Likert Scale
Likert Scale
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A Likert scale is a rating scale used to
measure opinions, attitudes, or behaviors.
It consists of a statement or a question,
followed by a series of five or seven answer
statements. Respondents choose the option that
best corresponds with how they feel about the
statement or question.
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Because respondents are presented with a range of possible
answers, Likert scales are great for capturing the level of
agreement or their feelings regarding the topic more
nuancedly. However, Likert scales are prone to response bias
, where respondents either agree or disagree with all the
statements due to fatigue or social desirability or have a
tendency toward extreme responding or other
demand characteristics.
Likert scales are common in survey research and fields like
marketing, psychology, or other social sciences.
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