DEDICATED MICROS

COMPANY PROFILE
 Company Profile

ADA DEN

Cameras/Housin
g

DMG
Aerospace DVMR Div
Div

TSS DTEC

Traffic Safety
Div
 Core Solutions Competencies

AD
Dedicated
Aerospace
Micros

Core Solutions Competencies

Products:
 Aerospace Security &
Traffic Safety Entertainment
FireVU System  DVR, Video Servers, Cameras,
Accessories
 Traffic Safety & Mobile CCTV
Solutions
 Intelligent Fire Detection
 Company Profile

• Based in United Kingdom, own factories in

Manchester and Malta
• World’s largest & best known branded DVMR
manufacturer
• Pioneered “Video Multiplexing”
• Pioneered “Video Transmission”
• Pioneered “ Unlimited Digital Video Recorder”
• CCTV industry’s most prestigious award winner -
IFSEC 1998, 2001, 2002, Best Customer Care in
security industry 2002, Queens Award 2003, PSI
Product of the year 2003, Most Dynamic U.K.
Technology Company 2004, IFSEC 2005/6 Most
Innovative Projects, Best Security Manu 2007
 Press Release
21-23 January 2007

DEDICATED MICROS CONFIRMED AS DVR WORLD LEADER

The latest research findings, published by IMS Research, have confirmed
Dedicated Micros market position as the number one supplier of own brand
Digital Video Recorders (DVRs) in the global security sector and key local
markets.
In the IMS Research report, issued in December 2006, ‘The World Market for CCTV
and Surveillance Equipment’, Dedicated Micros heads-up the DVR category with
an estimated worldwide market share of 6.9%,
In terms of regions, Dedicated Micros is particularly strong in EMEA (Europe,
Middle East and Africa), leading the way with a dominant 14% share - way ahead
of its nearest rival on 5.3%. When it comes to all types of video surveillance
equipment, Dedicated Micros strength in depth as a CCTV solutions provider,
including CCTV cameras, has been confirmed, ranking highly in 3rd place with a
5.6% market share.
 Company Profile

• Offices & Service Centres in every continent

including UK, Malta, Germany, France, USA,
Singapore, Australia, Belgium, Slovenia, Turkey

• New office/service centre opened at Dubai

Internet City, in 2002, in Saudi 2006 to serve
large customer base. New service centres to
open in GCC during Q2 2007.
• Best Warranty in the industry
• Recognised for “Exceeding Customer’s
Expectations”
• Reputation for innovation, simplicity, reliability and value
 Celebrating 25 Years of Innovation

Digital
JBOD & RAID
EPOS & Retail ATM Text & Video ECO 4 Video with
Internet
Protocol

2004 2004 2004 2004 2003 2003

Evolving with Customer Needs for Managing Video

Digital Sprite 2 Digital Sprite Lite Sprite Lite Classic Sprite DVST Uniplex

2002 2000 1999 1995 1991 1989

 Celebrating 25 Years of Innovation

Range of Domes Digital Matrix BS8418

ECO 9/16 Digital Sprite 2 Monitoring

2005 2005 2005 2005 2006 2006

Evolving with Customer Needs for Managing Video

IP
DVIP Server Common DNA Wireless Efficient IP Keyboard
Viewing Recording Encoder
NetVu
Console

2006 2006 2007 2007 2007 2007

Sharjah Police HQ Digital Recording Soluti
CCTV, Bank/ATM surveillance &
fraud prevention/investigations -
case studies and emerging
technologies
ATM Case Studies
 Al Rajhi Bank:
Background
• Largest financial institution in the GCC
• Total ATM estate of ~2200 ATMs:
– Drive through ATMs
– Remote ATMs at malls, airports, supermarkets, etc.
– Lobby ATMs at their 400 plus branches.
• Saudi Arabian Monetary Agency (SAMA)
mandate to implement digital video recording at
all ATMs, to include:
– One external camera to be recorded not only to
observe ATM activity but also for the purpose of
general security as a public service to help the
Kingdom fight crime and terror.
 Al Rajhi Bank:
Summary
• Dedicated Micros products are being deployed in both
branches and remote ATMs
– 450+ units already installed in branches & 1200+ in ATMs
• Presenting image of SAFETY and most HIGH-TECH
bank in Saudi
• Cost 14 million riyals to settle disputes and losses due to
card skimming and other frauds at their ATMs across the
Kingdom in 2004. Using DVIP-ATM these losses
are virtually eliminated.
• Al Rajhi is also using the system to monitor staff
performance and customer issues.
 Metadata Indexing

• Behaviours (Intelligent Video Analysis)

• Physical location (GPS)
• Acceleration/decceleration (G-sensors)

Increasing Sophistication
• Identity (Access control, facial recognition, ANPR)
• Temperature, humidity, etc. (BMS)
• POS systems
• ATM transactions
• Video Motion Detection & Smart Search
• Alarms & event logging
Common thread Associating video with external data to simplify retrieval
ATM & Banking System Integration
Evidential Quality Recording
Secure Text Integration w/Video
 Security Hardware
• Digital Video Recorder/Transmitter
• Enhanced Communication Module for transaction recording
Dedicated Micros Solution

NCR

Competitor Solution
Arabic Transaction Capture
Arabic/English Transaction Capture
Arabized Men
 Technology DNA

DV-IP Traits
– Native IP 10/100BaseT
– Ethernet, ISDN & PSTN transmission - simultaneously
– Alarm reporting via SMS to Central Monitoring Station
– Web Server supporting Telnet, HTTP, FTP
– DV-IP & Client Bandwidth Restriction
– Time Sync with ATM Server
– Health Check & Remote Fault Reporting
– Developer tools available for custom applications
– Built-in firewall for intrusion detection and protection
– Onboard diagnostics – watch dog, comprehensive logs
 Technology DNA
DV-IP Traits
– Arabic menus and transaction capture
– Real Time Embedded Operating System for 100% immunity
from viruses and hacking
– Compliance with FBI & Scotland Yard recommendation for
digital recording standards for banks
– Compliance with BS8418
– Up to 2000 Gigabyte HDD & 14 TB RAID option
– Up to 6 months recording w/transaction
– FTP alarm recording to a central archiving server
– Advanced Alarms & Alarm Connectivity
– Video Motion Detection & VMD Connectivity
– Selectable Duplex Audio Recording & Transmission
 What is BS8418?

• British Standard for detector activated, remote CCTV

monitoring
• Ratified as a code of practice in October 2003
• Only systems installed to BS8418 will qualify for a ‘URN’
guaranteeing police response
• The standard covers; installation and configuration,
CCTV equipment, and CMS procedures
• For the Police to issue the ‘URN’ the installation must
incorporate a fit for purpose audio challenge facility
• Likely to be adopted internationally
 BS8418 Complied Central Station

NETWORK
ISDN

172.16.87.234
PSTN

172.16.87.235
SAMPLE NETWORK
 Equipment Selection Considerations

The CCTV system must be capable of providing;

– Notification of alarms to the CMS
– Tamper proof alarms (EOL resistive)
– Entry/exit route with timers
– Nuisance/stuck detector management
– Video loss notification
– Audio challenge
– System set/unset indication
– System integrity in the event of comms failure
• Secondary signalling path (Landline or wireless)
• Maintain recording and alarm management
 Transmission CMS Alarms

CMS Station Remote ATM

Operator

Operator

VPN Router VPN Router

Operator
Ethernet Switch
ADSL ADSL
Internet
10Mbs In 128kbs Out
Ethernet Switch

ACD
Supervisor

Local Control
 Transmission CMS Alarms

CMS Station Remote ATM

Operator

GSM Tx
GSM Rx

Operator

VPN Router VPN Router

Operator
Ethernet Switch

Internet

Ethernet Switch

ACD
Supervisor

Local Control
 “NetVu Connected” for Banks
ATMs Administrative
INPUT and Offices
RECORDING

GPS
SMS Retail
Branches
Cash In
Transit
IP Network
OUTPUT and
CONTROL

Wireless
Viewing

Local Security Multi-site PC Remote

Officers Viewer Monitoring
Centres
 1) Purpose built for the Financial Sector
No. 1 System in GCC

• The System Standard for top banks in the Middle East

• The only DVR solution installed in 1500+ ATMs & 220+
Branches for one Bank in the Middle East
• Largest financial sector market share in the GCC
• 4000+ installations in Asia and the Middle East
• Strategic partnership with Diebold & NCR
 2) Single solution for both ATMs and
Branch security

DVIP-
ATM
ATM Surveillance
Up to 4 cameras Minimal Space

DVIP-Server
Branch and ATM
Surveillance
4-16 cameras Money saving
(expandable)
 3) Proven Data and Video Integration for
EPOS & the ATM

. Diebold
. NCR
. Nixdorf
. Etc.

Unalterable Image Format

 4) Proven Network & Data Security

Packet Throttle “Passive” Network

Utility for Bandwidth Operation
Compliant with Federal
Bureau Investigation
Encrypted Video/Data Format regulations
One encrypted file
Multi level Password
Protection

Embedded System
Non-Windows OS

“Read Only”
Unalterable Image Format

Supports Limited TCP IP

Functions
 5) Easy and safe remote ATM
management with multi-site display

Click on a
region to
open.

Multi-site Drop
Drag & Down
Drop Enter your Tree
Password.
Camera
Selection
 6) BS8418 Compliant for remote
alarm management
Map based JPEG & MPEG
Graphic User Trans-coding
Interface For Bandwidth
Management

Automatic Alarm & Alarm Routing To

Event Routing Multiple
Based on BS8418 Monitoring
Stations
 7) Extensive Search features…

Biometric Video

Encrypted
Transaction Data

Data Filter
Hour at a Glance
Date & time

Search List
Transactions
 8) Unparalleled Integration
A Selection of Integration Partners
• System Level
– Loss prevention
– Intelligent video
– Access control
– Central monitoring
– Network video management
– etc…
• Protocol Support
– Domes
– IP cameras
• Comprehensive SDK
– Windows DLL
– Java toolkit
– Scripting language
9) World’s Most Award Winning
Security Technology
 10) Proven Working Installations Across
The World
• Al Rajhi Bank,320 Branches & 1600 ATMs, KSA
• National Commercial Bank 475 Sites, KSA
• Saudi American Bank 440 Remote ATMs, KSA
• Banque Al Fransi 74 Branches with ATMs+HQ KSA
• Oyak Bank 260 Branches, 945 ATMs, Turkey
• Al Bilad Bank All Branches plus ATMs, KSA
• Bank Al Jazira, All Branches & Remote ATMs, KSA
• BBK All ATMs, Bahrain
• First Gulf Bank, Abu Dhabi
• KNET (ATM Switch Network) 230 Remote ATMs,
Kuwait
 10) Proven Working Installations Across
The World
• National Bank of Kuwait All Branches/ATM, Kuwait
• HabibMetro Bank 174 Branches/ATMs,
Pakistan
• Central Bank of Turkey Headquarter, Turkey
• Central Bank of Turkey 85 Branches, Turkey
• Central Bank Money Printing Center, Turkey
• Bank of Baroda Remote ATM, UAE
• Al-Masraf (ARBIFT) Remote ATM, UAE
• Finance Bank Headquarter, Turkey
• Oyak Bank Headquarter, Turkey
• Yapi Kredi Bank Operations Center, Turkey
 Thank You!

Salim Idris
Technology Consultant
Dedicated Micros Middle East
([email protected])