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W3 W4 Communication Breakdown

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Rochelle Marasigan Perido
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17 views61 pages

W3 W4 Communication Breakdown

Uploaded by

Rochelle Marasigan Perido
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ORAL

COMMUNICATION
IN CONTEXT
ORAL COMMUNICATION
IN CONTEXT
SPELLING ACTIVITY
STRATEGIES TO AVOID
COMMUNICATION
BREAKDOWN
COMMUNICATION
BREAKDOWN
BARRIERS TO
COMMUNICATION
Read the article “5 Ways to Avoid
Communication Breakdown” by Ronnie
Peterson on p. 38-39, then answer the
questions that follow.
Keep Focused
One way of being focused is to put
in mind the purpose of communication.
As a speaker identify your purpose for
speaking and as a listener find the speaker’s
purpose thru his/her verbal and non-verbal
cues.
Speak Intelligibly
Speaking intelligibly or clearly means using
the appropriate speaking volume, pitch
rate, proper enunciation, stress, and
acceptable pronunciation. We speak in order
to be understood.
Listen with your Ears and Eyes
Pay attention to verbal and non-verbal
message. Effective communication depends
on what people say and how they say it.
Minimize Distractions
Look for a place where you can
minimize distractions or noise like closed
area, empty room, or quiet places.
Lessening the cause for confusion means
giving more room to focus and concentrate.
Be Specific
Use simple and concise words as much
as possible in delivering a message.
Being specific means being particular and
direct to the point.
Do not Jump to Conclusions
Before you give your comments and
judgement, be sure that you have listened
attentively to the speaker. Conclusions
should be drawn after a thorough analysis of
point given or information received.
Tips on How to Avoid
Communication
Breakdown
Completeness
It is important to whole communication
process. The speaker should include
everything that the receiver needs to hear,
respond, react, or evaluate properly. S/he
should be able to convey all pertinent details
so listener or audience will be able to grasp
the intended message.
Conciseness
The message should be direct or straight to
the point and should be expressed in the
least possible number of words. Irrelevant
information should not be included.
Consideration
In order to be effective, the speaker should
give high regard and courtesy to audience’s
background information such as his/her
culture, education, religion, status, mood,
feelings, and needs. This will result in
building rapport or connection with the
audience.
Concreteness
Effective communication is backed up by
facts, figures, and real-life examples or
situations. This will make the receiver to
understand the message better.
Courtesy
The speaker can show respect to his/her receivers
through understanding their culture, values, and beliefs.
The speaker can show respect to the listeners by
demonstrating an understanding of their beliefs, values,
and culture. This implies good choice of words and
language and a consideration of the audience’s
perspectives and feelings on the part of the sender.
Showing courtesy helps create a positive vibe with the
audience. This implies good choice of words and
language on the part of the sender and consideration of
audience’s perspectives.
Clearness
It implies the use of simple and specific
words to express ideas. When the speaker
focuses on specific ideas, it will not confuse
the audience.
Correctness
Avoiding mistakes in grammar helps to boost
the credibility and effectiveness of the
message, and at the same time it eliminates
negative impact on the audience.
Tips on How to Avoid
Communication
Breakdown
Strategies to Avoid Communication Helpful Expressions
Breakdown
Use helpful expressions to gain time to “Really”
think “Uhmm”
“Uh-huh”
“Anyway”
“Tell me more…”

Give positive remarks or comments “Sounds good”


“I see what you mean”
Ask for repetition “Can you please what you said?”
“What did you say again?”
“What did you mean, when you say
that…”

Check for understanding “So, are you saying that…”


“So, what is your understanding of this?”
What I Can Do
Conduct an interview either online or offline with
five (5) SHS students about their experiences on
communication breakdowns. Summarize their
experiences and decide the most appropriate
strategy to avoid each communication
breakdown. Explain your reason for each strategy.
_______16. Inability to understand a message causes
failure in communication.
_______17. The actual message is lost in transmission.
_______18. Emotional problems can sometimes color
one’s understanding of a message.
_______19. Culture may affect the interpretation of
meaning in communication.
_______20. Pictures, gadgets, and other paraphernalia
in front of the stage engage the audience in listening to

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