POM Chapter 1+
POM Chapter 1+
• Action-oriented
• Learning and adaptive
• Promotes autonomy & entrepreneurship
• Achieving high productivity by concentrating on the needs of
employees
• Focus on core competency
• Simple organization structure
• Centralized/decentralized based on needs
Interbrand’s Top 40 - India
21st century trends affecting business &
management
• Technology – Impact of new technology (Industry 4.0 –
AI/ML/Automation, Social media, etc.)
• Globalization (Internationalisation)/Protectionism
• Stakeholder orientation
• Diversity
• Research &Innovation
Productivity, Effectiveness, & Efficiency
• Productivity = Output/Input
• Effectiveness – The
achievement of objectives
• Efficiency – The
achievement of the ends
with the least amount of
resources
Managing: Science or Art?
• Practice is art