H.R, Lec 2
H.R, Lec 2
H.R, Lec 2
R – LEC # 2
Question 1
Which function of the management process requires a manager to establish goals and standards and to develop
rules and procedures?
a. Planning
b. organizing
c. staffing
d. leading
In the management process, which of the following is an activity associated with the leading function?
a. motivating subordinates
b. setting performance standards
c. training new employees
d. developing procedures
a. vision
b. goal
c. strategy
d. mission
a. mission statement
b. strategic plan
c. vision statement
d. marketing plan
Which of the following refers to any factors that allow a company to differentiate its product or service from
those of its competitors to increase market share?
a. functional strategy
b. competitive advantage
c. distinctive competency
d. related diversification
John wants his shoe store to adopt the strategy of having the lowest prices on shoes in town. John is adopting
which competitive strategy?
a. focusers
b. differentiation
c. cost leadership
d. providing input to top management about industry trends .
In .............................org structure , most levels of middle management are removed so there is little
separating staff-level employees from upper management . It has a low degree of departmentalization
a. Flat
b. Matrix
c. Network
d. Complex
a. Yes
b. No
a. Span of control
b. Work specialization
c. Formalization
d. All of them
How many employees a manager can efficiently and effectively direct efficiently within the organization
a. Departmentalization
b. Span of control
c. Job description
d. Chain of command
When managers use metrics to assess performance and then develop strategies for corrective action,
they are performing the ----------- function of the management process.
a. planning
b. leading
c. controlling
d. organizing
John wants to perform external and internal audits as part of the strategic management process. What
is a frequently used tool to organize relevant information on positive and negative aspects of the
company and environment?
a. BCG matrix
b. QSPM matrix
c. SWOT chart
d. EPS/EBIT table
Explanation
c is the correct answer