Positioning
Positioning
Positioning
Positioning 1
Positioning in the market place
Positioning 2
Positioning in the market place
Suggesting Readings
Marketing Management by Philip Kotler, 10th
edition chapter 10 .
Positioning 3
Positioning in the market place
What is Positioning?
- It is the act of designing the company’s
offering and image to occupy a distinctive
place in the target market’s mind.
-Positioning is not what you do to the
- product
Positioning is what you do to the mind of
- the prospect
-Customer does the Positioning
A product may have many distinctions. Which
are most important to the customers?
Positioning 4
Positioning and Differentiation
Positioning statements:
To (target group and need) our (brand) is
(concept) that (point-of-difference)
Example: To young, active soft-drink consumers
who have little time for sleep, Mountain Dew is the
soft drink that gives you more energy than any
other brand because it has the highest level of
caffeine.
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Positioning in the market place
Examples
Crest toothpaste
Promotes its anti-cavity protection
Mercedes
Promotes its great engineering
BMW
Ultimate driving machine
Attribute can be single or even multiples
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Perceptual Map
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Positioning in the market place
Positioning
- How do you differentiate your product
from competitors
- Differentiation, which is
Important
Distinctive
Superior
Not easily copied or Unique.
Affordable
Profitable
Positioning 8
Developing and Communicating a
Positioning Strategy
Positioning: How many ideas to
promote?
Unique selling proposition vs Unique
value proposition
Positioning 9
Developing and Communicating a
Positioning Strategy
Positioning 10
Positioning in the market place
What to avoid
1. Under positioning
Seen as just another entry in a
crowded market
Pepsi introduces its clear crystal Pepsi
1993
Customer not impressed
“Clarity” not seen as an important
benefit
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Positioning in the market place
2. Over positioning
- Narrow image of the brand
- Trying to widen
- Customer do not accept
- this
Maruti Balenothink Maruti can make
Customers
cars up to 5 lacs
Not higher end
Image issue
Poor sales
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Positioning in the market place
3. Confused Positioning
Company making too many claims
Milkmaid
Started as Tea Whitener
Did not click
As a topping on pudding
Did not click
Finally clicked as base for
dessert
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Positioning in the market place
4. Doubtful Positioning
Find it to difficult believe in what company claims
Maruti 1000
- Launches in ’89
- Positioned as ‘ultimate in luxury’
- Only luxury car
- Launch of Esteem in ’94
- More luxurious than Maruti 1000
- Is it now ‘Ultimate in luxury
- Sales dipped
- Customer confused
- Repositioned as
‘Affordable luxury’
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Positioning in the market place
Right Positioning is Critical
Make or break the organization
launched in 1983
Noodles a new concept in Indian
households
Two options for Nestle
1.As a dinner item
2.As a snack item
Targeted at children
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Positioning in the market place
1. As a Lunch or Dinner
Housewives / Mothers take decisions
Noodles as lunch or dinner item
Replacing current lunch items
Housewives want to serve children
‘nutritious’ food
Would noodles provide nutrition and
replace tradition food?
Positioning 16
Positioning in the market place
2. As a ‘Snack Item ‘
Between lunch and dinner
Children play
Spend energy
Want to eat something
Quick preparation and
delicious Variety of flavors
Filing
Will mothers accept this as a
‘snack Item’
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Positioning in the market place
Which Positioning – Maggi
- Which Positioning platform is
acceptable
-Careful study of mothers and
children behavior
-Nestle found that as a snack item
would be more acceptable
-Sales picked up
-As a lunch / dinner would have been
disaster.
Right positioning was critical for the
success of Mag g i n oodles.
Po sitio nin g 18
Developing a Positioning
Strategy
Positioning possibilities:
Attribute positioning
Benefit positioning
Use or application positioning
User positioning
Competitor positioning
Product category positioning
Quality or price positioning
Which Positioning to
Promote? Positioning 19
Positioning in the market place
1. ATTRIBUTE POSITIONING
- Positioning on attribute
Size
No of years in existence
Culture
Disneyland
Positioned as the largest manmade park in the world
Dove soap
Contains moisturizing cream
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Positioning in the market place
2. BENEFIT POSITIONING
Positioned as a leader in certain benefit
McDonald’s
Positioned as a family restaurant (QSCV)
Honda
Economy and reliability
BMW
Ultimate driving machine
Volvo
Safety and Durability.
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Positioning in the market place
Nestle Milkmaid
– Positioned as a base for dessert preparation.
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Positioning in the market place
4. USER POSITIONING
Positioning the product as best for some
user group.
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Positioning in the market place
5. COMPETITOR POSITIONING
Product claims to have better
performance than competitors
Brooke Bond Taj Mahal Tea
Endorsed by Zakir Hussain
“If you find a better tea than Taj Mahal, then Zakir
Hussain will stop playing Tabla.
Directly or indirectly refer competitors.
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Positioning in the market place
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Positioning in the market place
Bajaj Scooters
– Lowest prices
– You just cannot beat a Bajaj
– Repositioned as ‘Hamara Bajaj’
Positioning 26
Adding Further Differentiation
Differentiation: products feature
meaningful and valuable
differences that distinguish the
company’s offering from the
competition.
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Adding Further Differentiation
Differentiation criteria:
Important
Distinctive
Superior
Preemptive
Affordable
Profitable
Unique
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Positioning and Differentiation
Performance Conformance
Reliability Durability
Repairability
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Positioning and Differentiation
Ordering Customer
ease consulting
Maintenance Customer
and repair training
Installation Delivery
Miscellaneous
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Positioning and Differentiation
Competence Responsiveness
Credibility Communication
Courtesy Reliability
Positioning 31
Positioning and Differentiation
Channel Differentiation Tools
Coverage
Performance
Expertise
Image Differentiation Tools
Symbols Atmosphere
Media Events
Positioning 32