Competency Based Interview For Training
Uploaded by
Fariha KabirCompetency Based Interview For Training
Uploaded by
Fariha KabirCOMPETENCY
BASED
INTERVIEWS
Fariha Kabir
OBJECTIVES
• The differences between a traditional interview and
competency-based interview
• How you can prepare for the competency-based interview
• The assessment during the competency-based interview
Competency Based Interview 2
TRADITIONAL
INTERVIEWS
• Unstructured Interview
• Close Ended Questions
• Seeking a General Impression
Example:
• Tell me about yourself.
• Walk me through your resume.
• How did you hear about this position?
• Why do you want to work at this company?
• Why do you want this job?
• Why should we hire you?
• What can you bring to the company?
• What are your greatest strengths?
Competency Based Interview 3
COMPETENCY BASED
INTERVIEWS TECHNIQUE
• Standard questions – linked to reliability
• Most effective method of selection interview
• Compliments assessment center exercise and psychometric tests
• Increases validity of the selection process
• Candidate provides evidence for level of competence
• Focuses of 4-6 competences
Competency Based Interview 4
STAR APPROACH
(S)ITUATION (A)CTION
giving some context to the project/task. providing details of what your personal
contribution was to the task and what
skills you used.
(T)ASK (R) ESULT
describing what needed to be done. outlining the outcomes. Include details of
what changes happened, what
improvements were achieved and any
positive financial impact
Competency Based Interview 5
EXAMPLE
Explain in detail an experience where you had to communicate detailed
technical information to non-specialist colleagues?
How do you make him understand the changes (or his given situation)
What challenges you faced in that conversation?
How much time was required to make him understand?
What was the outcome of this conversation?
How successful were you in completing the task?
Competency Based Interview 6
COMPETENCIES
EXAMPLES:
Competency Based Interview 7
SCORE BOARD
Performance Indicators:
• Arrived on time
• Was dressed appropriately for the interview setting
• Showed evidence of knowledge of the role
Negative indicators:
• Did not show evidence of preparation or research
• Candidate was anxious and unconfident
• The body language and eye contact was inattentive.
• Do not have any evidence/giving general answer
Competency Based Interview 8
SCORE BOARD
Competency Based Interview 9
ROLE PLAY
Competency Based Interview 10
ROLE PLAY 1
• Interviewer: Hello! Thank you for coming in today. My name is “ABC”, HR Manager of Naqib Group and He is Mr. “XYZ”, Head of Marketing Dept. Could you please start by introducing yourself and
telling me a bit about your background?
• Interviewee: Hello Sir. Thank you for having me. My name is John, and I have a background in marketing and project management. I have worked on various campaigns and handled multiple projects during
my previous roles.
• Interviewer: Great to hear, John. Over to “XYZ”.
• Interviewer (XYZ): Hello John. Tell us if you’ve facing challenges in creating a new marketing campaign for the upcoming product launch.
• Interviewee: Yes many times.
• Interviewer: How would you approach this situation?
• Interviewee: I started by gathering data and conducting a thorough analysis to identify the root causes of the decline in sales. I reviewed sales figures, customer feedback, and conduct competitor research to
gain insights into market trends. Additionally, I had a meeting with my marketing team to understand their challenges and brainstorm potential solutions.
• Interviewer: Excellent approach, John. Now, let's focus on the upcoming product launch. Your team seems to be struggling to create a new marketing campaign. What steps would you take to address this
issue?
• Interviewee: First, I'd assess the current progress of the campaign and identify any roadblocks or areas of improvement. I would meet with the team to discuss their ideas, concerns, and suggestions. Then, I'd
encourage open communication and brainstorming sessions to generate fresh and innovative concepts. Furthermore, I would seek feedback from stakeholders, including potential customers, to ensure that our
campaign resonates with our target audience. Finally, I'd establish clear milestones and a timeline to keep the team on track and motivated.
• Interviewer: That sounds like a well-thought-out plan That's an impressive example, John. Your problem-solving skills are evident from the way you approached that challenge. Thank you for sharing that with
us. Over to “ABC”.
• Interviewer (ABC): Thank you John. We are in a hiring process and meeting with some more potential candidates like you. If you are shortlisted, we will contact you for further steps. Do you have any
questions for me?
• Interviewee: Thank you Sir. I look forward to hearing from you.
Competency Based Interview 11
ROLE PLAY 2
• Interviewer: Welcome, it's great to have you here today. Let's get started. Tell me about yourself
• Interviewee: Hello Sir. Thank you for having me. My name is John, and I have a background in marketing and project management. I have worked on various campaigns and handled multiple projects during
my previous roles.
• Interviewer: So, where have you seen yourself in next 5 years
• Interviewee: Umm.. I may lead a team.
• Interviewer: Can you tell me your age and marital status?
• Interviewee: I am Married and 28 years of old.
• Interviewer: What is your family planning? Are you planning to take a baby soon?
• Interviewee: I'm sorry, but that's an inappropriate question for a job interview. I don't see how it relates to my qualifications or job performance.
• Interviewer: I apologize for the oversight. Let's wrap it up here. Thank you for your time, and we'll be in touch.
• Interviewee: Thank you for the opportunity.
(Note: The questions asked by the interviewer in this role play are not appropriate or legal in a real job interview setting. Employers should avoid asking personal questions that are not directly related to the
candidate's ability to perform the job.)
Competency Based Interview 12
THANK YOU
Any Question?
