NATURE AND SCOPE OF HRM
INTRODUCTION
What is human resource?
How they are different from other managerial resources?
HRM is the planning, organizing, directing and controlling of
the procurement, development, compensation, maintenance, and separation of Human resources so that
individual,
organizational
and
social
objectives
are
accomplished
Difference between PM and HRM
Tool Vs. asset (mutual goals, rewards, responibility,)
PM precedes HRM
PM and HRD part of HRM Reactive vs. proactive Level of trust Monitoring vs.nurturing
Division of labor vs. teams
Training vs. knowledge management
OBJECTIVES OF HRM
Attainment of goals Utilize the available human resources effectively
Employees job satisfaction
Maintain the quality of work life (QWL) Maintain ethical policies and behavior (Code of ethics)
Maintain cordial relations between employees and
management To reconcile individual goals with organizational goals
(boredom instead of development; job profiles)
FUNCTIONS OF HRM
FUNCTIONS
Managerial functions
Operative functions
Managerial functions
Planning
Organizing
Directing
Controlling
Operative functions
Procurement
Development
Compensation
Maintenance
Control
LINE & STAFF ASPECTS OF HRM
Line Vs Staff Authority:
Line Managers
Staff Managers
Important functions of HR manager:
Line function Coordinative function (Top management) Staff function (various benefit programs; health and safety insurance, retirement benefits, vacation)
Role of HR Manager
The conscience Role (Humanitarian) The counsellor The mediator The Spokesperson Change agent
Another 4 categories:
HR Role Welfare role Clerical role Legal role
Careers in HRM
Supervisor/ officer level
Junior management level
Middle management level (implement) Senior management level (formulate) General manager level
Qualities of HR Manager
Communication skills Teaching skills
Discriminating skills (bus, labor vs. executives)
Leadership skills Professional attributes- patience, understanding, ability to listen before offering advice, knowledge of other disciplines too.
Changing environment of HRM
Globalization trends Technological trends (recruitment and selection) Trends in nature of work High-tech jobs, Service jobs(JIT), Knowledge workers and human capital Workforce Demographic trends
Changing role of HRM
Strategic HRM
Strategic planning SHRM is Formulating and Executing HR policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims
Creating High performance work systems:
Use of technology- self service, call centers, Outsourcing Effective HR practices High performance work systems :Selective hiring, self managed teams, information sharing, performance based pay systems
Measuring HR teams performance: measurable evidence of the efficiency of HR Dept.
Quantitative performance measures i.e. METRICS like absence rate, Cost per hire, turnover rate
Managing with the scorecard process
Human resource activity
Employee behavior Company performance and outcomes
Thank You