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MMP Module 2 - Assignment No. 3 - Muhammad Qasim

This document contains two lean tools - a fishbone diagram and a SIPOC diagram - that were selected by the student to explain to their organization for continuous improvement purposes. The fishbone diagram identifies potential root causes for issues with work order status updates, including lack of awareness, responsibilities, work flow processes and measurements. The SIPOC diagram maps out the key elements of the maintenance preparation and scheduling process, including suppliers, inputs, processes, outputs and customers. Implementing these lean tools could help improve work order management and maintenance processes.

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Muhammad Qasim Malik
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110 views6 pages

MMP Module 2 - Assignment No. 3 - Muhammad Qasim

This document contains two lean tools - a fishbone diagram and a SIPOC diagram - that were selected by the student to explain to their organization for continuous improvement purposes. The fishbone diagram identifies potential root causes for issues with work order status updates, including lack of awareness, responsibilities, work flow processes and measurements. The SIPOC diagram maps out the key elements of the maintenance preparation and scheduling process, including suppliers, inputs, processes, outputs and customers. Implementing these lean tools could help improve work order management and maintenance processes.

Uploaded by

Muhammad Qasim Malik
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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MMP Module-2

Production & Operations Management for Maintenance Manager


Module 2 Assignment No.03

Instruct by Respected Brian Malloch


Student: Muhammad Qasim
After Learning Module 2 Production & Operations Management
for Maintenance Manager I selected below two Lean tools
which I will explain to my current organization for CI-Continues
Improvements.

1. Root-Cause Analysis – Fishbone Diagram


2. SIPOC
Root-Cause Analysis – Fishbone Diagram

Mother Nature Manpower Method

Problem Statement

No control System

Measurements Machine Material


Root-Cause Analysis – Fishbone Diagram

Mother Nature Manpower Method

Lack of awareness
Work order status
about work order
Lack of awareness use is not
Status Name
about the benefits of mandatory in the
using right work system
order status

Responsible people Work order


from Maintenance Status is not
team are busy during defined
Work order not according
assigned to right Turnaround
Work flow
Executer (Technician) Process

95% of Work Order


Status not up-dated
according to actual
readiness instead of
required 0 %
There are too many
No regular Work Order Work Order Status to
status review Process control

No KPI on Work
Order Status, No Similarity in work
visibility or regular order Status Name is
monitoring confusing

Too many Steps are


involved to Work order
closure process

Measurements Machine Material


SIPOC
SUPPLIER INPUT PROCESS OUTPUT CUSTOMER
SIPOC-Improve Maintenance Preparation and Scheduling Process

SUPPLIER INPUT PROCESS OUTPUT CUSTOMER

QOP/X - AOC – Area Operation


Coordinator Technical
Approvedissue
Workwith equipment
Request (CM) Generate Work order in ERP Released Work Order in ERP QEN/13- Work Prepares (3)
QEN/X - AMC – Area Maintenance RiskTimetable
PM Based Inspection results
in ERP for PMs
Coordinator PM Timetable in EAM

Work Orders Work Pack with identified Materials,


QEN/13- Work Prepares (3) Assigned Resources, Detailed Scope QEN/13- Work Prepares (3)
QEN/15 Site Visit
of Work, Vendors and updated Work QEN/153 - Material Coordinator
(QEN/13- Work Prepares 3) Work Scope Start Work Preparation Process Order Status (Planning Completed)
In ERP

 Material Requisition (in stock)


QEN/153 - Material
QEN/15Coordinator InformationWork
about
Pack
availability of  Approved Purchase Requisitions QEN/13-Maintenance Scheduler
(QEN/13- Work Prepares 3) Information
materials
aboutinavailability
stock of Order Materials & Created Purchase Orders
QEN/154 (Material Coordinator) materials in stock  Delivered Material
 Updated Work order status in
ERP

Work Order with Planning Completed 14-day plan Resources Loaded QEN/13X - Senior Supervisor
QEN/13-Maintenance Scheduler Status Schedule In Primavera and QEN/13X - Area Supervisor
Critical Equipment release date and jetty Schedule updated Work order status In
schedule Primavera (Scheduled)
Resources availability

QEN/13X - Senior Supervisor - Confirmed Completion of work QEN/13X - Senior Supervisor


QEN/13X - Area Supervisor Schedule with Work Orders (status changes to Complete) QEN/13X - Area Supervisor
Allocated Manpower In ERP Execute - Equipment handed back to QEN/13-Maintenance Scheduler
Operation QEN/13- Work Prepares 3

QEN/13X - Area Supervisor Information about work done QEN/1x (Area Maintenance
QEN/13 - Technicians Actual number of hours Closed Work Order In ERP (status Coordinators)
Additional technical observations changes to Closed) QOP/10x (Area Operation
Close-out Controller)
QEN/13-Maintenance Scheduler
QEN/15 – Lead Planner

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