This thesis will examine how HR policies at Chaayè khana, a large tea house chain in Pakistan, help keep employees motivated despite the country's severe economic crisis. Focus group and in-depth interviews will be conducted with employees to understand how intrinsic motivation, performance appraisals, work-life balance, training, and other HR practices impact motivation. The research aims to identify effective policies and provide literature on motivating Pakistani workers. It will also make recommendations to further encourage Chaayè khana employees during this difficult time.
This thesis will examine how HR policies at Chaayè khana, a large tea house chain in Pakistan, help keep employees motivated despite the country's severe economic crisis. Focus group and in-depth interviews will be conducted with employees to understand how intrinsic motivation, performance appraisals, work-life balance, training, and other HR practices impact motivation. The research aims to identify effective policies and provide literature on motivating Pakistani workers. It will also make recommendations to further encourage Chaayè khana employees during this difficult time.
This thesis will examine how HR policies at Chaayè khana, a large tea house chain in Pakistan, help keep employees motivated despite the country's severe economic crisis. Focus group and in-depth interviews will be conducted with employees to understand how intrinsic motivation, performance appraisals, work-life balance, training, and other HR practices impact motivation. The research aims to identify effective policies and provide literature on motivating Pakistani workers. It will also make recommendations to further encourage Chaayè khana employees during this difficult time.
This thesis will examine how HR policies at Chaayè khana, a large tea house chain in Pakistan, help keep employees motivated despite the country's severe economic crisis. Focus group and in-depth interviews will be conducted with employees to understand how intrinsic motivation, performance appraisals, work-life balance, training, and other HR practices impact motivation. The research aims to identify effective policies and provide literature on motivating Pakistani workers. It will also make recommendations to further encourage Chaayè khana employees during this difficult time.
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Chaayè khana HR policies
and Employee motivation in
wake of national economic crisis Introduction According to Craig Pindar motivation refers to a collection or set of external and internal forces initiating work oriented behaviour which determines its form, direction, intensity and duration. (Matsuo,2019) Employee motivation is the most significant element in the organizational success, according to Matsuo,2019 employee dissatisfaction results in crucial losses, moreover it is also discussed that employee demotivation is a majorly due to problems with the higher management, less salary, lack of work life balance and poor physical conditions in the workplace. These factors ultimately results in less motivated employees who are more prone to absenteeism and ultimately their productivity and performance is adversely effected. It is the prime responsibility of HR managers to maintain a positive mood company wide and work as a mediator between the employees and the upper management. Achieving this requires a lot of effort but with dedication, every organization can ensure employee satisfaction.(Miller,2018) Currently, Pakistan is going through extreme economic crisis which ultimately results in brain drain and employee demotivation which is ultimately influencing the company performance negatively.
According to Aljazeera,2023 Pakistan's economic crisis is worsening, with rupee sinking to
record lows against the dollar. "The devaluation in rupee makes the country less attractive to workers and force Pakistani workers to prefer to work abroad. It will eventually result in brain drain, which in fact spells demise of Pakistani industry"(The news, 2023) Research context According to a research conducted by Al kazlah Badkook The employees' desire to work in a creative manner is significantly influenced by intrinsic motivation. Intrinsic motivation, which makes workers feel as though their work has purpose, is one of the most significant effective roles played by HR management. Effective HR policies can keep the employees motivated in wake of the national economic crisis. Literature review In order to ensure an organization's ongoing success and survival, human resources practices are an important component of a strategy for attracting, developing, motivating, and retaining people. (Jackson and Schuler,1995) Wage management plays an important role in employee motivation. It is an important human resources function as it is helps to meet the objective of the company and provides a balance in the company. The major objective of wage management is to ensure adequate and fair wage allocation.(lee et all, 2000)
According to Storey, J.(1992) one of the objective to be considered while fair pricing is to motivate the employees so that they can perform with higher performance and enthusiasm. Appraisal and feedback also helps in employee motivation. Merit based performance and appraisal increase employee's motivation and commitment that has a significant impact on organizational performance. (wan et all, 2002) Aims To asses the impact of Chaayè khana HR policies that keeps the employees motivated despite severe national economic crisis.
Objective * to pinpoint major HR Policies that positively effects employee motivation at Chaayè khana; one of the biggest tea house of Pakistan. Hypothesis
Effective HR policies result in employee motivation despite economic
crisis. CONCEPTUAL MAP
Leadership style
Intrinsic motivation
Appraisal(merit based)
Emotional support
Employee motivation Training
Internal communication
Work life balance
Methodology
An interpretive approach is used to record the response of the
respondents. A semi structured interview with open ended questions will be used. This method is adopted as most of the employees are unable to comprehend questionnaire's properly moreover, in depth responses are required due to smaller sample size; 8-12 employee's interviews will be conducted. Convenience sampling method will be used. Potential outcomes • Encourage employee motivation
• provide literature in Pakistani context so
other firms can also have an insight into importance of employee motivation
• Suggest Chaayè khana further policies to
even more motivate their employees in wake of national economic crisis. Weeks Tasks 1 2 3 4 5 6 7 8 9 10 11
Topic Selection
Submission of the Proposal
Introduction
Literature Review
Research Method
Consent Letter and
Authorization
Collection of data
Data analysis
Findings
Discussion, conclusion and recommendations
Submission RISK REGISTER
Risk Probability Impact Severity Controllable Risk Strategies
RESOURCE RELATED RISKS
Laptop crash Moderate High High No Documents will be saved in email
Unavailability of internet Low High High Yes University internet will be used
Slow functioning of laptop Moderate High High Yes One laptop will be dedicated to thesis
Database issues Moderate Moderate Moderate Yes Access to paid database
KNOWLEDGE RELATED RISKS
Insufficient journal articles Low High High Yes University library will be used
Resistance by employees Low High Moderate Yes Consent will be taken before interview
Badly structured interview Low High Moderate Yes Guidance from tutor will taken on regular basis
PERSONAL CHALLENGES Work life imbalance Low Moderate Low No Discussion will be done with family before thesis so personal issues does not impact my work Delayed submission Moderate High High Yes Gant chart will be followed 20XX Pitch deck title 15 Summary
Chaayè khana is one of the leading cafe chain in Pakistan, it is quite
famous among all age groups, the lavish cafe is trying to keep its employees motivated despite serious economic crisis human resource management policies. This thesis takes an insight into how these HR policies are helping in keeping the employees motivated. Focus group and in depth interviews of the employees will be conducted to fill the gap of literature in Pakistani context. Bibliography • (no date) Storey, J. (1992) development in the management of Human Resources. Blackwell, Oxford. - references - scientific research publishing. Available at: https://www.scirp.org/(S(351jmbntvnsjt1aadkposzje))/reference/ReferencesPapers.aspx ?ReferenceID=1110817 (Accessed: February 8, 2023). • Apa PsycNet (no date) American Psychological Association. American Psychological Association. Available at: https://psycnet.apa.org/record/1995-23314-001 (Accessed: February 8, 2023). • Heljala, H. (2021) What HR managers can do to increase employee motivation, Management 3.0. Available at: https://management30.com/blog/hr-managers-increase- employee-motivation/ (Accessed: February 8, 2023). • A longitudinal study of attitudes and motivation in learning English ... (no date). Available at: https://www.researchgate.net/publication/232507996_A_Longitudinal_Study_of_Attitude s_and_Motivation_in_Learning_English_among_Japanese_Seventh-Grade_Students (Accessed: February 8, 2023). • Story, I. (2023) What's next for Pakistan as its economic crisis worsens?, TV Shows | Al Jazeera. Al Jazeera. Available at: https://www.aljazeera.com/program/inside-story/2023/1/28/whats-next-for-pakistan-as- its-economic-crisis-worsens (Accessed: February 8, 2023).
