C0MMUNICATION

STYLE
What is Communication?
 Communication is the art of
transmitting information, ideas and
attitude from one person to another.
 Communication is the process of
meaningful interaction among
human being
 COMMUNICATION STYLE:
 Each one of us has a style of communicating, some are
talkative, while others are quite, some of us are out
spoken, while others are less likely to share there
opinions in public, some are formal and direct while
other are in formal and take time getting to the point.
 There are choices we tend to make while
communicating with other.
Barriers in communication style :
 Difference in communication styles can lead to barriers in communication success.
 When you communicate with who has decidedly different communication style from your own that
difference can act as barrier to effective communication.

To overcome these barriers:

 Learn the basic characteristic of the different communication style.
 How they influence the context in which your communication is happening.
 Learn to understand the other person’s communication style .
 Help to deliver the message successfully.
 COMMUNICATION STYLE MATRIX:
• There are many different models that describe
the ways in which we communicate.
• But one vey useful model is based on the work
of Dr. Eileen Russo.
• It shows that there are two different dimension
in communication styles:
1. The level of expressiveness

2. The level of assertiveness

• Each quadrant in figure represents a different communication style
• People can fall anywhere within each quadrant, becoming more
uniformly one style over the other as they move further from the
center.
• The assertive communication styles tell others what to do while the
less assertive style ask others what should be done.
• The more expressive style show emotion in their face, speech and
tone while less expressive style refrain from showing it.
1. DIRECT COMMUNICATION STYLE:
• People with direct communication style are high
assertive and low expressive.
• They trend to tell others what to do instead of asking
others what do they think should be done.
• These type of people doesn't show emotions in their
communication.
• They are attempting to focus on result rather than
emotion .
• They have focus on their work liftings emotion behind.
Tips for direct communication if you have a direct
communication style :
• Make an effort to listen fully to others.
• Avoid interrupting.
• Allow time for chatting at the beginning of a meeting.

• Take the time to show your appreciation for others contribution.

Tips for direct communication if you have a direct communication

style:
• Ask if they have time to talk before jumping in
• Limit chatting or conversation that is off topic
• Use short, direct sentences
• Get to the point quickly don’t bore them with lots of background information.
2. SPIRITED COMMUNICATION STYLE:
• The people whose communication style is spirited they are friendly people
and they make themselves available for others and building strong
relationship with others.
• Peoples with the spirited communication are very interested in the BIG
PICTURE .
• They are the dreamers, the inventors and the innovators.
• Their communication my be full of grand ideas and hyperbole that tend to
be very possessive to other at first.
• People with the spirited communication style love to tell ideas, brainstorm
and talk about the big pictures as long as they get to do a lots of talking.
• They are entertaining person, getting them to communication clearly on
specific topic may take the assistance of some else to guide them through a
conversation and keep them on track by bringing them back to the subject.
 Some tips for communicating with people
who have a spirited communication style :

• Use an agenda with time limit listed for each topics.

• Praise them in front of other people.
• Understanding that they are exaggerate.
• Challenge them to breakdown their BIG IDEAS into
specific steps and outcomes.
 3. SYSTEMATIC COMMUNICATION STYLE :
• People with a systematic communication style like to focus
on facts and details rather than opinions and possibilities.
• They will appreciate facts and analysis rather than the BIG
PICTURE ideas that have not yet been proved useful.
• These people could be slower to respond your
communication .
• Those with systematic communication style are
uncomfortable with expressing the feeling and do not like
conflict.
• They feel happy to get information.
 Tips for Communication if you have Systematic
Communication Style:
• Realize that for good working relationship, consideration for others feeling is important.
• Learn to ask qualifying question that will help you get the information you need
• Recognize that not everyone follows linear thought processes and decision making
• Ask others question about themselves if you want to build rapport.

Tips for communication with peoples with a systematic communication

style :
• Focus on the facts of the situation rather than individual opinions.
• Speak with precision and accuracy rather than generalization.
• Be organized on time and on topic when you communicate with them.
• Avoid personal topics unless they open the conversation
 4. CONSIDERATE COMMUNICATION STYLE :
• People with considerate communication style are
very concerned about feeling of others.
• They want to please other people and to be included
in the peer group.
• They like to work with other, help other, and
connect to other personal level
• They will want everyone to have a chance to speak
but might refrain from expressing their own
opinions.
• Want everyone to have the chance to speak their
mind have their turns and receive recognition for
their contribution.
Tips for communicating if you have a considerate communication
style :
• Recognize that other people’s opinion about a topic are separate from their opinions about you
• Realize that not everyone is comfortable discussing personal topics with work allow others to
open personal topics before asking question

Tips for communicating with people considerable communication style

:
• When possible reassure them that your opinion are not personal.
• Express a sincere interest in their feeling thoughts, and personal life.
THANK YOU