Utilize Specialized Communication Skills
Utilize Specialized Communication Skills
communication
skills
Meet common and specific
communication needs of clients and
colleagues
Lo-1: Meet common and specific communication needs of clients and colleagues
In order to meet common and specific communication needs of clients and
colleagues youn are
required to:
Identify and meet specific communication needs of clients and colleagues
Use different approaches to meet communication needs of clients and
colleagues
Address conflict promptly and in a timely way and in a manner which does
not
compromise the standing of the organization
Communicating as a Means to Resolve the Needs Internal and
External Client Almost every part of life requires
communication, however basic. It is no exaggeration to say then
that communication skills are key points to focus upon in
building a solid foundation for one’s academic life and career.
At the mention of the word <communication=, what came to
your mind first would probably be talking and listening.
However, communication involves more than just that, for it is
all about the effective transfer of information from one person
to another.
Source: The source, as the sender of
the message, must be fully aware of
what is to be
communicated to the other person. The
source must be clear about the purpose
and objectives for
starting a communicatio
Message: The message is the heart or
the subject matter of communication.
It is there a son
why there is communication in the
first place. The message itself must be
clearly expressed and
worded.
ENCODING
In the communication process, the "receiver" is the listener, reader, or observer that is, the
individual (or the group of individuals) to whom a message is directed. The receiver is also
called the "audience" or decoder
Feedback: The Feedback is the final
step of the process that ensures the
receiver has
received the message and interpreted
it correctly as it was intended by the
sender. It
increases the effectiveness of the
communication as it permits the
sender to know the efficacy of his
message
Use different approaches to meet communication needs
of clients and colleagues
Use face-to-face communication.
- Face-to-face communication is more personal than sending an email.
- Listen
- Make eye contact
- Pay attention to nonverbal messages
- Be present and engaged
- Participate in the conversation
- Speak calmly and openly
- Acknowledge their time
Contribute to the development of communication
strategies
Develop, promote, implement and review strategies for internal and
external
dissemination of information as required
Establish and review channels of communication regularly
Provide Coaching in effective communication
Maintain Work related network and relationship as necessary
Use Negotiation and conflict resolution strategies where required
Communication with clients and colleagues is appropriate to individual
needs and
organizational objective
Develop, promote, implement and review strategies for internal and external
dissemination
of information as required
Identify
your working and leadership style.
Establish clear roles, responsibilities, and
expectations.
Empower your team to make smart decisions.
Encourage listening and feedback.
Foster trust, belonging, and inclusivity.
Encourage a growth mindset.
Provide coaching
A development team lead is responsible for the
whole software team. They usually transition
from being a developer, QA tester, product
manager, or any other technical role. However,
they do not just write or design the code.
Instead, they coordinate efforts across teams to
deliver software products successfully.
What is a Dev Team Lead?
Developer team leaders are problem solvers and
the first ones who remove team roadblocks.
They are not afraid to roll up their sleeves and
write code whenever needed. Additionally, their
role is to help the team keep motivated and
productive.
To guide the team in the right direction,
team leaders fulfill the following roles: