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Quality Control

The document discusses modern trends in quality control for manufacturing. It introduces several quality tools and techniques that are important for quality management, including cause and effect diagrams, check sheets, control charts, flow charts, histograms, Pareto charts, and scatter diagrams. These seven basic quality tools are explained in detail. Additional management tools and quality improvement techniques are also listed. The conclusion emphasizes that the use of tools and techniques is vital for any successful quality improvement process.

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105 views14 pages

Quality Control

The document discusses modern trends in quality control for manufacturing. It introduces several quality tools and techniques that are important for quality management, including cause and effect diagrams, check sheets, control charts, flow charts, histograms, Pareto charts, and scatter diagrams. These seven basic quality tools are explained in detail. Additional management tools and quality improvement techniques are also listed. The conclusion emphasizes that the use of tools and techniques is vital for any successful quality improvement process.

Uploaded by

Butter Naan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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MODERN TRENDS

IN
QUALITY CONTROL
-MANUFACTURING-
INTRODUCTION

Globalization, intense competitive environment,


customer awareness etc. forces the manufacturing
industries to offer higher product quality which is the
main requirement to gain global market share.
Satisfying the customer with high quality
products in the shortest time possible at lowest cost
is the key to success of any organization in the
market. To cope up and retain the position in this
environment, it is a necessary requirement for any
manufacturing industry to keep focusing on quality
management
Quality Tools & Techniques For Quality
Management
A single tool is a device with a clear function, and is usually
applied on its own, whereas a technique has a wider application and
is understood as a set of tools. Thus, Ishikawa and McConnell have
identified a list of seven TQM tools: flow charts, cause and effect
diagrams, Pareto charts, histograms, run charts and graphs, X bar
and R control charts and scatter diagrams.
Also, Imai, Dean and Evans, Goetsch and Davis, Dale, and Evans
and Lindsay have offered a list of tools and techniques for quality
improvement. For their part, Dale and McQuater have identified the
tools and techniques most widely used by firms
Seven Basic Quality Tools
• Cause And Effect Diagram
• Check Sheet
• Control Chart
• Flow chart
• Histogram
• Pareto Diagram
• Scatter diagram
CAUSE AND EFFECT DIAGRAM

A Cause-and-Effect Diagram
is a tool that helps identify, sort,
and display possible causes of a
specific problem or quality
characteristic.
It graphically illustrates the
relationship between a given
outcome and all the factors that
influence the outcome.
CHECK SHEET

The check sheet is a simple


document that is used for collecting data
in real-time and at the location where the
data is generated.
The document is typically a blank
form that is designed for the quick, easy,
and efficient recording of the desired
information, which can be either
quantitative or qualitative
CONTROL CHART

A control chart is a statistical


tool used to distinguish between
variation in a process resulting from
common causes and variation
resulting from special causes.
It presents a graphic display of
process stability or instability over
time
FLOW CHART

The Flow Chart provides a visual


representation of the steps in a
process or a diagram that uses
graphic symbols to depict the nature
and flow of the steps in a process.
HISTOGRAM

One uses this graph to show


frequency distributions. It looks very
much like a bar chart. This chart
graphs data distributions.
If you have numerical, variable,
continuous data you can use this
chart. The chart organizes and sorts
the data. It shows the data in a
pictorial format.
PARETO CHART

A Pareto chart, named after Vilfredo


Pareto, is a type of chart that contains both
bars and a line graph, where individual
values are represented in descending order
by bars, and the cumulative total is
represented by the line.
A simple rule, pareto, 20 % issues
causes 80 % results. This means, 80 % of
problems come from 20 of reasons. 80 %
of results come from 20% of work.
SCATTER DIAGRAM

It is used to determine if there is a


relationship or correlation between two
variables. It is used to display what
happens to one variable when another
variable changes in order to test a theory
that the two variables are related.
The data displayed on the scatter
diagram clearly show if there is a positive,
negative or no relationship between the two
variables.
MANAGEMENT TOOLS

 Affinity Diagram
 Arrow Diagram
 Matrix Diagram
 Matrix Data Analysis Brainstorming
 Process Decision Control Plan
 Relation Diagram Force Field Analysis
Questionnaire
 Systematic Diagram Sampling
TECHNIQUES
 Benchmarking
 Departmental Purpose Analysis
 Design Of Experiments
 Fault Tree Analysis
 Poka Yoke  Problem Solving Methodology
 Quality Function Deployment
 Quality Improvement Teams
 Statistical Process Control
CONCLUSION
The use of tools and techniques is a vital component of any successful
improvement process. Therefore, the use of tools and techniques for quality
improvement is necessary for quality improvement.
The weakness of certified firms is a lack of support for and commitment
towards the use of tools and techniques for quality improvement, mainly
regarding the basic tools; on the other hand, it must also be admitted that there are
some companies that have not benefited from and improved their performance by
using these techniques and tools.
The solution can be found in a higher managerial commitment, promoting
their use among all the employees, together with a planning and training process
covering teamwork methods and the use of these tools and practices. In other
words, managers may encourage a higher number of employees to use these
techniques in a way that benefits the whole firm.

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