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    Internship Project - Rockson

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    Rockson Ohene Asante
    The document summarizes an internship project at a hospital focusing on several quality assurance tasks including: 1) Auditing the Computerized Patient Record System to improve documentation and quality of care. 2) Auditing doctor's handovers to ensure accurate communication between shifts and continuity of care. 3) Evaluating the practice of informed consent for surgery to protect patient rights. The intern conducted descriptive studies and observations over two months across departments to analyze compliance with documentation policies and identify areas for improvement. Checklists were used to standardize data collection and analysis of results.

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    Internship Project - Rockson

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    Rockson Ohene Asante
    15 views25 pages
    The document summarizes an internship project at a hospital focusing on several quality assurance tasks including: 1) Auditing the Computerized Patient Record System to improve documentation and quality of care. 2) Auditing doctor's handovers to ensure accurate communication between shifts and continuity of care. 3) Evaluating the practice of informed consent for surgery to protect patient rights. The intern conducted descriptive studies and observations over two months across departments to analyze compliance with documentation policies and identify areas for improvement. Checklists were used to standardize data collection and analysis of results.

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    The document summarizes an internship project at a hospital focusing on several quality assurance tasks including: 1) Auditing the Computerized Patient Record System to improve documentation and quality of care. 2) Auditing doctor's handovers to ensure accurate communication between shifts and continuity of care. 3) Evaluating the practice of informed consent for surgery to protect patient rights. The intern conducted descriptive studies and observations over two months across departments to analyze compliance with documentation policies and identify areas for improvement. Checklists were used to standardize data collection and analysis of results.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    15 views25 pages

    Internship Project - Rockson

    Uploaded by

    Rockson Ohene Asante
    The document summarizes an internship project at a hospital focusing on several quality assurance tasks including: 1) Auditing the Computerized Patient Record System to improve documentation and quality of care. 2) Auditing doctor's handovers to ensure accurate communication between shifts and continuity of care. 3) Evaluating the practice of informed consent for surgery to protect patient rights. The intern conducted descriptive studies and observations over two months across departments to analyze compliance with documentation policies and identify areas for improvement. Checklists were used to standardize data collection and analysis of results.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 25

    Medical Administration

    Internship Project
    23/06/2022 – 22/08/2022

    Presented By : Rockson Ohene Asante


    MBA in Hospital and Healthcare Management
    Student Intern
    Lovely Professional University 1
    Major Tasks

    Computerized Patient Record System (CPRS) Audit

    Doctor’s Handover Check

    Informed Consent Compliance

    International Patient Safety Goals (IPSG)

    Departmental visit.

    2
    Computerized Patient Record System (CPRS)

    CPRS is a patient care With core CPRS, you can


    centered system that order lab tests,
    enables the user to enter, medications, record a
    review, and continuously patient’s allergies or
    update information adverse reactions to
    connected with any medications, enter
    patient in a way that progress notes,
    directly supports clinical diagnoses, and treatments
    decision-making for each encounter, and
    enter discharge
    summaries

    3
    CPRS AUDIT
    Audit is the examination or inspection of various books of
    records by an administrative auditor followed by physical
    checking of inventory to make sure that all departments are
    following documented/approved system of recording and
    performing activities/procedures.

    CPRS Audit comprise the examination of the various medical


    services/clinical procedures performed on a patient within a
    hospital to improve quality of healthcare
    4
    Objectives of the CPRS

    Improvement in
    quality of care

    Improvement in
    documentation

    5
    Methodology

    Study Design: Descriptive Study


    Setting: Max Hospital, Shalimar Bagh, New Delhi.

    Sample: Total population


    Sample size: 250

    Period of Study: June 27, 2022 to August 22, 2022.

    Study Population:
     Doctors Notes

     Study Tool

     General observation 6
    Mode of Data Collection
     For the purpose of the study and data collection various
    departments were crosschecked and observed over the span of two
    months using the CPRS tool. These included wards and ICUs;
    2nd Floor – ICUs
    4th Floor - SICU
    5th Floor
    6th Floor
    7th Floor
    8th Floor
    9th Floor
     The observations were noted in checklists and compared with the
    existing policies for the same.
    7
    Checklist for Audit

    8
    Analysis & Result

    9
    DOCTOR’S HANDOVER AUDIT

    This the examination of the registry of doctors


    on the clinical exercises performed each day
    based on their respective shifts.

    A book called the doctor’s handover register


    is used as a record database where all
    activities(diagnoses, treatment actions and
    plan, etc.) are kept.
    10
    Objectives

    Ensuring accurate,
    Improving Ensuring
    reliable,
    physician continuity of
    communication of
    handover safe and
    task-relevant
    documentation effective
    information across
    process shift changes working 

    11
    Features for observation

    Properly Timely
    Up to date Complete
    documented updation of
    documentation documentation
    notes handover notes

    12
    Methodology
    Study Design: Descriptive Study
    Setting: Max Hospital, Shalimar Bagh, New Delhi.
    Sample: Total population

    Sample size: 40
    Period of Study: June 27, 2022 to August 19, 2022.
    Study Population:
     Doctors Handover Notes
     Study Tool

     General observation 13
    Checklist for Audit

    14
    Analysis & Result
    PARTICULARS JULY AUGUST

    No. Of handovers done 206 220


    appropriately
    No. Of handovers 312 315
    opportunities
    Compliance 66% 70%

    Doctor’s Handover Compliance Audit


    312 315

    206 220

    NO. OF HANDOVERS DONE APPROPRIATELY NO. OF HANDOVERS OPPORTUNITIES

    JULY AUGUST
    15
    Informed Consent Audit

    To obtain informed consent is considered an


    integral part of modern clinical practice. It
    works as a safeguard of patient's rights and
    minimizes the chances of legal action against
    the physician in case of any complication arising
    from the proposed therapy. 

    16
    Objective

    To evaluate the
    practice of
    informed
    consent in
    patients
    undergoing
    surgery

    17
    Methodology
    Study Design: Descriptive Study
    Setting: Max Hospital, Shalimar Bagh, New Delhi.
    Sample: Total population

    Sample size: 300


    Period of Study: June 27, 2022 to August 19, 2022.
    Study Population:
     Patients files

     Study Tool
     General observation
    18
    Mode of Data Collection
     For the purpose of the study and data collection, various
    departments were crosschecked and observed over the span of
    two months. These included wards and ICUs;
    2nd Floor – ICUs
    4th Floor - SICU
    5th Floor
    6th Floor
    7th Floor
    8th Floor
    9th Floor
     The observations were noted in checklists and compared with the
    existing policies for the same.
    19
    Checklist for Audit

    20
    Analysis & Result

    21
    DEPARTMENTS VISITED
     Obstetrics and  Paediatrics ICU
    Gynaecology  Neurology ICU
     Internal Medicine  Neonatal ICU

     DMO  Emergency

     Surgery  Dialysis Unit


     Cath Lab
     Orthopedics
     CSSD
     Medical ICU
     Blood Center
     Surgical ICU
    22
    CRITICAL CARE UNITS VISITED

    Medical ICU Surgical ICU Neuro ICU

    HDU NICU PICU

    MAX SHB 23
    DEPARTMENTS VISITED

    Emergency Visit to the Cath-Lab

    Visit to the CSSD Visit to the blood center


    24
    Thank You

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