1) The document discusses eating out at restaurants and issues that customers may experience with food or service. It includes listening exercises about complaints involving a fatty steak, long wait times, and a waiter with dirty fingernails.
2) Students are tasked with ordering food from a sample menu in a role play scenario as customers at a foreign restaurant. They must greet, order an item from each menu section, and include a complaint about the food or service.
3) The role play is meant to practice conversational skills around ordering food and handling potential issues that may come up at a restaurant.
1) The document discusses eating out at restaurants and issues that customers may experience with food or service. It includes listening exercises about complaints involving a fatty steak, long wait times, and a waiter with dirty fingernails.
2) Students are tasked with ordering food from a sample menu in a role play scenario as customers at a foreign restaurant. They must greet, order an item from each menu section, and include a complaint about the food or service.
3) The role play is meant to practice conversational skills around ordering food and handling potential issues that may come up at a restaurant.
1) The document discusses eating out at restaurants and issues that customers may experience with food or service. It includes listening exercises about complaints involving a fatty steak, long wait times, and a waiter with dirty fingernails.
2) Students are tasked with ordering food from a sample menu in a role play scenario as customers at a foreign restaurant. They must greet, order an item from each menu section, and include a complaint about the food or service.
3) The role play is meant to practice conversational skills around ordering food and handling potential issues that may come up at a restaurant.
1) The document discusses eating out at restaurants and issues that customers may experience with food or service. It includes listening exercises about complaints involving a fatty steak, long wait times, and a waiter with dirty fingernails.
2) Students are tasked with ordering food from a sample menu in a role play scenario as customers at a foreign restaurant. They must greet, order an item from each menu section, and include a complaint about the food or service.
3) The role play is meant to practice conversational skills around ordering food and handling potential issues that may come up at a restaurant.
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EATING OUT
1ST YEAR – WEEK 24
SPEAKING TIME! BAD SERVICE • How often do you eat out? ... • What did you think about restaurant food? ... • Did you find anything missing from the menu? ... • How would you rate your last restaurant service? LET´S PLAY BAD SERVICE
• A: 'Is there a problem with your food?' • B: I'm ever so sorry to bother you again but the sausages are rather cold and there are no fried eggs left. -USEFUL VOCABULARY: Meat cooking points
• A: 'Is there a problem with
your steak Andrew?' • B: 'Yeah, there is. I ordered a rare steak because I like it when the meat is very red inside and they have brought me a well-done steak instead. Listening: A BAD STEAK • A: I'm calling the waiter. • B: What's the matter? • A: This steak has too much fat. • B: What do you want the waiter to do? • A: Bring me a better steak. • B: I wouldn't do that. • A: Why not? • B: They will drop the new steak on the floor, step on it, and then spit on it. • A: You're crazy. • B: Then the waiter will give you a big smile as he brings you the new steak. • A: Where do you get these crazy ideas? • B: I used to cook in a restaurant! Listening: BAD SERVICE • A: Have you seen our waiter? • B: Here he comes now. • A: We've been sitting here for almost 10 minutes. • B: Oops, I guess I was wrong. That isn't our waiter. • A: We can give him five more minutes, and then leave. • B: I'll go up front and talk to the manager. • A: That's a good idea. • B: Maybe they'll give us free drinks for waiting so long. • A: Maybe he'll send us our waiter immediately. • B: Every time we eat out, it's an adventure. • A: Last time, we got seats next to the kitchen. • B: We'll never go there again. Listening: DIRTY NAILS • A: Let's leave. • B: But we just got here. • A: Did you see the waiter's hands? • B: No. • A: He had dirty fingernails. • B: Really? • A: His nails were black! • B: That's disgusting. • A: And he poured water into our glasses. • B: Yuck! No water for me. • A: I wonder if the cooks' nails are dirty, too. • B: Who cares? Let's get out of here. Comprehension: After the listenings • Listening Nº1: - What was the complaint in the restaurant? - Have you ever had a complaint with your food service? (Egg cooking level Meat cooking points) - What would you do in this situation? • Listening Nº2: - What was the complaint in the restaurant? - How long have you wait for food? - What would you do in this situation? • Listening Nº3: - What was the complaint in the restaurant? - How important is the hygiene in a restaurant for you? - What would you do in this situation? TASK – ORDERING FOOD IN A 1)RESTAURANT. Complete the menu in its four sections: starters, main courses, desserts and drinks. https://www.freepik.com/free-photos-vectors/menu-design 2) Imagine you are in a foreign restaurant. Write a dialogue among two customer, a waiter/waitress and a chef. 3) Remember you must greet, order an item from each section of the menu, 4) Include a complaint about the food or the service 5) Practice the conversation with your group and then, act it for the test GOOD BYE!
