Line Managers Described The Following Most Valued' Services They Require From HR Office

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HR SERVICES FOR LINE MANAGERS

Line Managers described the following ‘most valued’ services they require
from HR Office :

(1) Help in achieving their mission;

(2) Help in dealing effectively with employees; and

(3) Good and timely advice on the options available to accomplish


particular task / program. The types of service can be provided by
HR Office are :

1. Collaborative relationship between the Line Manager and HR Team to effect


needed action.
2. Guidance directly applicable to the manpower issue involved.
3. Assistance provided in a timely manner.
4. A supportive attitude shown by HR Team.
Some Predictions in the Future

Prediction 1: In-house HR will downsize and outsourcing will


increase.
Prediction 2: Strategic thinking will become in-house HR’s new core
competence.
 
Prediction 3: HR will increasingly utilize analytics and big data to
augment its value to the organization.

Prediction 4: Managing a remote workforce will be the new norm.

Prediction 5: HR will need to become more like Marketing -


promoting and selling products or services, including market
research and advertising.
Strategies to Prepare for the Future of HR

1.Understand How the Company Succeeds.


• Company Business Strategy
2.Focus on what “Get HR to the table”.
• PESTEL, Stakeholders.
3.Embrace Technology and Analytics:
• HR Department, HR Practices, HR People and Metrics.

4.Market a Modern Benefits Package


5.Stay Focused on People:
• Individual talent, Leadership, and the Organization (culture, work
environment, teamwork)

6.Stay Abreast of Compliance Issues


• Laws, regulations, policies and procedures.
HR Roles in the Company

Future/Strategic Focus

Consultative Business Partner Change Agent


• Focuses on aligning HR strategies & practices • Understands the organization’s culture & what is
with business strategy - translate business effective and ineffective.
strategy into HR priorities, • Institutionalizes change capability within the
• Contributes to management team’s strategic organization.
decision-making, • Assists line managers to lead & facilitate change.
• Fosters systems thinking, • Acts as a consultant in organizational effectiveness.
• Strategically manages workforce development • Model the change, Communicate about the change
Engage others to participate, Help others to break
from the past, Create a supporting environment
Process

People
Administrative Expert Employee Champion
• Creates and delivers effective & efficient HR practices • Helps build workforce commitment
and services tailored to unique THPC business needs • Ensures fair, ethical, and equitable people
• Manages people & HR related costs processes and practices
• Ensures internal & external customer focus • Voice of Employee
• Applies information technology to rapidly deliver quality • Equip managers with skills to respond effectively to
HR products and services employees; equip the employees with skills to
overcome challenges
 

Day to Day Operational Focus


HR in THPC

A model of excellence that provides


specialized knowledge, serves through
best practices & technology, and be a
strategic partner to support the business
achievement.
HR Processes

Business Strategy (mission, organization, size, operations, structure, culture etc)

Identify and Select


Human Resource Selection
Recruitment Competent
Planning
Employee

Decruitment

Provide employees
Training & with up-to-date Performance
Orientation
Development knowledge and Management
skills

Compensation Career Retain competent


high-performing Labor Relations
and Benefits Development
employees
Health
Effective HRM

Change management
Top leader sponsorship Correspondence with and communication
and buy-in stakeholder strategy

Stay focused on the Comply with Employees and top Address issues
needs of the company strategy management’s and issues
business involvement in relating to
company’s resistance to
professional change
development
Training Responsibilities

A source of training assistance


and coordination

1. Coordinates employee development • Monitor training needs


efforts (training, long term professional
training, succession planning, PE) • Conduct on-the-job training
2. Provides inputs for organizational • Plan and
development e.g soft skills/non-
technical training.
• Provide technical information
3. Arranges or facilitates for off-the-job • Continually discuss employees’
training especially for group & across growth and future potential
company trainings.
4. Ensure Employee Professional
• Plan and manage training
Development follow Company budget
Procedures, and record in the system. • Enter training record in to
5. Follow up training implementation with
systems HR portal, ERP.
divisions
6. Discipline enforcement when employee
fail to participate the training provided
7. Provide supports when needed.

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