more time
to know everything before coming to an agreement.
PHOTO
OPPORTUNITY
WITH THE
INTERVIEWEE
THANK YOU!
Email me at [email protected]
if you have more questions.

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