HRM10 e CH05
HRM10 e CH05
HRM10 e CH05
tenth edition
5–2
Steps in Recruitment and Selection Process
Figure 5–1
5–3
Planning and Forecasting
Employment or personnel planning
– The process of deciding what positions the firm
will have to fill, and how to fill them.
Succession planning
– The process of deciding how to fill the company’s
most important executive jobs.
What to forecast?
– Overall personnel needs
– The supply of inside candidates
– The supply of outside candidates
5–4
Forecasting Personnel Needs
Trend analysis
– The study of a firm’s past employment needs over
a period of years to predict future needs.
Ratio analysis
– A forecasting technique for determining future
staff needs by using ratios between a causal
factor and the number of employees needed.
– Assumes that the relationship between the causal
factor and staffing needs is constant
5–5
The Scatter Plot
Scatter plot
– A graphical method used to help identify the
relationship between two variables.
5–6
Manual Systems and Replacement Charts
Personnel replacement charts
– Company records showing present performance
and promotability of inside candidates for the
most important positions.
Position replacement card
– A card prepared for each position in a company to
show possible replacement candidates and their
qualifications.
5–7
Effective Recruiting
External factors affecting recruiting:
– Looming undersupply of workers
– Lessening of the trend in outsourcing of jobs
– Increasingly fewer “qualified” candidates
Internal factors affecting recruiting:
– The consistency of the firm’s recruitment efforts
with its strategic goals
– The available resources, types of jobs to be
recruited and choice of recruiting methods
– Nonrecruitment HR issues and policies
– Line and staff coordination and cooperation
5–8
Effective Recruiting (cont’d)
Advantages of centralizing recruitment
– Strengthens employment brand
– Ease in applying strategic principles
– Reduces duplication of HR activities
– Reduces the cost of new HR technologies
– Provides for better measurement of HR
performance
5–9
Internal Sources of Candidates: Hiring
from Within
Advantages Disadvantages
– Foreknowledge of – Failed applicants
candidates’ strengths become discontented
and weaknesses – Time wasted
– More accurate view of interviewing inside
candidate’s skills candidates who will not
– Candidates have a be considered
stronger commitment
to the company
– Increases employee
morale
– Less training and
orientation required
5–10
Finding Internal Candidates
Job posting
– Publicizing an open job to employees (often by
literally posting it on bulletin boards) and listing its
attributes.
Rehiring former employees
– Advantages:
• They are known quantities.
• They know the firm and its culture.
– Disadvantages:
• They may have less-than positive attitudes.
• Rehiring may sent the wrong message to current
employees about how to get ahead.
5–11
Finding Internal Candidates (cont’d)
Succession planning
– The process of ensuring a suitable supply of
successors for current and future senior or key
jobs (Talent Management).
Succession planning steps:
– Identifying and analyzing key jobs.
– Creating and assessing candidates.
– Selecting those who will fill the key positions.
5–12
Outside Sources of Candidates
Advertising
– The Media: selection of the best medium depends
on the positions for which the firm is recruiting.
• Newspapers (local and specific labor markets)
• Trade and professional journals
• Internet job sites
• Marketing programs
Constructing an effective ad
– Wording related to job interest factors should
evoke the applicant’s attention, interest, desire,
and action (AIDA) and create a positive
impression of the firm.
5–13
Temp Agencies and Alternative Staffing
Benefits of Temps Costs of Temps
– Paid only when – Fees paid to temp
working agencies
– More productive – Lack of commitment to
– No recruitment, firm
screening, and payroll
administration costs
– Known as just in time
workers/ part time
5–14
Offshoring/Outsourcing White-Collar and
Other Jobs
Specific issues in outsourcing jobs abroad
– Political and military instability
– Likelihood of cultural misunderstandings
– Customers’ security and privacy concerns
– Foreign contracts, liability, and legal concerns
– Special training of foreign employees
– Costs associated with companies supplying foreign
workers
5–15
Outside Sources of Candidates (cont’d)
College recruiting
– Recruiting goals
• To determine if the candidate is worthy of further
consideration
• To attract good candidates
– On-site visits
• Invitation letters
• Assigned hosts
• Information package
• Planned interviews
• Timely employment offer
• Follow-up
– Internships
5–16
Outside Sources of Candidates (cont’d)
Employee referrals
– Applicants who are referred to the organization by
current employees
• Referring employees become stakeholders.
• Referral is a cost-effective recruitment program.
• Referral can speed up diversifying the workforce
Walk-ins
– Direct applicants who seek employment with or
without encouragement from other sources.
– Courteous treatment of any applicant is a good
business practice.
5–17
Outside Sources of Candidates (cont’d)
Recruiting via the Internet
– More firms and applicants are utilizing the Internet
in the job search process.
Advantages of Internet recruiting
– Cost-effective way to publicize job openings
– More applicants attracted over a longer period
– Immediate applicant responses
– Online prescreening of applicants
– Links to other job search sites
– Automation of applicant tracking and evaluation
5–18
Developing and Using Application Forms
Application form
– The form that provides information on education,
prior work record, and skills.
Uses of information from applications
– Judgments about the applicant’s educational and
experience qualifications
– Conclusions about the applicant’s previous
progress and growth
– Indications of the applicant’s employment stability
– Predictions about which candidate is likely to
succeed on the job
5–19