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    Leadership: Presented To: Kakoli Sen

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    Priyank Massey
    This document discusses leadership and provides definitions, types, and functions of leadership. It also summarizes an interview with the operations manager of Pantaloons who discusses defining leadership, managing and motivating staff, conflict management, attrition rates, and actions for unmotivated employees. The conclusion emphasizes that a leader influences group members to work effectively towards goals, motivates the group, and guides them while not directly teaching tasks.

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    Leadership: Presented To: Kakoli Sen

    Uploaded by

    Priyank Massey
    132 views15 pages
    This document discusses leadership and provides definitions, types, and functions of leadership. It also summarizes an interview with the operations manager of Pantaloons who discusses defining leadership, managing and motivating staff, conflict management, attrition rates, and actions for unmotivated employees. The conclusion emphasizes that a leader influences group members to work effectively towards goals, motivates the group, and guides them while not directly teaching tasks.

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    Leadership

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    This document discusses leadership and provides definitions, types, and functions of leadership. It also summarizes an interview with the operations manager of Pantaloons who discusses defining leadership, managing and motivating staff, conflict management, attrition rates, and actions for unmotivated employees. The conclusion emphasizes that a leader influences group members to work effectively towards goals, motivates the group, and guides them while not directly teaching tasks.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    132 views15 pages

    Leadership: Presented To: Kakoli Sen

    Uploaded by

    Priyank Massey
    This document discusses leadership and provides definitions, types, and functions of leadership. It also summarizes an interview with the operations manager of Pantaloons who discusses defining leadership, managing and motivating staff, conflict management, attrition rates, and actions for unmotivated employees. The conclusion emphasizes that a leader influences group members to work effectively towards goals, motivates the group, and guides them while not directly teaching tasks.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 15

    LEADERSHIP

    Presented to : Kakoli Sen.


    Presented By: Tanwar Priyank Massey Kumar Vinod Nitin Dabi Rohit

    Introduction
    Definition : Leadership is the quality of behavior of person whereby he is able to persuade others to seek group goals enthusiastically. It is the influence relationship in which one person influences the behavior of others in a given situation to work together on related tasks to attain what the former desires.

    Nature of Leadership
    Process of Influence Involves interaction between the

    leader and the followers Implies pursuit of common goals in the interest of individuals as well as the group as a whole Related to a situation

    Functions of leadership
    Setting goals Organizing Motivation Coordination Representation Control

    Role and Importance of Leadership


    1) 2) 3) 4) 5) 6)

    Providing Inspiration to Employees. Securing Cooperation. Creation of confidence. Providing Conductive Environment. Building Higher Moral. Facilitation of Change.

    Types of Leadership
    1. 2. 3. 4. 5. 6.

    Intellectual Leaders. Democratic Leaders. Autocratic Leaders. Persuasive Leaders. Creative Leaders. Institutional Leaders.

    AN INTERVIEW
    -With Rumie Firdaus Ops.Manager, Pantaloons, Gurgaon

    Defining Leadership
    Q.1.According to you what is leadership? Ans. A. Leadership means leading from the front . B.Taking initiatives and setting examples. C.Leader is the inspiration and director of the action. D.Possesses the combination of personality and skills.

    MANAGEMENT
    Q.2.How Do you manage your staff? Ans. A. Not easy to manage such a big work force. B.They provide a carrier graph for each individual. C.They try to keep them busy by various programmes. (job rotation ,training programmes like FLD,etc.) D. Freedom at Work .

    MOTIVATION
    Q.3.How do you motivate your staff And yourself? Ans. Staff 1.By providing them growth. 2.Proper co-ordination between effort and reward . Himself 1.Appreciation from senior management. 2.Personal growth with the growth of the organization.

    CONFLICT MANAGEMENT
    Q.4.How do you manage conflict within the organization? Ans. 1. Minimal possibility because of strong organizational culture. 2. Several grievance redressal measures like one-on-one, personal counciling,meatings,etc. 3. The conflict isn't the problem - it is when conflict is poorly managed that is the problem. 4. Avoid it. Pretend it is not there or ignore it.

    CONT..
    Q.5 How do you control attrition rate in the organization? Ans.We don't leave them, they leave us. 8 per cent at the front-end and close to zero at the management level. An employee must grow with the organization and if not, then he can look for a change. Setting an example Providing new opportunities for growth by developing new businesses.

    CONT..
    Q.6 If the employee is not willing to work then what action you will take? Ans. Firstly, we will try to avoid situations like this by providing area of opportunities for development individually and a learning curve which should increase. But still if an employee is not ready to work then sessions can be organized Other related integrity issues can be introduced. At last, negative reinforcement practices like less incentives, promotion delays, etc.to discourage other employees.

    Conclusion
    Leadership is a job of influencing the

    individuals who are working in a group and make them work effectively and efficiently towards the organizational goals. A leader should have qualities of convincing his followers and influencing them, should be an optimist and should have the control over his followers as well on the group activities. A leader doesnt have to teach his group members that how to do a job. His job is

    Cont..
    For e.g.: The Captain of a cricket team, he's a leader. His job is not to teach the players how to play cricket. The players are professionals and they know how to play the game. The job of a Captain is to motivate, make each player aware of his strengths and guide them how to win the game. The leader is the source of strength for his groupeader in Y ou .mp4 Th e L members.

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