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OVERVIEW OF THE
HOTEL
ACCOMMODATION
SECTOR
AGENDA
 Definition of hotel
 Types of hotels
 Definition of resort
 Hotel rating system
 Philippine hotel, resort, and apartment hotels classification
 Hotel management contract
 Time Sharing Concept
Hotel and resorts caters to the growing number of international travelers
and tourist, while providing employment to local and foreign nationals.
The Industry continues to enjoy profit because of the Increasing number
of hotels, restaurants, and similar establishments (santos 2014).
HOTEL – Derived from a French word
which means “host”.
 Hotel shall refer to full service accommodation with reception and guest
rooms generally offering private facilities with an onsite restaurant, room and
bar services available. Additional facilities such as business centers and
conference rooms are expected (DOT, 2012)
Grand regal hotel in Davao
RESORTS
 Shall refer to full service accommodation located in more natural, relaxed

environment, with reception and guest rooms generally offering private
facilities with an onsite restaurants, room and bar service available.
Additional recreation facilities and tour services are expected (DOT, 2012).
El nido palawan
Resorts
BOHOL
Accommodation
The term “accommodation” has many definitions, both simple and complex.
 Prior to us understanding accommodation, let’s break the two service
involved in hospitality industry. First one is the FOOD & BEVERAGE SERVICE
which involves restaurants and all food outlets that caters to the needs of the
visitors. The other one is the ACCOMMODATION SERVICE which covers the
services of hotels, resorts, and other types. Accommodation service is where
guest stays for them to take a momentary rest from all the movements
encompassing tourism.
Classification of hotels
1. Commercial hotels
2. Airport hotels
3. Bed & breakfast
4. Suite hotels
5. Extended stay hotels
6. Convention hotels
7. Casino hotels
Commercial hotels
Airport Hotels
BED & BREAKFAST HOTEL
SUITE HOTELS
Suite hotel
Extended stay hotels
Convention hotels
Casino hotel
Casino hotel
Hotel Rating System
In the international rating system , we apply the 1-5 star hotel rating
system
Star Rating Description

One-Star - A one star rating often means a property has no
frills and only offers basic accommodation.
Two-Star - like one-star hotels, tow-star properties are

typically more affordable than hotels that have a
higher rating they are also usually quite
comfortable.
Hotel Rating System
Three-Star - Three-star hotels ordinarily have some unique

amenities and provide quality service.
Four-Star - Four-star hotels are often noted for their upscale

quality and extraordinary comfort.
Five-Star - A five-star property provides flawless guest services

in a state-of-the art facility.
Philippine Accommodation classification
and Accreditation
RA 9593 (Tourism Act of 2009). – implements mandatory accreditation
on all primary tourism enterprises, as well as the creation of national
tourism standards for the accommodation sector.
DOT Memorandum Circular No. 2012-02

- Rules and regulations to govern the accreditation of accommodation
establishments, HOTELS, RESORTS, AND APARTMENT HOTELS.
Topics
 Basic competencies of a hotelier

 Competency Of managers
 Product knowledge
 Hotel and Resort Operation Cycle
 Guestroom types
Learning Objectives
 Discuss two main players of the accommodation sector

 Identify and explain the interrelationship of various departments of the hotel
 Discuss the hotel operating cycle which is essential in prioritizing tasks.
 Enumerate various rooms in the hotel which are essential in performing
reservations for the hotel.
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Introduction
The global hotelier meets the growing demands of the tourist. Hotelier
nowadays, are increasingly aware of the skills and attitudes they need to
develop in order to be abreast with the market. As the world market is
leaning towards competency-based management., future hoteliers can go up
the corporate ladder if they improve their skills required in the job.
Basic Competencies of a Global Hotelier
1. Self-management competency
A. self-awareness and development
B. work-Life balance
C. Integrity
D. Ethical
E. Personal drive and resilience
Basic competencies of a Global Hotelier
2. Communication Competency
A. Communicate effectively
B. Multi-lingual communication
Basic Competencies of a Global Hotelier
3. Multicultural Competency
A. working effectively with different cultures
B. Consciousness on non-verbal communication element with different
cultures.

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OVERVIEW OF THE

 Shall refer to full service accommodation located in more natural, relaxed

Star Rating Description

Two-Star - like one-star hotels, tow-star properties are

Three-Star - Three-star hotels ordinarily have some unique

Four-Star - Four-star hotels are often noted for their upscale

Five-Star - A five-star property provides flawless guest services

DOT Memorandum Circular No. 2012-02

 Basic competencies of a hotelier

 Discuss two main players of the accommodation sector

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