Adtiz, SP - BSMT 1c

ASPECTS OF
NONVERBAL
COMMUNICATION
Sittie Psyche A. Adtiz

Table of Contents
I. What is Aspects of Nonverbal
Communication?
A. Kinesics
B. Haptics
a) Types of Touch
C. Proxemics
II. Nonverbal Cues
A. Examples of Nonverbal Cues
I. Aspects of Nonverbal Communication
 Nonverbal communication has received
much attention in the areas of business
presentation, sales and marketing, and the
development of social skills.
“Little attention, however, has been
given to its importance in general
communication despite major
differences in cultural use and
interpretation of body language,
expression, personal space and other
nonverbal tools.”
 It is estimated that less than ten percent
(10%) of interpersonal communication
involves words, the remainder being made
up of voice tone, sounds and a variety of
devices such as kinetics (movement),
haptics (touch), proxemics (space).
A. KINESICS
 refers to the study
of hand, arm, body,
eye contact and face
movements.
 most closely
connected with what
is popularly referred
to as body language
Examples:
A.
In some places, eye
contact is encouraged
because it is a sign of
paying attention,
sincerity or of interest.
Examples:
B. C. D.
In other environment, There also are

eye contact is In India, head environments where
discouraged, as it is a touching of any
sign of aggression
wobble can mean
kinds is strictly
yes, no or I
prohibited
don`t know. especially between
sexes.
B. HAPTICS
(Language of touch)
 looks at touch as a way

of communication.
Touch is necessary for

human social development,
and it can be welcoming,
threatening or persuasive.
Examples:
A. B C.
.
a.) Types of Touch
 Functional-  Friendship-warmth Touch

professional touch
- Managers should know the effectiveness of

using touch while communicating to - lets another person know we care for,
subordinates, but need to be cautious and value, and have an interest in her or him.
understand how touch can be Probably the most difficult to interpret,
misunderstood. A hand on the shoulder for both for the receiver of the touch and the
one person may mean a supportive gesture,
outsider.
while it could mean a sexual advance to
another person .
 Social-polite Touch  Love-intimacy touch
- serves to communicate a limited - may include caressing the cheek, holding

form of interpersonal involvement. another person around the waist, hugging,
We touch another person as more embracing, kissing, and many other
than a mere object. Blessing some gestures that signal a particularly close
one or meeting in a party or just a and involved association between
casual meeting. individuals.
C. PROXEMICS
 looks at how people

use personal space or
their personal space
requirements.
 Standing at least one foot away from

people during conversations may
indicate politeness,
 but in other cultures, it is common to
stand or sit right next to each other
during a conversation.
II. Nonverbal Cues
 Nonverbal cues are signals that people use
“The key to success in both personal and to communicate with one another without
professional relationships lies in your ability to using language..
communicate well, it’s not the words that you use
but your nonverbal cues or “body language”
that speak the loudest.”
Examples of
Nonverbal Cues 1. Body
language
 A firm handshake, given
with a warm, dry hand, is a
great wat to establish
trust. A weak, clammy Vs.
handshake conveys a lack of
trustworthiness.
 Gnawing one`s lip conveys

uncertainty. A direct smile Vs.
conveys confidence.
Examples of
Nonverbal Cues
- In business, the style and duration of eye contact

2. Eye contact considered appropriate vary greatly across cultures.
 In the United States,

looking someone in the eye
(for about a second is
considered a sign of
trustworthiness.
Examples of
Nonverbal Cues 3. Facial Expression
Our faces convey basic  The human face can produce
information to the outside world:
thousands of different expressions.
“These expressions have been decoded by
experts as corresponding to hundreds of
different emotional states” (Ekman,
Happiness et.al.,2008)
 The effect of facial expressions in
conversation is instantaneous.
 Our brains may register them as “a
feeling” about someone`s character.
Fear Anger
Examples of
Nonverbal Cues
4. Posture
 the position of our body relative to

a chair or another person is another
powerful silent messenger that
conveys interest, aloofness,
professionalism- or lack thereof.
 The subtle repetition of the other
person`s posture conveys that we are
listening and responding.
Examples of
Nonverbal Cues
5. Touch
 the meaning of a simple
touch differs between
individuals, genders and
cultures.
America
handshaking as a
competitive sport
(the bone-crusher)
Far East
Examples of
Nonverbal Cues
6. Space
 anthropologist Edward T.
Hall coined the term
proxemics to denote the
different kinds of distance
that occur between people.
The End!
Thank
you! Have a great day
ahead :>

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ASPECTS OF

Sittie Psyche A. Adtiz

In other environment, There also are

 looks at touch as a way

Touch is necessary for

 Functional-  Friendship-warmth Touch

- Managers should know the effectiveness of

- serves to communicate a limited - may include caressing the cheek, holding

 looks at how people

 Standing at least one foot away from

 Gnawing one`s lip conveys

- In business, the style and duration of eye contact

 In the United States,

 the position of our body relative to

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