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HRM10 e CH05

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Gary Dessler

tenth edition

Chapter 5 Part 2 Recruitment and Placement

Personnel Planning and Recruiting

© 2005 Prentice Hall Inc. PowerPoint Presentation by Charlie Cook


All rights reserved. The University of West Alabama
The Recruitment and Selection Process
1. Decide what positions you’ll have to fill through
personnel planning and forecasting.
2. Build a pool of candidates for these jobs by
recruiting internal or external candidates.
3. Have candidates complete application forms and
perhaps undergo an initial screening interview.
4. Use selection techniques like tests, background
investigations, and physical exams to identify viable
candidates.
5. Decide who to make an offer to, by having the
supervisor and perhaps others on the team interview
the candidates.

5–2
Steps in Recruitment and Selection Process

The recruitment and selection process is a series of


hurdles aimed at selecting the best candidate for the job.

Figure 5–1
5–3
Planning and Forecasting
 Employment or personnel planning
– The process of deciding what positions the firm
will have to fill, and how to fill them.
 Succession planning
– The process of deciding how to fill the company’s
most important executive jobs.
 What to forecast?
– Overall personnel needs
– The supply of inside candidates
– The supply of outside candidates

5–4
Forecasting Personnel Needs
 Trend analysis
– The study of a firm’s past employment needs over
a period of years to predict future needs.
 Ratio analysis
– A forecasting technique for determining future
staff needs by using ratios between a causal
factor and the number of employees needed.
– Assumes that the relationship between the causal
factor and staffing needs is constant

5–5
The Scatter Plot
 Scatter plot
– A graphical method used to help identify the
relationship between two variables.

Size of Hospital Number of


(Number of Beds) Registered Nurses
200 240
300 360
400 470
500 500
600 620
700 660
800 820
900 860

5–6
Manual Systems and Replacement Charts
 Personnel replacement charts
– Company records showing present performance
and promotability of inside candidates for the
most important positions.
 Position replacement card
– A card prepared for each position in a company to
show possible replacement candidates and their
qualifications.

5–7
Effective Recruiting
 External factors affecting recruiting:
– Looming undersupply of workers
– Lessening of the trend in outsourcing of jobs
– Increasingly fewer “qualified” candidates
 Internal factors affecting recruiting:
– The consistency of the firm’s recruitment efforts
with its strategic goals
– The available resources, types of jobs to be
recruited and choice of recruiting methods
– Nonrecruitment HR issues and policies
– Line and staff coordination and cooperation

5–8
Effective Recruiting (cont’d)
 Advantages of centralizing recruitment
– Strengthens employment brand
– Ease in applying strategic principles
– Reduces duplication of HR activities
– Reduces the cost of new HR technologies
– Provides for better measurement of HR
performance

5–9
Internal Sources of Candidates: Hiring
from Within
 Advantages  Disadvantages
– Foreknowledge of – Failed applicants
candidates’ strengths become discontented
and weaknesses – Time wasted
– More accurate view of interviewing inside
candidate’s skills candidates who will not
– Candidates have a be considered
stronger commitment
to the company
– Increases employee
morale
– Less training and
orientation required
5–10
Finding Internal Candidates
 Job posting
– Publicizing an open job to employees (often by
literally posting it on bulletin boards) and listing its
attributes.
 Rehiring former employees
– Advantages:
• They are known quantities.
• They know the firm and its culture.
– Disadvantages:
• They may have less-than positive attitudes.
• Rehiring may sent the wrong message to current
employees about how to get ahead.

5–11
Finding Internal Candidates (cont’d)
 Succession planning
– The process of ensuring a suitable supply of
successors for current and future senior or key
jobs (Talent Management).
 Succession planning steps:
– Identifying and analyzing key jobs.
– Creating and assessing candidates.
– Selecting those who will fill the key positions.

5–12
Outside Sources of Candidates
 Advertising
– The Media: selection of the best medium depends
on the positions for which the firm is recruiting.
• Newspapers (local and specific labor markets)
• Trade and professional journals
• Internet job sites
• Marketing programs
 Constructing an effective ad
– Wording related to job interest factors should
evoke the applicant’s attention, interest, desire,
and action (AIDA) and create a positive
impression of the firm.

5–13
Temp Agencies and Alternative Staffing
 Benefits of Temps  Costs of Temps
– Paid only when – Fees paid to temp
working agencies
– More productive – Lack of commitment to
– No recruitment, firm
screening, and payroll
administration costs
– Known as just in time
workers/ part time

5–14
Offshoring/Outsourcing White-Collar and
Other Jobs
 Specific issues in outsourcing jobs abroad
– Political and military instability
– Likelihood of cultural misunderstandings
– Customers’ security and privacy concerns
– Foreign contracts, liability, and legal concerns
– Special training of foreign employees
– Costs associated with companies supplying foreign
workers

5–15
Outside Sources of Candidates (cont’d)
 College recruiting
– Recruiting goals
• To determine if the candidate is worthy of further
consideration
• To attract good candidates
– On-site visits
• Invitation letters
• Assigned hosts
• Information package
• Planned interviews
• Timely employment offer
• Follow-up
– Internships
5–16
Outside Sources of Candidates (cont’d)
 Employee referrals
– Applicants who are referred to the organization by
current employees
• Referring employees become stakeholders.
• Referral is a cost-effective recruitment program.
• Referral can speed up diversifying the workforce
 Walk-ins
– Direct applicants who seek employment with or
without encouragement from other sources.
– Courteous treatment of any applicant is a good
business practice.

5–17
Outside Sources of Candidates (cont’d)
 Recruiting via the Internet
– More firms and applicants are utilizing the Internet
in the job search process.
 Advantages of Internet recruiting
– Cost-effective way to publicize job openings
– More applicants attracted over a longer period
– Immediate applicant responses
– Online prescreening of applicants
– Links to other job search sites
– Automation of applicant tracking and evaluation

5–18
Developing and Using Application Forms
 Application form
– The form that provides information on education,
prior work record, and skills.
 Uses of information from applications
– Judgments about the applicant’s educational and
experience qualifications
– Conclusions about the applicant’s previous
progress and growth
– Indications of the applicant’s employment stability
– Predictions about which candidate is likely to
succeed on the job

5–19

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