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CH 3 Perspectives

This document discusses perspectives in communication. It defines perspective as an individual's point of view through which they interpret events. Factors like visual perspective, language, past experiences, attitude, prejudice, environment, feelings, and beliefs shape one's perspective. These perspectives then affect how people communicate and interpret communications from others. The document provides examples of how each of these factors can influence perspectives and communication styles.

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194 views21 pages

CH 3 Perspectives

This document discusses perspectives in communication. It defines perspective as an individual's point of view through which they interpret events. Factors like visual perspective, language, past experiences, attitude, prejudice, environment, feelings, and beliefs shape one's perspective. These perspectives then affect how people communicate and interpret communications from others. The document provides examples of how each of these factors can influence perspectives and communication styles.

Uploaded by

Amruta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COMMUNICATION SKILLS

CHAPTER-3. PERSPECTIVES IN COMMUNICATION


What is Perspective

Perspective is an individual’s point of view


through which we interpret and understand every
communication and event happening around us.
Factors affecting Perspective Communication

 Visual Perspective
 Language
 Past Experiences
 Attitude
 Prejudice
 Environment
 Feelings
 Beliefs
Visual Perspective

 Our brain processes the information seen through the eyes and
interprets it.
Language

Perspectives play a role in the


interpretation of words.

‘The man is fair’,

The statement may be interpreted in two different ways, such as:

i) The man has fair complexion.

ii) The man is unbiased in his judgment.


Past Experience

We enter a situation or communication with certain


expectations of what will happen and behave
accordingly.

These are based on the perspectives that we


have developed due to our past experiences.
Past Experience Resulting Effect on Communication

You spoke in the class and class laughed You hesitate in speaking up in the class

Your classmate refused to give science You will not ask him again, even though
notebook when you have asked. he may have agreed this time.
Attitude

Attitude is a mindset that decides how an individual


perceives an idea or a situation and responds to it.
Prejudice

 Prejudice is an idea or opinion that is not based on fact, logic, or


experience.

 Prejudice is considered a negative attitude, especially when it is


related to hatred or intolerance for certain groups of people.
It is a common prejudice among people that
women are not physically as strong as men.
Today, however, women have proved this notion wrong and
are excelling in physically challenging fields like military,
law enforcement, sports etc
Environment

 All of us communicate differently in different


environments.
Example: Some students hesitate to voice their
opinion in the class room, while others thrive on
the attention of their classmates.
Feelings

 There are two (2) ways in which your feelings can influence your
communication with another person.

 The first one refers to the way how you feel on a specific
day.

 The second aspect related to feelings refers to how you

feel about a specific person.


Beliefs

 Our beliefs form a vicious cycle.

 Beliefs shape our behavior, which in turn affects

our communication style.


Rohan believes that nobody likes him. Due to this belief, he
does not trust anyone and stays aloof. He usually behaves
aggressively because he thinks that this is the only way to show
his resentment towards others. Because of this behaviour and
communication style, people avoid interacting with him. This
response reinforces his belief that nobody likes him.
Beliefs

Beliefs

Result
Behavior

Communication
style
Therefore,
the belief system is a vicious cycle that
repeats itself, unless we make a conscious
decision and put in disciplined efforts to change
it, so that we can think, behave, and communicate
in a better way.
Dr. Eric Berne
I’m OK I’m not OK

I’m not OK: You‘re OK


I’m OK: You’re OK
Communication style: Passive,
Communication style:Assertive Nervous
Behaviour: Clear and calm tone Behaviour: Hesitates to assert ideas,
Outcome: Most productive Puts inadequate efforts
Outcome: Not productive

I’m not OK: You’re not OK


I’m OK: You’re not OK
Communication style: Passive-
Communication style:Aggressive Aggressive
Behaviour: Loud and Angry Behaviour: Evades conflict, Does not
Outcome: Not productive accept/follow the group’s decisions
Outcome: Not productive

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