TD Module 2

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MODULE -2

Training Process Model

 Training should also be part of an integrated system in which performance is measured


against criteria (best practices benchmarks) that are tied to strategic objectives.
 Training is used to help employees understand how they can assist in meeting corporate
objectives
 Many open systems exist as part of another open system and, therefore, are called
subsystems of that larger system
Training as an Open System

 Open systems have a dynamic relationship with their environment


 The environmental inputs are transformed into outputs by the system's processes.
 A system, such as a business, must be responsive to the needs and demands of its
environment because the environment provides the input needed for the system to
replenish itself
Training as an Open System
ADDIE MODEL

 Analysis, Design, Development, Implementation, and evaluation


 The training process begins with some type of triggering event. A triggering event
occurs when a person with the authority to initiate action believes that the
organization isn't getting the results it should. The results it is getting we call actual
organizational performance (AOP). When this is less than the expected
organizational performance (EOP) typically action is initiated (triggering event).
Analysis

 Analysis Phase The analysis phase begins with the identification of the organizational
performance gap (PG) (the gap between AOP and EOP). Such as profitability
shortfalls, low levels of customer satisfaction, or excessive scrap are all examples of a
current performance gap. Another type of performance gap is future oriented.
 The analysis phase is often referred to as a training needs analysis (TNA)
Design

 The training needs identified in the analysis phase, as well as areas of organizational
constraint, are the inputs to the design phase.
 First – Creation of training objectives
 These provide direction for what will be trained and how
 They specify the employee and organizational outcomes that should be achieved as a
result of training
Development

 Development of training is the process of using the guidelines from the design phase
to formulate an instructional strategy that will meet the training objectives. Obtaining
or creating all the things that are needed to implement the training program are also a
part of this phase
Implementation

 All the previous phases of the training process come together during the
implementation phase. This covers the preparation for training, including the room,
equipment, and so forth. It also discusses dry runs and pilot programs.
 This phase applies the plan for training that was created in the development phase.
Evaluation

 In the design phase, the training objectives were identified, and these were used in the
development phase to create the instruments and measures that will be used to
evaluate the training. These become inputs to the evaluation phase.
 Process evaluation -training process achieved its objectives
 Outcome evaluation -effects of training on the trainee, the job, and organisation
SAM Model
Training Need Analysis

 Training Needs Analysis (TNA) is the process in which the company identifies
training and development needs of its employees so that they can do their job
effectively. It involves a complete analysis of training needs required at various levels
of the organisation.
 Determine the gap (AOP Vs EOP)
 TNA is usually part of the appraisal process and at the end of the year an employee
has to complete all the training and development needs identified by the manager
Organisational Analysis

 the effectiveness of the organization as a whole and identifies any discrepancies


 Organizational assessments also take into account external factors such as the
economy, environmental policies, technological advances and changing workforce
demographics.
 Support of managers, Strategic decisions, training resources, In house or consultant
Personal Analysis

 KSA
 Basic skills-skills to perform a job
 Cognitive ability
 Reading ability
 Self-efficacy
 Locus of control
 Awareness of training needs, career interests and goals.
Input, Output , Consequences

 Input-Characteristics of work environment, Situational Constraints and social support

 Output- Performance standards, awareness –expectations

 Consequences - rewards, incentives. Norms –Motivation


 Feedback
Determining whether training is the solution

 Performance problem important –potential cost


 Do employees know to perform effectively
 Does EE demonstrate correct behaviour
 Performance expectations were clearly communicated
 Timely and accurate feedback
 Other solutions
Task Analysis

 Task analysis results in a description of work activities, including tasks performed by


the employee and the knowledge, skills, and abilities required to complete the tasks.
 A job is a specific position requiring the completion of certain tasks.
Steps in task analysis

 Select the jobs to be anlysed


 Develop preliminar list of tasks
 Validate and confirm tasks
 Identify KSA
Competency Models

 Identifies the competencies necessary for each job as well as the knowledge, skill,
attitude, values and personal characteristics underlying each competency
 Sources of developing competency models: Job Analysis, Performance Management.
Process to develop competency model
Training Design Process

 Training/Learning Objectives
 Preparing a Lesson Plan
 Preparing the training materials
 Scheduling the training program
 Implementing the training program(With selecting the right training Method)
 Evaluation of the training program(Next Unit
Training /Learning Objectives

 Training or learning objectives are the intended measurable outcome that your learners
will achieve once they’ve finished a course
 Precise and concise – directed towards overall organisational goals
Training objectives - Need

 More clarity for learners


 Creates a clear path to reaching your business’s overall learning goal
 Helps build more focused courses
 Saves on resources
Bloom’s Taxonomy
Preparing the Lesson Plan

 Identify the learning objectives.


 Plan the specific learning activities.
 Plan to assess student understanding.
 Plan to sequence the lesson in an engaging and meaningful manner.
 Create a realistic timeline.
 Plan for lesson closure.
Daily lesson Plan

 The daily lesson plan includes the following components:


 • Lesson Information.
 • Lesson Topic.
 • Benchmarks and Performance Standards.
 • Intended learning outcomes.
 • Instructional Resources.
 • Arrangement of the Environment.
 • Instructional Activities
Lesson Plan contd…

 General Outline of a Lesson Plan


 • Title of the training program
 • General goal of the training
 • Specific goal(s) of the training
 • Key points to be covered during the training
 • Company specifics (tools, machines, personal protective equipment, policies, procedures)
 • Audience makeup (beginners, refresher trainees, computer-literate, Spanish speaking)
 • Training materials required for classroom instruction (videos, flip charts)
 • Training materials required for “hands on” training (mannequins, tools, materials)
 • Interactive activities
 • Anticipated questions along with correct answer
Training Material

 Specify training goals and objectives.


 Present subject matter in a logical order
 Emphasize the points that are most important
 Customize training materials to your company’s situation
 Incorporate interactive methods into your training.
 Write a training session plan
 Question and answer
Implementation

 Method of training – customise

 Management development program


Evaluation

 Compare outcome with the preset objectives

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